We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SureStay Hotel by Best Western Helen Downtown

Save
Traveller (16)
Room & Suite (7)
Dining (2)
You may also like
See all
Nearby Hotels
Overview
  • Excellent25%
  • Very good29%
  • Average23%
  • Poor14%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
All hotel details
Additional information
Offers from SureStay Hotel by Best Western Helen Downtown
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from SureStay Hotel by Best Western Helen Downtown
Special Offer: BOOK DIRECT & SAVE
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$89.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Helen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "acd49ce9b1bf40678b3063c74c500f22", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":88990,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[48395369],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2018},"checkout":{"day":3,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":89,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"acd49ce9b1bf40678b3063c74c500f22","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":97,"lowestMetaPrice":89,"additionalPartner":false,"highestMetaPriceDisplay":97,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":97,"lowestMetaPrice":89,"highestMetaPriceDisplay":97,"hotelName":"SureStay Hotel by Best Western Helen Downtown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFjZDQ5Y2U5YjFiZjQwNjc4YjMwNjNjNzRjNTAwZjIyIiwiQUlLIjoiYjE5ZTZiYTYwOWE2NGM3M2FmOGQxZjk5YzQ1ZTk2MWQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/07/2018", "checkOut": "03/07/2018", "lowestPrice": "US$89", "hasDates": true, "hacComplete": true, "contentIdMappings": {"48395369":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (615)
Filter reviews
614 results
Traveller rating
155
161
146
92
60
Traveller type
Time of year
LanguageEnglish
155
161
146
92
60
Show reviews that mention
All reviewsroom was cleanheated poolwithin walking distancestaff was very friendlyshops and restaurantsin townget awaymotelgafesthallerates
FilterEnglish
Updating list...
1 - 5 of 614 reviews
Reviewed 4 days ago

This is a very nice place to stay. Nice room and staff. It is very close to down town. We like to walk to town every day. There is a nice park very close to the hotel. The best time to go to Helen is...More

Thank jamesthebig
Hotel's Favourite
Reviewed 7 January 2018

This is my second Review of this hotel. Several years ago I wrote a good review here when it was Super 8--or something like that. Last year (early 2017) we went there and the experience wasn't that great because the room wasn't good. I think...More

1  Thank Meengla Y
Reviewed 30 April 2018 via mobile

We stayed as this hotel for a week. The room was always clean as well as towels and sheets. Friendly staff and well located with a walking distance the to the main street. Breakfast is averaged but, it’s not like in other best westerns I...More

1  Thank Alfredo C
Reviewed 27 April 2018 via mobile

Ok it's a nice location. Helen is charming. The hotel is somewhat dated though the staff is reasonably charming and friendly if occasionally unresponsive. The internet is literally as close to dial up as I can remember. The rooms are typical motel. Semi Comfy beds,...More

1  Thank Tacoma236
Reviewed 8 April 2018 via mobile

This is a basic hotel, there are no frills, it’s a bit dank, dark and dreary, hard to heat. It’s at one end of town without the action, which I guess during tourist season means it’s fairly peaceful. It’s dated, but the bed was comfortable.

1  Thank niteowljune
View more reviews
Most Booked Properties in Helen
See allSee all
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$85 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$85 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (16)
Room & Suite (7)
Dining (2)
Pool & Beach (2)
Questions & Answers
Ask a question
Crystal B
13 March 2017|
AnswerShow all 3 answers
Response from HerrP | Reviewed this property |
You should probably call (706) 878-2191 and speak to the manager.
1
Vote
bwalls171
5 January 2017|
Answer
Response from debbiesuper8 | Property representative |
Hello, I don't know who you are from the website. If you would like to contact me directly, I would be happy to look into the matter for you.
0
Votes
Michelle W
2 October 2016|
AnswerShow all 3 answers
Response from Pam L | Reviewed this property |
Depends on who you made it through. Some you can't cancel. I'd go through whoever you made the reservation through.
0
Votes
Room Tips
"Our room faced Main St biut it was fine... we liked the view of the hillside welcome to Helen hedge"
Read review
"They have rooms with jacuzzi and fireplace"
Read review
"Check out your room before booking. There are many other properties in Helen that seem to be better choices."
Read review
"I'd check out the room first. Some may have been remodeled."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing