We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SureStay Hotel by Best Western Helen Downtown

Save
Share
8396 S Main St, Helen, GA 30545-3655
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!$25 Gift Card Promotion
Lock in the lowest price from these sites
PricelineUS$119
Hotels.comUS$119
Expedia.comUS$119
eDreamsUS$119
Agoda.comUS$119
StayForLongUS$146
View all 19 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (37)
Room & Suite (28)
Pool & Beach (6)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 19 hotels in Helen
Location
Cleanliness
Service
Value
Located in the heart of Helen, the Surestay Hotel by Best Western, with its newly reimagined modern guestrooms, continental breakfast, and seasonally heated indoor pool, offers guests the finest in accommodations and hospitality. While we love Fido, please leave them at home, as our hotel is not pet friendly, however, service dogs are always welcome!
Read more
Full view
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Non-smoking hotel
24-hour front desk
Wifi
Indoor pool
Heated pool
Snack bar
Vending machine
Show more
Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Cable / satellite TV
Complimentary toiletries
Private bathrooms
Tile / marble floor
Refrigerator
Flatscreen TV
Hair dryer
Show more
Room types
Non-smoking rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Hotel links
Special Offer:$25 Gift Card Promotion
735Reviews1Q+A6Room tips
Traveller rating
  • 200
  • 188
  • 170
  • 107
  • 70
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Macbobby wrote a review Yesterday
77 contributions19 helpful votes
My room was adequate...but the price!! Yes, I understand my stay was on a weekend night, but the price of rooms in Helen is ridiculous. I would have stayed elsewhere if I hadn’t committed to meet friends who were staying close by. The room? It was a nice basic room. It was clean. Amenities were minimal, but there was a mini-fridge, a desk and an easy chair. The bed was reasonably comfortable. The bathroom had a light burned out, and the heater didn’t work. The shower drain was slow. No shampoo. The location close to downtown is really nice. The town itself is quaint, but is not charming enough. I would stay here again, but would avoid weekends like the plague.
Read more
Date of stay: April 2021Trip type: Travelled solo
Helpful
Share
Alexandra S wrote a review Jan 2021
Fort Stewart4 contributions3 helpful votes
Hotel's Favourite
We had a King room with whirlpool and fireplace. The room was very spacious and clean, with modern furniture. Their heated pool is awesome as well. We definitely feel like we got a very good value for the price we paid. Ms Patricia at the front desk was very friendly and helpful. Big thumbs up for her! The hotel is right in the middle of town and walking distance from everything, which is good because it saves you the parking fee that's all over town. The only thing that wasn't positive about our stay was that we had really noisy room neighbors, but that's not really the hotel's fault. There was also a bar across the street that blasted music until 1AM on Saturday. I'm not sure if the town is always this loud, or if it was because it was new year's weekend. Anyway, I recommend this hotel and we will definitely be back!
Read more
Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Adventure & Travel 24/7 wrote a review 10 Apr
Inman, South Carolina189 contributions24 helpful votes
The room was clean but the bed was too soft/wore out. We stayed two nights and felt like I over paid. It is inline with the pricing for the area it seems looking at rates nearby. With Covid the breakfast is pickup in office and take to your room, muffins, pastries, coffee & tea. There is a nearby Dottie’s Kitchen...yum. Save your hunger for breakfast there.
Read more
Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Share
beautifultome wrote a review 7 Apr
1 contribution
The rooms were clean the staff was nice. I didnt think the size or quality of the room was great for the money I paid. The bathroom was so small. The shower had some ceiling cutout right above the shower weird. Room was small too.
Read more
Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Roberta R wrote a review Mar 2021
Winnemucca25 contributions6 helpful votes
For a non-smoking motel, stale smoke hit you in the face when you walked into the.room. I understand Helen is a big tourist destination and weekends are a premium - but geez - it's just a room with a bed, toilet and hot water. I will say on the positive side - it's in a great location.
Read more
Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Previous
PRICE RANGE
US$85 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
super 8 helen ga hotel helen, helen super 8 hotel, super eight helen, helen super eight
FORMERLY KNOWN AS
Super 8 Helen GA
LOCATION
United StatesGeorgiaHelen
NUMBER OF ROOMS
58
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about SureStay Hotel by Best Western Helen Downtown
Which popular attractions are close to SureStay Hotel by Best Western Helen Downtown?
Nearby attractions include Bavarian Mountain Miniature Golf (0.4 km), Chattahoochee River (0.3 km), and Hansel and Gretel Candy Kitchen (0.5 km).
What are some of the property amenities at SureStay Hotel by Best Western Helen Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SureStay Hotel by Best Western Helen Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Hotel by Best Western Helen Downtown?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at SureStay Hotel by Best Western Helen Downtown?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Hotel by Best Western Helen Downtown?
Conveniently located restaurants include Cowboys & Angels Restaurant and Bar, Muller's Famous Fried Cheese Cafe, and Bodensee Restaurant.
Are there opportunities to exercise at SureStay Hotel by Best Western Helen Downtown?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to SureStay Hotel by Best Western Helen Downtown?
Many travellers enjoy visiting Hardman Farm (2.1 km) and Romeo and Juliet Indian Mound Tragedy Site (2.4 km).
Is SureStay Hotel by Best Western Helen Downtown accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.