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I travel a lot and usually stay at “Residence Inns” when I can. Second time in four months that this property was unavailable if needing a government rate, Monday, January 8 to be specific. There are plenty of hotels in this area that provide my...More
Thank David D
Response from MichaelD11304, General Manager at Residence Inn Atlanta Duluth/Gwinnett PlaceResponded 2 weeks ago
Thank you for your comments. I do apologize about the Government Rate not being available. We do have many Government employees stay with us, some have been with us for months, and the available government rates do sell out rather quickly. I am happy to...More
Great location, close to restaurants, bars, shopping. Room was clean, and staff very friendly and went out of their way to accomodate my wife and I along with our dog. Even allowed us to reserve two more days days if we needed them due to...More
Firmness of the bed fits to my likings and the guys at reception put me in the room where is very close to the door, which I really appreciate it since I was exhausted when I checked in. The breakfast is nothing special.More
Response from Michael D, General Manager at Residence Inn Atlanta Duluth/Gwinnett PlaceResponded 9 August 2018
Thank you for your comments. I am delighted you were happy with our bedding. They are quite comfortable. The breakfast we offer is one of the more extensive in the area. Complete with hot and cold items which we rotate so our guests do not...More
Plenty of parking. Not exactly dog friendly at $100 pet charge for 15 pound Bichon. Be nice if Marriott would look at that, especially for gold members. Bathroom fan sounded like a jet fighter taking off. Units are showing some age and wear and tear.More
Response from Michael D, General Manager at Residence Inn Atlanta Duluth/Gwinnett PlaceResponded 9 July 2018
Thank you for taking time o comment about your stay with us. We do charge the extra since we take additional steps to clean a room which a pet has stayed in since the next guest may have pet allergies and that is what the...More
I travel for my job and have 1200 stays with Marriott and I am a Platinum Premier Elite status. I stayed at this hotel for two months. During my stay I came off the elevator and was almost attacked by a guest screaming and hitting...More
2 Thank DerekClaf
Response from Michael D, General Manager at Residence Inn Atlanta Duluth/Gwinnett PlaceResponded 16 May 2018
Mr. Clafin, I am quite sorry about your stay. Your safety and security is the utmost concern to us. We have taken significant steps, to ensure this does not occur again. Thank you for being a loyal Marriott guest.
Best Regards and Sage Travels!!
Response from Anastasia L | Reviewed this property |
The lobby is in its own building along with the dining area for breakfast. The rooms are in 3 or 4 separate (and much larger) buildings on the property. The doors to the rooms do not open to the outside, so you will still... More
The lobby is in its own building along with the dining area for breakfast. The rooms are in 3 or 4 separate (and much larger) buildings on the property. The doors to the rooms do not open to the outside, so you will still have to walk inside the building and down a hallway to get to your room, but not through the lobby. I hope this helps.