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Quality Inn & Suites

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362 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Crystal River, Florida
Reviewed 2 weeks ago

A pleasant surprise at this motel was a full breakfast, not just a continental breakfast. That said: Our mini-suite's bed had a mattress that was much too hard (not firm ... hard) and a sleeper sofa that was more uncomfortable than the bed. We had a very uncomfortable stay at a nice location.

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Helpful?
Thank ontheroadagaintexas2
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear ontheroadagaintexas2, Thank you so much for your feedback! I am happy to hear that you enjoyed your recent holiday visit to Jekyll Island and do apologize if the accommodations did not completely meet your expectations. We are going through a renovation process and at the end we will be offering all-new guest rooms and suites with redesigned and updated...

Washington DC, District of Columbia
Reviewed 2 weeks ago

I stayed at this pet friendly hotel over the News Years. The hotel is worn out and shows it age. Get over that and appreciate the location. It is close to the Dunes Park, across the street along with beach. The hotel is quiet. The suites were huge and clean. The hotel is worn out. Paint coming off the door...

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Helpful?
Thank Jogtheworld
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear Jogtheworld, Thank you for your feedback! I am so happy to hear you enjoyed your recent stay on Jekyll Island and have shared your comments with our staff. Once our renovations are complete we will be able to offer all-new guest rooms and suites with redesigned kitchens and bathrooms. We do hope you will come back to visit us...

Indianapolis, Indiana
Reviewed 3 weeks ago via mobile

Came to Jekyll Island for a quick 4 day vacation between the holidays, last minute. Hotel is older and needs renovation-badly. We stayed in a 2 bedroom suite, my wife, 2 daughters and our dog. The good: staff. Went out of thier way. Very informative and helpful. Nice. Mattresses good and firm. Slept well. Close to the beach, 5 minute...

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Helpful?
Thank divemedic34
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear divemedic34, Thank you so much for your feedback! I am happy to hear that you enjoyed your recent holiday visit to Jekyll Island and do apologize if the accommodations did not completely meet your expectations. We are going through a renovation process and at the end we will be offering all-new guest rooms and suites with redesigned and updated...

Reviewed 13 December 2016

The front desk clerk we meet upon arrival was very nice, his name was Bobby. Bobby suggested places to eat around the Island. The room was very nice with a lot of space. when we first arrived to the room the staff left the heater on for us, which was nice because it was a cold night. The room had...

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1Thank Kayla N
Central Florida, Florida
Reviewed 29 November 2016

I don't think there are enough words in the English dictionary available to describe how awful this place is. Upon arrival, the room is moldy and there's a used bloody bandaid in the bedroom. I mean, please try and at least clean the rooms before people stay there. As to the breakfast?? If you can even give it that much...

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1Thank ljmsweets
Deborah E, General Manager at Quality Inn & Suites, responded to this review

We do value all of our guests feedback. Our staff has no record of your issues experienced. All of our staff strive to make every guests' stay a spectacular one. I apologize this was not the case. Please feel free to reach out to me regarding your visit at dexum@innatjekyllisland.com so we can address your concerns. - Deborah Exum, GM

Reviewed 26 November 2016

The hotel its self is average, literally everything about it is average. In fact, the hotel is so average that if it were anywhere else int he country, you could easily forget staying here. However, that's what sets it apart... it isn't anywhere else in the country, its on Jekyll Island, and its seated in a convenient location on Beachview...

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Thank kevin m
Florida
Reviewed 26 November 2016

This was probably one of the worst hotel stays of my life. The room was old and stale and stayed COLD! The shower and tub was so nasty, I opted not to get in. Besides that the service left a lot to be desired. This place was the dumps!

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1Thank RahmanJohnson
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear RahmanJonson, Thank you for taking the time to provide us with your feedback! On behalf of my team, please allow me to apologize for failing to meet your expectations during your recent stay. Your comments have been shared with my department heads so corrections can be made for future travelers. Our upcoming renovations will include all new guestrooms with...

Knoxville, Tennessee
Reviewed 14 November 2016 via mobile

My spouse and I stayed here the last week in October which was a perfect time to come. The weather was wonderful and it wasn't too crowded. The hotel is directly across the street from the beach so a 5 minute walk. It is on the end of the island that's not very commercial and not crowded. The people who...

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Thank inthevortex
New York City, New York
Reviewed 11 November 2016 via mobile

To say that we were uncomfortable last night would be a large understatement. This was Priceline's pick for a two star hotel I give it one star. It was a dehumidifier in the room that we were given and there was a moldy smell. My biggest concern was the age of the mattresses and how uncomfortable they were which kept...

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Helpful?
Thank campo84748
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear campo84748, Thank you for your feedback! On behalf of my entire staff, please allow me to apologize for failing to meet your expectations during your recent visit. The issues you encountered during your stay have been shared with our department heads so corrective actions can be taken. Our upcoming renovations will include all new guestrooms and furniture, redesigned and...

Jefferson, Georgia
Reviewed 10 November 2016

We called in advance before getting to the hotel about a room. They were great. There very helpfully and were able to tell us a lot about the island including wildlife, roads, and Bike Rentals. We have had a very pleasant experience. 100 yards from the water

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Thank familyga996

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 700 N Beachview Dr, Jekyll Island, GA 31527-0830
Region: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Price Range: €77 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 71
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Also Known As:
Quality Inn And Suites
Quality Hotel Jekyll Island
Quality Inn Jekyll Island
Jekyll Island Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms are not beach view. If that's what you want, ask,”
 of 5 bubbles ontheroadagaintexas2, 8 Jan 2017 | Read review
“Bring pots and utensil. Supply groceries, hotel is basically quiet no matter what room”
 of 5 bubbles Jogtheworld, 4 Jan 2017 | Read review
“Quiet up stairs.”
 of 5 bubbles 706kaylan, 12 Dec 2016 | Read review
“Choose upper rooms to avoid children. The end to be closer to the pool is furthest from parking.”
 of 5 bubbles S7136BRkevinm, 26 Nov 2016 | Read review
“They have handicapped accessible rooms with nice large showers. They have non smoking rooms. They allow pets (might be an additional fee).”
 of 5 bubbles Angelofmcy, 5 Sep 2016 | Read review
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