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Quality Inn & Suites

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Quality Inn & Suites
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369 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Indianapolis, Indiana
Reviewed 30 December 2016 via mobile

Came to Jekyll Island for a quick 4 day vacation between the holidays, last minute. Hotel is older and needs renovation-badly. We stayed in a 2 bedroom suite, my wife, 2 daughters and our dog. The good: staff. Went out of thier way. Very informative and helpful. Nice. Mattresses good and firm. Slept well. Close to the beach, 5 minute...

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Helpful?
1Thank divemedic34
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear divemedic34, Thank you so much for your feedback! I am happy to hear that you enjoyed your recent holiday visit to Jekyll Island and do apologize if the accommodations did not completely meet your expectations. We are going through a renovation process and at the end we will be offering all-new guest rooms and suites with redesigned and updated...

Reviewed 13 December 2016

The front desk clerk we meet upon arrival was very nice, his name was Bobby. Bobby suggested places to eat around the Island. The room was very nice with a lot of space. when we first arrived to the room the staff left the heater on for us, which was nice because it was a cold night. The room had...

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2Thank Kayla N
Central Florida, Florida
Reviewed 29 November 2016

I don't think there are enough words in the English dictionary available to describe how awful this place is. Upon arrival, the room is moldy and there's a used bloody bandaid in the bedroom. I mean, please try and at least clean the rooms before people stay there. As to the breakfast?? If you can even give it that much...

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2Thank ljmsweets
Deborah E, General Manager at Quality Inn & Suites, responded to this review

We do value all of our guests feedback. Our staff has no record of your issues experienced. All of our staff strive to make every guests' stay a spectacular one. I apologize this was not the case. Please feel free to reach out to me regarding your visit at dexum@innatjekyllisland.com so we can address your concerns. - Deborah Exum, GM

Reviewed 26 November 2016

The hotel its self is average, literally everything about it is average. In fact, the hotel is so average that if it were anywhere else int he country, you could easily forget staying here. However, that's what sets it apart... it isn't anywhere else in the country, its on Jekyll Island, and its seated in a convenient location on Beachview...

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1Thank kevin m
Florida
Reviewed 26 November 2016

This was probably one of the worst hotel stays of my life. The room was old and stale and stayed COLD! The shower and tub was so nasty, I opted not to get in. Besides that the service left a lot to be desired. This place was the dumps!

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2Thank RahmanJohnson
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear RahmanJonson, Thank you for taking the time to provide us with your feedback! On behalf of my team, please allow me to apologize for failing to meet your expectations during your recent stay. Your comments have been shared with my department heads so corrections can be made for future travelers. Our upcoming renovations will include all new guestrooms with...

Knoxville, Tennessee
Reviewed 14 November 2016 via mobile

My spouse and I stayed here the last week in October which was a perfect time to come. The weather was wonderful and it wasn't too crowded. The hotel is directly across the street from the beach so a 5 minute walk. It is on the end of the island that's not very commercial and not crowded. The people who...

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Thank inthevortex
New York City, New York
Reviewed 11 November 2016 via mobile

To say that we were uncomfortable last night would be a large understatement. This was Priceline's pick for a two star hotel I give it one star. It was a dehumidifier in the room that we were given and there was a moldy smell. My biggest concern was the age of the mattresses and how uncomfortable they were which kept...

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1Thank campo84748
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear campo84748, Thank you for your feedback! On behalf of my entire staff, please allow me to apologize for failing to meet your expectations during your recent visit. The issues you encountered during your stay have been shared with our department heads so corrective actions can be taken. Our upcoming renovations will include all new guestrooms and furniture, redesigned and...

Reviewed 3 November 2016

Bathroom was the nastiest thing I've been in a long time. If I hadn't already paid for the room in advance I would have found another place for the one night. I felt dirty when I left. Toilet hadn't been cleaned in maybe 2 weeks and rings on the night stand from previous occupants.

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2Thank Greg W
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear Greg W, Thank you for your feedback! On behalf of my entire team, please allow me to apologize for failing to meet your expectations during your recent visit. The issues you noted have been shared with all department heads to corrections can be made for future guests. Our renovations are beginning and when complete we will have all new...

Fort Lauderdale, Florida
Reviewed 2 November 2016

The bathroom was 3rd world, it was small and there was mold in the shower. The toilet had a ring around it, the carpet felt dirty. I would walk around barefoot and the bottom of my feet would be black. The hotel needs to be remodeled or torn down and start new.

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2Thank aldodln
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear aldodln, Thank you for your feedback! On behalf of my entire team, please allow me to apologize for failing to meet your expectations during your recent visit. The issues you noted have been shared with all department heads to corrections can be made for future guests. Our renovations are beginning and when complete we will have all new rooms,...

Jacksonville, Florida
Reviewed 29 October 2016

This location is starting an overall make over and it appears to me it is 5-10 years late. Staff was extremely helpfull. I looked at several rooms before deciding which room was the best and our room as big as a two bedroom small apartment with a galley kitchen, but rugs and furniture were dirty, old, old, old. If is...

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1Thank DancinBear1
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear DancinBear1, Thank you for your feedback! On behalf of my entire staff, please allow me to apologize for failing to meet your expectations during your recent stay. I have shared your information with my departments heads in order to make corrections for future guests. Our renovations are underway and once complete all of our rooms, kitchens, bathrooms and public...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 700 N Beachview Dr, Jekyll Island, GA 31527-0830
Region: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Price Range: €89 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 71
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Also Known As:
Quality Inn And Suites
Quality Hotel Jekyll Island
Quality Inn Jekyll Island
Jekyll Island Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find out if the rooms are actually renovated or don't bother.”
806courtneyb, 31 Mar 2017 | Read review
“Stairs were only option to second floor. I would request a first floor room if stairs are a problem.”
anitab415, 12 Feb 2017 | Read review
“The suites are worth the extra few bucks!”
chads886, 1 Feb 2017 | Read review
“Most rooms are not beach view. If that's what you want, ask,”
ontheroadagaintexas2, 8 Jan 2017 | Read review
“Bring pots and utensil. Supply groceries, hotel is basically quiet no matter what room”
Jogtheworld, 4 Jan 2017 | Read review
5 of 5