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Hyatt Place Atlanta-East/Lithonia

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Hyatt Place Atlanta-East\/Lithonia
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260 Reviews from our TripAdvisor Community

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Showing 259: English reviews
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Hoover, Alabama
Reviewed 3 days ago NEW

There are no microwaves in the rooms you have to go downstairs if you want to heat up any leftovers. The breakfast was nasty, it was cold and hard. The hotel is across the street from stonecrest mall.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jaylanp2017
DukeHotels, General Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

It was a pleasure to have you as our guest. We are glad you had an overall pleasant stay and that you liked our location. That being said, I am sorry having a room without a microwave made your stay less than perfect. We have several room configurations, some of which are equipped with a microwave oven. We'll do our...

Myrtle Beach, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 7 October 2016

My husband and I had needed to stop to sleep after driving for 9 hours trying to get home to SC before hurricane hit. We were exhausted and needed a place to stay, we chose the Hyatt and so happy we did. We checked in at almost midnight and Rachel at front was so pleasant and helpful to us. The...

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Helpful?
Thank Gina Marie O
About Hotel's Favourite Review
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for staying with us. Nothing makes me happier than knowing that my associates made you feel welcome and were attentive to your needs. Making our guests happy is our number one priority so your comments show us that we are meeting our goal. I will share your words of appreciation with Rachel and Freddie to recognize them for...

Li
Reviewed 1 week ago

This is my place to go to when I need to get away for some peace and quiet without leaving the city. The lobby and lodge are are well kept. Nice rooms. It is about time to give the rooms a little bit of TLC.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jonathany418
Tampa, Florida
Reviewed 2 weeks ago

The room was very noisy. You could hear the cars passing by from the interstate 20. The ved in the room was very soft. I think it is time to replace the mattress. Overall the staying was poor, I think for the amount we laid it should have been better.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank antoniosF1113QB
DukeHotels, General Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Dear Antonio, thank you for staying with us and for sharing your concerns. Please accept our sincere apology for the lack of response from our staff regarding the noisy AC unit in your guest room. I have shared your comments with the appropriate departments so this does not happen again. We hope you will give us another chance and stay...

Las Vegas, Nevada
Reviewed 2 weeks ago

Definitely would stay again, had a couple hiccups, but it was worked out promptly. The staff was friendly and very accommodating, the room was very nice and comfortable, I would definitely return again.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Adrienne J
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Adrienne, it is so nice to read your wonderful review about your stay. We are glad our associates resolved the problems you had in a timely manner and made your visit a memorable one. Thank you for choosing Hyatt Place Atlanta-East/Lithonia for your business trip. We hope to welcome you again soon! Sincerely, Natasha Jackson General Manager

Birmingham, Alabama
Reviewed 2 weeks ago

Stayed here to have my 8 yr old daughter a sleep over and the hotel was out of date, things broken, breakfast experience was horrible, no clean plates, silverware, no where to sit, ppl smoking marijuana

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 173unsatisfiedguest
DukeHotels, General Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for staying at our hotel and for letting us know about your experience. We truly care about delivering excellent service to all of our guests, and we are sorry for the issues you encountered. Your feedback has been shared with every department involved. We are working hard to deliver the type of hospitality that you should always expect...

Augusta, Georgia
Reviewed 2 weeks ago

The hotel was in great condition until we got ready to take showers. The tub looked like it had dirt in it so we called the front desk to have the staff come clean the tub. She came to clean it and then told us it was just rust in the tub. A hotel room shouldn't be available to any...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank lilladyd813
DukeHotels, General Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thanks so much for taking time to evaluate our hotel. Please accept our apologies for the cleanliness issues in your bathroom and the inconvenience this caused you. We will have someone correct this right away. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully we will have the opportunity to make it up to you on...

Phoenix
Reviewed 2 weeks ago

The hotel was nice and the food decent. The beds were comfortable as well as clean. The tv did not have a guide option which made it irritating but it turned on so I guess that is good. Super cross happened to be in town so I think that may have lessened the experience with the staff being overwhelmed. Overall...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Marrissa222
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for being our guest at Hyatt Place Atlanta-East/Lithonia and taking the time to give us your feedback. We are glad you had an overall pleasant stay and were impressed with your room. It was our pleasure hosting you, and we hope to see you again in the future. Sincerely, Natasha Jackson General Manager

Atlanta, Georgia
Reviewed 2 weeks ago

Generally like to stay at Hyatt Place, but this experience was a bit different. The room was nice, the sofa was super hard and uncomfortable, had a fridge but no microwave, my phone had no labels on the buttons so I just pressed 0 anytime I needed assistance, and the bathroom is extremely tiny, and the fan in the bathroom...

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Helpful?
Thank Gapeach525
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for your loyalty and for taking the time to review our hotel. We pride ourselves on providing a memorable experience for all of our guests, so I apologize for falling short of this goal during your visit. I have shared your concerns with my management team, and we are reviewing our current procedures in order to see where...

Naperville, Illinois
Reviewed 3 weeks ago via mobile

This hotel was recommend for our four night stay for a birthday party, that was being hosted near by. Front Desk staff was nice and friendly. Hotel room was clean. I think it could use a little updating. Not major just a little cosmetic.The hotel was suppose to be non smoking hotel, but I smelled marijuana coming from one of...

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Helpful?
Thank nicoley191
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for choosing to stay at Hyatt Place Atlanta-East/Lithonia while attending a birthday party. We are glad our location perfectly suited your needs and that our associates left you with a good impression of our hotel. It is also great to read that you were impressed with our breakfast offerings. We appreciate your business and look forward to your...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Atlanta-East/Lithonia

Address: 7900 Mall Ring Rd, Lithonia, GA 30038-6910
Region: United States > Georgia > Lithonia
Price Range: €113 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Atlanta-East/Lithonia 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Hyatt Place Atlanta-East/Lithonia Hotel Lithonia
Hyatt Place Lithonia
Hyatt Lithonia
Lithonia Hyatt
Amerisuites Stonecrest Mall Hotel
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Questions & Answers

Questions? Get answers from Hyatt Place Atlanta-East/Lithonia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms are on the south end of the property away from I20.”
 of 5 bubbles AmeliaIsland2015, 17 Oct 2016 | Read review
“Go Somewhere Else That Is Not Worn Out!!!”
 of 5 bubbles dcseny, 2 Aug 2016 | Read review
“Make sure you get up for the freshly cooked breakfast offered up from 7am - 9am.”
 of 5 bubbles JasonFrancis914, 31 Jul 2016 | Read review
“We had a corner room on the front of the hotel.”
 of 5 bubbles 316carmenb, 21 Feb 2016 | Read review
“higher up is good but still no noise problems”
 of 5 bubbles jteal, 9 Dec 2015 | Read review
5 of 5