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Red Roof Inn Helen

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Traveller (11)
Room & Suite (15)
Pool & Beach (5)
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Overview
  • Excellent39%
  • Very good33%
  • Average15%
  • Poor4%
  • Terrible9%
Travellers talk about
“one night”(10 reviews)
“front desk”(14 reviews)
“direct tv”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (93)
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31
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9
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LanguageEnglish
34
31
14
4
9
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1 - 5 of 92 reviews
Reviewed 5 days ago via mobile

This hotel is in a perfect location to enjoy all of Helen's wonderful shopping and dining. I travel a lot and this hotel was hands down the friendliest staff I have ever dealt with. From the front desk to housekeeping and maintenance, everyone did a...More

Thank Lisa S
Response from Michele P, General Manager at Red Roof Inn HelenResponded 3 days ago

Lisa S, Thank you for taking the time to tell us about your "Great Stay" at the Red Roof in Helen Georgia. I am pleased to hear that all the staff were friendly and accommodating during your stay. Thank you again for taking the time...More

Reviewed 6 days ago via mobile

Our visit was wonderful and we have no complaints! Clean room, AC worked great, comfortable beds, and the kids LOVED the big, clean, sparkling pool, and close to everything in Helen!! The employees were very polite and helpful, and the manager, Michele, was especially accommodating....More

Thank Deborah V
Response from Michele P, General Manager at Red Roof Inn HelenResponded 3 days ago

Thank you for taking the time to tell us about your "Great Time" with us! I love hearing positive comments on my staff as well as myself! I am pleased that your stay with us was pleasant! I look forward to seeing you in your...More

Reviewed 1 week ago via mobile

We found heavy mildew on the shower curtain and the bathroom sink cold water was shut off. We asked for those items to be fixed as we left for the day but no note and nothing fixed by end of day. We could have asked...More

Thank scporter88
Response from Michele P, General Manager at Red Roof Inn HelenResponded 1 week ago

scporter88- I appreciate you bringing your experience to our attention. It upsets me to hear that the issues were brought to the attention of the staff and was not handled. I am sorry for your experience. I met with the staff, and we will be...More

Reviewed 3 weeks ago via mobile

Every single employee we talked to was kind, understanding, and went out of their way to be helpful. Great customer service and always willing to share stories. Genuine people. The location is amazing and the price is fair. You can easily walk to several restaurants...More

Thank Jordan W
Response from Michele P, General Manager at Red Roof Inn HelenResponded 2 weeks ago

Jordan W., Thank you so much for sharing your experience of your stay at a "Beautiful location, near a German Town, with Great Staff". I truly appreciate your comments regarding the genuine people and amazing staff that you encountered during your stay. Once more, thank...More

Reviewed 3 weeks ago via mobile

The rooms are cleaned daily and cleaned well. Beds are comfortable and rooms have great temperature control. Staff was super nice. The only complaint is with how little they offer for the breakfast in the mornings. I feel like they could offer a little more...More

Thank Wethc
Response from Michele P, General Manager at Red Roof Inn HelenResponded 2 weeks ago

Wethc, The staff and I read your review, and would like to thank you for writing such exceptional things about our "Great little hotel" here in Helen Georgia. I am proud of the team for making your stay an overall comfortable and pleasant stay, by...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Details
Price range
US$105 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$105 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (11)
Room & Suite (15)
Pool & Beach (5)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Patsy P
5 June 2018|
AnswerShow all 2 answers
Response from Michele P | Property representative |
Yes, we allow one well behaved pet per room.
0
Votes
Nina A
27 April 2018|
AnswerShow all 3 answers
Response from Michele P | Property representative |
We allow one well behaved pet per room, but pets are not allowed in the pool.
0
Votes
jmmvb62
7 March 2017|
AnswerShow all 3 answers
Response from Michele P | Property representative |
We allow one well behaved pet per guest. We do have a pet policy. We do not charge extra for pets. If you have any other question you may call us at the property 706-878-8888. Thank you-
1
Vote
Room Tips
"Jacuzzi room is the best!"