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Riverbend Motel & Cabins

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#2 of 18 Hotels in Helen
Certificate of Excellence
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Riverbend Motel & Cabins
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1,375 Reviews from our TripAdvisor Community

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Showing 1,375: English reviews
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Reviewed 1 week ago via mobile

Lovely older hotel on the river. Kid friendly, rooms are nice, beds comfortable, walking distance to town, can sit by the river and relax! Walking distance to everything! Was nice to sit by the river and enjoy family! Will definite visit again soon!

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Helpful?
Thank Allison H
HOTEL’S FAVOURITE REVIEW
Reviewed 26 November 2016 via mobile

We stopped last minute as we hadn't originally planned on staying the night in Helen (we live just over an hour away). Victoria helped us and was absolutely amazing!! She was sweet, friendly, and very welcoming. She found us the perfect room and accommodated with our hesitation. Plus the rooms are clean and romantic. Perfect place with that perfect someone...

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Helpful?
Thank Emily S
About Hotel's Favourite Review
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hi Emily, Thank you for your kind review of your visit with us. We are more than thrilled Victoria could accommodate you and make your stay with your special someone perfect. We hope to see you again the next time you visit Helen.

Reviewed 2 weeks ago via mobile

The hotel needs to update their outdated photos on the website. Rooms are old and not well cleaned. Hotel employees smoked outside our rooms and the air conditioner sucked in their smoke into the rooms. According to the pictures on trip advisor we thought we would have a view of the creek from a balcony but we did not. Will...

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Thank Lori W
West Chicago, Illinois
Reviewed 3 weeks ago

We decided to spend the night in Helen kind of last minute. We had checked this place out in the past but they did not take dogs back then. Since they do now we decided to try it. I really liked the large room with big comfortable beds and a ceiling fan. You can tell when this motel was built...

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Helpful?
Thank Sonia S
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hi Sonia, Thank you for taking the time to leave us feedback on your recent visit. We are thrilled you enjoyed your visit with us and you were able to bring your furry friend with you! We certainly hope to see you again the next time you visit Helen.

Chatsworth
Reviewed 4 weeks ago

The place was old needs update badly! The bathrooms and showers are very old.It is right on the river which was nice did not like the rooms the beds no good! Would not stay there again.Over all I would rate it a C.

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Helpful?
Thank majorgal110
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Good Day, Thank you for your feedback on your recent visit. I am sorry to hear we did not meet your expectations during your girls get together. We do hope you enjoyed your weekend in Helen and the next time you visit give us another try.

Reviewed 15 February 2017 via mobile

For the price it isn't bad. The location is great being so close to everything. It's not a super great and perfect hotel, but it meets it's value. The room was decent and the sheets seemed clean. Has a fridge and microwave and a ice station

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Helpful?
Thank Sheri E
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hi Sheri, Thank you for your comments and taking the time to review your stay with us. We are happy to hear you enjoyed your visit with us and were able to take full advantage of our convenient location near downtown Helen. We hope you will stay with us again the next time you are in Helen.

Commerce, Georgia
Reviewed 8 February 2017

It was a decent place to stay on a last minute trip to Helen. However, had issues with the electronics in the room: lights, tv etc. Close to the river which is a benefit in the summer. Overall, not a bad stay.

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Helpful?
Thank acaudell13
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for taking the time to review your stay with us. We are thrilled you enjoyed your visit and you enjoyed the beautiful views of the Chattahoochee river. We hope to see you again the next time you visit Helen.

Bryson City, North Carolina
Reviewed 31 January 2017

This is an older facility but had character. Clean room/bathroom, comfortable king bed, table with 2 upholstered chairs, plenty of counter space, microwave and mini fridge, plenty of towels. The front desk staff was very friendly and helpful. Pet friendly with plenty of room to walk pets, right on the river. Nice sitting area on the river. Breakfast was just...

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1Thank cerimom
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for taking the time to review your visit with us. We are thrilled you found our little hotel full of character and charm and were able to take advantage of our fantastic location near downtown Helen. We look forward to seeing you again the next time you visit Helen.

Jacksonville, Florida
Reviewed 30 January 2017

We just needed a one night cheap stay while passing through. Super friendly staff. Morning breakfast included juice, packaged oatmeal and packaged pastries. Definitely an older hotel. It did it's job for providing a roof over our head for the night but definitely nothing "charming". I would not recommend for a several night stay, just not a comfortable cozy feeling.

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Helpful?
Thank kaylarenea
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for taking the time to leave us your feedback on your stay. We are happy we could provide you with a quick comfortable place to stay for the night. We hope to see you again the next time you are passing through town.

Ellijay, Georgia
Reviewed 29 January 2017 via mobile

Staff is wonderful. We enjoyed three days of stress free tranquility in cabin 3. The cabin is cute and exactly what we were looking for! Beautiful view! Located within walking distance to everything !

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Helpful?
Thank sparris980
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for taking the time to review your stay with us and for choosing us for your fun weekend getaway! We are thrilled your cabin was just what you were looking for and our location served you well during your visit. We certainly hope the next time you visit Helen you choose to stay with us again.

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Amenities

Highlights
  • Free Parking
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Located conveniently downtown. Flat screen TV, PILLOWTOP king OR 2 queen size beds. Each room has a micro/frig, coffee maker, hairdryer, iron/ironing board, HBO and wireless internet. Located on the Chattahoochee River. Picnic tables, BBQ grills. Free local calls. Our beautiful cabins sit along the Chattahoochee River. Each cabin has a cozy loft bedroom, full kitchen and living room equipped with a fireplace, BIG FLAT SCREEN TV & HBO. Some cabins are equipped with Jacuzzi tubs. ... more   less 

Additional Information about Riverbend Motel & Cabins

Address: 134 River St, Helen, GA 30545-3118
Region: United States > Georgia > Helen
Price Range: €78 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverbend Motel & Cabins 2*
Number of rooms: 25
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Also Known As:
Riverbend Motel And Cabins
Riverbend Motel & Cabins Hotel Helen
Chalet Kristy Helen
Chalet Kristy Hotel Helen
Hotel Style:
#1 Romantic Hotel in Helen
#2 Business Hotel in Helen
#2 Family Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Riverbend Motel & Cabins staff and other travellers.
13 questions
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Questions? Get answers from Riverbend Motel & Cabins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cabins may be a little more intimate.”
 of 5 bubbles kaylarenea, 30 Jan 2017 | Read review
“Loved the cabin with a private balcony overlooking the river.”
 of 5 bubbles D7119IYmichaelk, 29 Nov 2016 | Read review
“There is no good room at this place. Believe me! I am telling the honest truth.”
  • Toilet keep running and finally broke during the night, could not flush
  • Room in disrepair - all walls and everything inside these walls
  • Outlet was cracked
  • bug and sticky stuff and dust all over floor
  • This was the door frame which was missing a huge chunk of wood. Did not feel safe.
  • Blow Dryer would not even come on
  • Looks like a crowbar had been used to prie open this door. Also, a huge gap at bottom of door. R
  • Mold
 of 5 bubbles 424kamw, 18 Nov 2016 | Read review
“Facing the river”
 of 5 bubbles abrilaztecauto, 2 Nov 2016 | Read review
“just keep going”
 of 5 bubbles yesyes111, 2 Nov 2016 | Read review
5 of 5