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Red Roof Inn Atlanta - Norcross

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Traveller (46)
Room & Suite (20)
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Overview
  • Excellent41%
  • Very good10%
  • Average8%
  • Poor9%
  • Terrible32%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Laundry Service
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (149)
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Traveller rating
58
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48
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LanguageEnglish
58
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14
48
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All reviewslevel of customer servicevending machinebottom floorhardwood floorsthe entire staffhouse keepingrecommend this hotelatlanta norcrossexcellent place to stayhousekeeping staffa great stayhome away from homedannyredicardpetmanishrates
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1 - 5 of 149 reviews
Reviewed yesterday via mobile

I am writing this review regarding the Red Roof Inn in Norcross, Georgia. Our stay started out slightly rocky, but ended with complete satisfaction. My husband travels for business through the southeast. When the opportunity presents itself I accompany him on his business trips. This...More

Thank Sylvia7107
Reviewed 1 week ago via mobile

Staff was nice and helpful, but could not make up for the conditions of the room. The bathroom was awful. It was cleaned but the physical structure was bad. The toilet has a seat that did not fit, there were cracks in the wall, and...More

Thank mariell98
Reviewed 2 weeks ago via mobile

Just skip this place. We were given a room with an old non-working tv, no working phone, and a king size bed with an old double bed size spread. After two trips to the office, I asked for another room. In alll honesty this was...More

Thank jrhcallahan
Response from usa1281, Manager at Red Roof Inn Atlanta - NorcrossResponded 1 week ago

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

Reviewed 3 January 2018

This was the worst experience I had ever had. The room smelt like dog , dirty towel bath tub was nasty mold in the room comfortner on bed was old and battered Tv was not working cheap cable service. I would not recommend cat ,dog...More

Thank dianesh2018
Response from Danny P, General Manager at Red Roof Inn Atlanta - NorcrossResponded 23 January 2018

I am really sorry to hear about your experience. We do have 24 hours Housekeeping services, we wish if you would have bring this issue to front desk and we would be able to fix issue right away. I do apologize on behalf of my...More

Reviewed 18 December 2017 via mobile

My stay at this hotel due to business/employment purposes and I must say that the hotel has the best staff I've seen in some years. I've worked as front desk clerks and reservation agent for hotel companies and this hotel tops the companies and hotels...More

1  Thank LilBit305
Response from Danny P, General Manager at Red Roof Inn Atlanta - NorcrossResponded 23 January 2018

Thank you so much for all good words. we really appreciate your business with us

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$64 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$64 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (46)
Room & Suite (20)
Questions & Answers
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motelcheck
12 November 2015|
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Response from NewJohnTon | Reviewed this property |
Because the staff doesn't understand what "Customer Service" or "hospitality industry" really means
1
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Room Tips
"Room on south side where the view of all the trash is and cigarette butts are."
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"Have stayed before, 2nd room and both great."
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"Don't stay."
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"Cheap and bare bones"
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