We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We opted for this because of price but that was a mistake. I hate being picky, but even a cheap hotel should be clean and visually put together. The lobby is decent enough, but furniture in the rooms and breakfast room are worn, ragged and...More
Response from Gloria B, Guest Relations Manager at Sleep Inn & Suites PoolerResponded 31 January 2018
We sincerely apologize for the problems you experienced at our hotel. Your comments are very important so we all know of your experience. The review has been forwarded to the owner for improvements to be implimented. Thank you for choosing our hotel.
We booked room over two weeks ahead of visit ample time to get room vacumned, We are disappointed in cleanliness of floor, there are grass clippings on carpet, do not think room carpet was vacumned or vacuum needed servicing. TV was unplugged from wall as...More
1 Thank Rogmon_12
Response from Gloria B, Guest Relations Manager at Sleep Inn & Suites PoolerResponded 14 November 2017
On behalf of our entire staff, we sincerely apologize that you were assigned a room that was not ready to be occupied. Rest assured the things you mentioned have been addressed with our housekeeping staff and additional training has been done. We are...More
This was our second time staying here on our way to Daytona. The room was spacious and very clean. They accommodated our motorcycle trailer which we dropped for the night to drive to Molly MacPherson’s Scottish Pub for dinner which was delicious. Came back used...More
Response from Gloria B, Guest Relations Manager at Sleep Inn & Suites PoolerResponded 18 October 2017
It was a pleasure to have you stay with us. Hopefully your trip to Daytona was safe and fun. We hope you will make us your home whe you travel in the Savannah area.
Your business is very important to us and is...More
Our room was very nice and clean. The bathroom had a nice shower but needed a new toilet. It was very low to the ground and the seat was broke on one side. This location is right off I-95 and we loved you could take...More
1 Thank Janice B
Response from Gloria B, Guest Relations Manager at Sleep Inn & Suites PoolerResponded 18 August 2017
Dear Janice B
It was our pleasure to have you stay with us recently. Thank you for this review of your visit. We are sorry that there was a problem with the toilet, it has been repaired so no other visitor has that problem. We...More
The hotel staff was very nice. But the hotel needs a lot of work! The carpet on the elevator was nasty and when you get off the floor to go to your room the carpet was very stained! The room was clean, but could have...More
1 Thank lrchampion
Response from Gloria B, Guest Relations Manager at Sleep Inn & Suites PoolerResponded 29 August 2017
Thank you for choosing our hotel. Your comments are very important as we work to improve our facility and services to meet the needs of our guest. We do hope you will visit us again soon.
Sleep Inn & Suites