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Quality Inn & Suites

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358 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Central Florida, Florida
Reviewed 1 week ago

I don't think there are enough words in the English dictionary available to describe how awful this place is. Upon arrival, the room is moldy and there's a used bloody bandaid in the bedroom. I mean, please try and at least clean the rooms before people stay there. As to the breakfast?? If you can even give it that much...

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Helpful?
1Thank ljmsweets
Deborah E, General Manager at Quality Inn & Suites, responded to this review

We do value all of our guests feedback. Our staff has no record of your issues experienced. All of our staff strive to make every guests' stay a spectacular one. I apologize this was not the case. Please feel free to reach out to me regarding your visit at dexum@innatjekyllisland.com so we can address your concerns. - Deborah Exum, GM

Reviewed 1 week ago

The hotel its self is average, literally everything about it is average. In fact, the hotel is so average that if it were anywhere else int he country, you could easily forget staying here. However, that's what sets it apart... it isn't anywhere else in the country, its on Jekyll Island, and its seated in a convenient location on Beachview...

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Helpful?
Thank kevin m
Florida
Reviewed 1 week ago

This was probably one of the worst hotel stays of my life. The room was old and stale and stayed COLD! The shower and tub was so nasty, I opted not to get in. Besides that the service left a lot to be desired. This place was the dumps!

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Helpful?
1Thank RahmanJohnson
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear RahmanJonson, Thank you for taking the time to provide us with your feedback! On behalf of my team, please allow me to apologize for failing to meet your expectations during your recent stay. Your comments have been shared with my department heads so corrections can be made for future travelers. Our upcoming renovations will include all new guestrooms with...

Knoxville, Tennessee
Reviewed 3 weeks ago via mobile

My spouse and I stayed here the last week in October which was a perfect time to come. The weather was wonderful and it wasn't too crowded. The hotel is directly across the street from the beach so a 5 minute walk. It is on the end of the island that's not very commercial and not crowded. The people who...

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Helpful?
Thank inthevortex
New York City, New York
Reviewed 3 weeks ago via mobile

To say that we were uncomfortable last night would be a large understatement. This was Priceline's pick for a two star hotel I give it one star. It was a dehumidifier in the room that we were given and there was a moldy smell. My biggest concern was the age of the mattresses and how uncomfortable they were which kept...

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Helpful?
Thank campo84748
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear campo84748, Thank you for your feedback! On behalf of my entire staff, please allow me to apologize for failing to meet your expectations during your recent visit. The issues you encountered during your stay have been shared with our department heads so corrective actions can be taken. Our upcoming renovations will include all new guestrooms and furniture, redesigned and...

Jefferson, Georgia
Reviewed 4 weeks ago

We called in advance before getting to the hotel about a room. They were great. There very helpfully and were able to tell us a lot about the island including wildlife, roads, and Bike Rentals. We have had a very pleasant experience. 100 yards from the water

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Thank familyga996
Reviewed 5 weeks ago

Bathroom was the nastiest thing I've been in a long time. If I hadn't already paid for the room in advance I would have found another place for the one night. I felt dirty when I left. Toilet hadn't been cleaned in maybe 2 weeks and rings on the night stand from previous occupants.

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Helpful?
1Thank Greg W
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear Greg W, Thank you for your feedback! On behalf of my entire team, please allow me to apologize for failing to meet your expectations during your recent visit. The issues you noted have been shared with all department heads to corrections can be made for future guests. Our renovations are beginning and when complete we will have all new...

Fort Lauderdale, Florida
Reviewed 2 November 2016

The bathroom was 3rd world, it was small and there was mold in the shower. The toilet had a ring around it, the carpet felt dirty. I would walk around barefoot and the bottom of my feet would be black. The hotel needs to be remodeled or torn down and start new.

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Helpful?
1Thank aldodln
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear aldodln, Thank you for your feedback! On behalf of my entire team, please allow me to apologize for failing to meet your expectations during your recent visit. The issues you noted have been shared with all department heads to corrections can be made for future guests. Our renovations are beginning and when complete we will have all new rooms,...

Jacksonville, Florida
Reviewed 29 October 2016

This location is starting an overall make over and it appears to me it is 5-10 years late. Staff was extremely helpfull. I looked at several rooms before deciding which room was the best and our room as big as a two bedroom small apartment with a galley kitchen, but rugs and furniture were dirty, old, old, old. If is...

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Helpful?
Thank DancinBear1
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear DancinBear1, Thank you for your feedback! On behalf of my entire staff, please allow me to apologize for failing to meet your expectations during your recent stay. I have shared your information with my departments heads in order to make corrections for future guests. Our renovations are underway and once complete all of our rooms, kitchens, bathrooms and public...

Augusta, Georgia
Reviewed 28 October 2016

The value was good in that we had a two bedroom suite with kitchenette for a reasonable price. The price and the comfortable queen bed were the only good things. We chose the hotel because it is pet friendly but pet friendly doesn't have to equal to horrible. The suite smelled terrible -- like filthy dogs -- and wasn't clean....

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Helpful?
Thank Jenn54
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear Jenn54, Thank you for your feedback! On behalf of my entire team, please allow me to apologize for failing to meet your expectations during your recent visit. The issues you noted have been shared with all department heads to corrections can be made for future guests. Our renovations are beginning and when complete we will have all new rooms,...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 700 N Beachview Dr, Jekyll Island, GA 31527-0830
Region: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Price Range: €56 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Jekyll Island
Quality Inn Jekyll Island
Jekyll Island Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
6 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose upper rooms to avoid children. The end to be closer to the pool is furthest from parking.”
 of 5 bubbles S7136BRkevinm, 26 Nov 2016 | Read review
“They have handicapped accessible rooms with nice large showers. They have non smoking rooms. They allow pets (might be an additional fee).”
 of 5 bubbles Angelofmcy, 5 Sep 2016 | Read review
“Rooms upstairs may have a view - not sure.”
  • Behind curtain in living room
  • Obscured mirror in bedroom
  • Bathroom sink while standing next to tub & toilet
  • Bathroom floor
  • Bathroom floor
  • Bathroom ceiling
  • Bathroom sink
  • Kitchen cabinets
 of 5 bubbles dplumsden, 16 Aug 2016 | Read review
“this is an older motel but the rooms are very large. the best price on the island. it isn't ocean front but u can see the water from the balcony and we just have to cross the street to be on the beach. the tubs and tile in the bathroom and kitchen are worn and discolored from age, but it is very nice. the staff is very helpful and friendly. free breakfast, this morning was waffles, eggs, ham, yogurt, muffins, bagels, toast, several juices and flavored waters and more. well worth the money!”
 of 5 bubbles VAgirl20, 15 Aug 2016 | Read review
“Do not stay in room 118. It was awful. Ask if there are any renovated rooms available.”
 of 5 bubbles donyac2014, 14 Aug 2016 | Read review
5 of 5
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