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Holiday Inn Express & Suites Powder Springs

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Holiday Inn Express & Suites Powder Springs
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69 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Arlington, Virginia, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW via mobile

The Hotel is very clean and well maintained. The rooms are equipped with all the comforts of home, including a microwave oven, a mini fridge, and Keurig coffee machine with a small selection of coffee and tea. It was very easy to connect to the free WiFi. I was able to stream and watch Netflix and youtube videos without any... More 

Helpful?
Thank Bobby P
Winterville, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016 via mobile

My stay was great. My family and I enjoyed our stay. The staff was friendly. The breakfast was good. The beds were clean and comfy. The staff were very accommodating. The room was as expected. I wish the pool was inside but my kids still enjoyed our stay.

Helpful?
Thank amytK3088SK
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Valued Guest: Thank you for your recent review. We are happy to hear that you had a great experience with us. I am glad that you and your family enjoyed your stay. I will share your kind words with our staff. We look forward to seeing you again. Leslie- RM More 

Davenport, Florida
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 September 2016 via mobile

When i entered the lobby and told the desk clerk i had a reservation, the first words out of her mouth was "we don't have any rooms ready right now. People just checked out." There was no hello or welcome. Poor customer service. So i asked where i could sit to wait. She directed me to the breakfast area. Not... More 

Helpful?
Thank Keel S
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Valued Guest Thank you for your review. I do apologize that you were not greeted when you arrived to our hotel. This is unacceptable and I have already spoken to the agent regarding this matter as I overheard her conversation with you the day you arrived. I instantly corrected her. Although you tried to check in before 3PM, and... More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 August 2016

Checked into room without a problem. However after getting into bed after 1am. Realized bed was wet and that it was from urine. Immediately called the clerk and let them know. They did want to move me however my daughter was asleep in the other bed and didnt want to repack our things and wake her it's after 1am. Clerk... More 

Helpful?
1 Thank Nan A
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Nan A, I was surprised to see this note from you. I was informed of the situation upon arrival yesterday morning and investigated immediately. We did reach out and speak with you by phone in the afternoon to apologize and extended a full refund for your nights' stay. I also sincerely apologize that you felt our clerk was rude.... More 

Burleson
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 July 2016 via mobile

Staying the weekend. I stay at a lot of IHG hotels. This one is a 5-6 on a scale of 1-10. It's clean and reasonably priced. Beds suck! Our mattress is about 3/4 of an inch thick in the middle with weight on it. Rooms are poorly decorated with far too few decorations. Stayed in a king room. Not sure... More 

Helpful?
1 Thank Tom M
InnKeeper3741, Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Tom M, I am so disappointed that you were not pleased with your room and you felt that our staff did not value your business. That could not be further from the truth. Your business is very important to us and our goal is to always deliver five star hospitality. I do apologize we that we failed to make... More 

1 review
Reviewed 26 July 2016 via mobile

The grestest hospitality was extended during my entire stay. My kids didn't want to leave. The agents quickly answered my questions, and promptly situated whatever my family needed. They also periodically checked on us to ensure we had everything necessary.

Helpful?
Thank Ladysl4
InnKeeper3741, Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Ladys14, We are delighted that we made you feel welcome and we are grateful for the opportunity to serve you. We truly strive to deliver an excellent experience for all of our guest. We appreciate your business and look forward to having you stay with us again. More 

West Palm Beach, Florida
Level Contributor
77 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 13 July 2016

As a Gold IHG Member I have stayed in a fair number of Holiday Inn Expresses over the past couple of years. This particular property is one of the nicer ones. It is clean, comfortable, the standard HIE breakfast was hot with plenty of available seating. I don't know if we lucked out or not, but the room that we... More 

Helpful?
Thank BaseballCoach561
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear BaseballCoach561, Thank you for your positive feedback on your stay with us. We strive to provide an excellent stay for all of our guest. All of our room are spacious and comfortably furnished. Our location is ideal for those that want to be close enough to visit the surrounding attractions, but still be out of the traffic and congestion... More 

Louisville, Kentucky
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 June 2016 via mobile

Brief stay to visit family in the hospital down the street. The bed was like sleeping on a cloud! I had pulled a muscle in my back earlier in the day and driven down from Kentucky so I wasn't hopeful of getting a good night's sleep. I did. Continental breakfast was great and staff was friendly. Great place to stay.

Helpful?
1 Thank Sarah S
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Sarah S. We are very happy that you had a good nights rest and enjoyed your breakfast during your stay with us. I will share you kind sentiments with our staff. I hope your family member has recovered and has a good report and your next visit will be under happier circumstance. We look forward to having you stay... More 

1 review
Reviewed 23 May 2016

My wife and I have stayed at this motel on 4 previous occasions, so we are familiar with it. Our last visit was terrible. We were given a room in the basement (lower level). It smelled musty, the carpet was wet from the bed to the air conditioner, the mattress was worn out (like sleeping in a fox hole) and... More 

Helpful?
Thank Peter M
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

I am so sorry for your experience, and I deeply regret that we have fallen short of your expectations. This is not the standard of product or service that we strive for. I would love to speak with you personally and secure more details, in hopes of a resolve. Please reach out at your convenience to 770-349-8000. More 

Orlando, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2016 via mobile

Great memories! Call hotel directly and ask for the weekly rate. WHAT A BARGAIN for 30 minutes outside of Atlanta. Nice and quiet area. There is a Zaxbys and Caribbean Connection Restaurant closeby. A car wash next to Zaxbys. I rented a car and didn't use the car wash, though.

Helpful?
Thank Nightowl2004
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear MeMyselfAndI, We are delighted that you enjoyed your stay with us. We do particularly enjoy our guest that have extended visits, as it allows us to get to know you as part of our family. We appreciate your kind words and your business and hope that you will stay with us again in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel in Austell-Powder Springs, Georgia Offers Easy Access to Atlanta. On your next trip to the greater Atlanta area, rest easy in our hotel just outside of Georgia's largest city. In close proximity to the city's center, the Holiday Inn Express Hotel in Austell-Powder Springs, Georgia is close to many of Atlanta's main business centers and attractions. Six Flags Over Georgia is only eleven miles away, and Whitewater Park is also a short drive from our Austell-Powder Springs, GA hotel. While lodging in Austell, GA, be sure to visit the World of Coca-Cola Museum, Georgia Aquarium, Stone Mountain, Turner Field, Philips Arena and CNN Center. The Holiday Inn Express Hotel in the greater Atlanta area is just a half-hour drive from the city and is near IBM, Cobb Hospital and the Atlanta Hartsfield-Jackson International Airport (ATL), which makes traveling to and from Atlanta easy. Unlike cheap hotels in Austell-Powder Springs, Georgia, we offer premium business amenities such as a Business Center, catering and two meeting rooms. We hope you try the hot breakfast bar, take a dip in the pool or take advantage of the Fitness Center at our hotel in Austell Powder Springs, Georgia. While visiting our Austell hotel, stay connected by using the complimentary high-speed, wireless Internet access. Call our hotel today to book your reservations and enjoy our great hotel deals in Austell-Powder Springs, Georgia. ... more   less 

Additional Information about Holiday Inn Express & Suites Powder Springs

Address: 3741 Tramore Pointe Pkwy, Powder Springs, GA 30106-6824
Region: United States > Georgia > Powder Springs
Price Range: €104 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Powder Springs 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Powder Springs Hotel Powder Springs
Holiday Inn Express And Suites Powder Springs
Holiday Inn Powder Springs
Powder Springs Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Powder Springs staff and other travellers.
1 question
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Boardman, Ohio
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Powder Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 315 - near the elevator but didn't hear any noise. Room was huge.”
 of 5 bubbles BaseballCoach561, 13 Jul 2016 | Read review
“do not stay near house keeping/laundry room”
 of 5 bubbles Nina7772016, 16 Mar 2016 | Read review
“Back of the hotel is quiet.”
 of 5 bubbles PalmettoGirl68, 20 Feb 2016 | Read review
“Called front desk three times (6 and 8) before they sent someone up to room above us at 10:30 to stop the clomping!”
 of 5 bubbles SylviaR805, 24 Sep 2015 | Read review
“All rooms in this 3 story hotel are quiet!”
 of 5 bubbles 667mariettev, 22 Sep 2015 | Read review
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