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Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf

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#4 of 24 Hotels in Duluth
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Hilton Garden Inn Atlanta NE\/Gwinnett Sugarloaf
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533 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
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Showing 529: English reviews
Texas Gulf Coast, Texas
Reviewed 9 March 2017

Awesome stay - quiet area surrounded by trees. Nice accommodations along with friendly staff. Arrived around 8 pm , very helpful staff assisting me in getting everything I needed for my stay. Rooms were spacious and clean. The bed was very comfortable. I love the Hilton Garden Inn properties.

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Helpful?
Thank Lydia W
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Lydia W! Thank you for choosing to stay with us! We are glad to hear that you enjoyed our helpful staff and spacious rooms during your stay. We look forward to welcoming you back to the hotel soon!

Jacksonville, Florida
Reviewed 8 March 2017

I went on a family trip I found a hotel that was centrally located. It has an in house bar, and restaurant . The room was clean, there is an indoor pool. The staff was friendly and professional.I would recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank L8853STmichelleb
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear L8853STmichelleb, Thank you so much for your review! We are happy you were able to enjoy a few of our amenities! We look forward to having you back with us!

Wading River, New York
Reviewed 8 March 2017

We were in town for a wedding and this hotel was really wonderful. The staff is super nice, the rooms were spacious and clean, and it's in a great location - right off of I-85. When we return to the area, we will definitely stay here.

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Helpful?
Thank dennis1027
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Hello dennis1027! Thank you for choosing to stay with us! We are happy to hear that you received wonderful service and enjoyed our guestrooms. We hope to see you again soon!

North Pole, Alaska
Reviewed 5 March 2017

Booked a stay here while flying into Atlanta to visit friends in NC, when I originally booked we were supposed to land at 1000 PM and I expected to arrive at the HGI around midnight and listed that when I booked my room. I then called and requested a king sized bed and that I would be arriving late, I...

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Helpful?
1Thank Laterisers
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear Laterisers, Thank you for taking the time to give us your feedback. We are glad to hear your overall visit was good but we are sorry to hear you were not 100% satisfied with your guestroom. We have informed the appropriate departments of your concerns and hope we have the opportunity to make your next trip a better one!

Atlanta, Georgia
Reviewed 5 March 2017

Clean rooms. Nice staff at check in. Pool had to be closed and management didn't offer anything. Broken glass in the pool area. Food put in the pool and there's no maintenance on the weekend for any repairs or even pool cleaning. Great location for the Arena.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank amycE6549KK
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear amycE6549KK, Thank you so much for sending us your feedback regarding your stay with us. Our guest satisfaction means everything to our hotel and we apologize for the pool being out of service during your visit. This is usually not the norm for our hotel and we would be delighted to have you with us again!

Madison, Mississippi
Reviewed 2 March 2017

This Hilton was a very successful trip for myself and the company I work for. Our business usually isn't done until late night and service afterwards is usually very mediocre at best. However, the gentleman on staff at this time for us, Quentin, was very helpful for us and very nice. Overall an excellent trip and we will definetly reccomend...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank I1751GWnickf
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Hello I1751GWnickf! We appreciate you taking the time to give us feedback on our hotel! We will definitely share this with our staff and hope to see you next time you are in the area!

Gonzales
Reviewed 27 February 2017

We had several issues during our stay that were quickly responded to by the excellent management. We found the beds were too firm in the 2 bed room as many others have mentioned. They are not the upgraded beds that are described on their website. We also experienced very noisy neighbors and a confused maid that mistakenly knocked on our...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sharon04
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear Sharon04! Thank you for choosing to stay with us! We are happy to hear that you were able to enjoy our amenities as well as our outstanding breakfast. Please keep us in mind next time you are in our area!

Davenport, Iowa
Reviewed 27 February 2017

The hotel was very clean and conveniently located to highway, mall and Medieval Times. The indoor pool and jacuzzi along with the attached fitness center and patio were outstanding! The staff was very friendly, professional and efficient. The breakfast cost of $9.95 was reasonable for the amount of food and drink received and available.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cspwilliams
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear Cspwilliams, Thank you so much for your review and choosing to stay with us! It looks like you were able to enjoy a few of our amenities! We will definitely share your comments with our staff and look forward to having you back with us!

Lenexa, Kansas
Reviewed 26 February 2017

Had a reservation, the confirmation email, everything. But, when we arrived, after a 14 hour drive to attend an immediate family member's funeral, no rooms for us. According to the front desk clerk, no reservation existed. The confirmation email was shared, still no reservation, no rooms for the weary travelers. Nor was there any explanation, no offer of help finding...

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Helpful?
Thank 67amyjm
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear 67amyjm, We would like hear more details regarding your experience. Our guest satisfaction means everything to us. Please contact us directly at Tamara.Thayer@hilton.com if you would like to. We look forward to hearing from you.

Reviewed 20 February 2017 via mobile

The staff was very friendly and helpful! Gave us good dinner recommendations and even offered to call ahead for us. Rooms are nice and very clean. And there are great seating/lounge areas in the lobby.

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Helpful?
Thank Mary T
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear Mary T! Thank you for choosing to stay with us! We are happy to hear that you received wonderful service and enjoyed our guestrooms and lounge area. Please keep us in mind next time you are in our area!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf

Address: 2040 Sugarloaf Circle, Duluth, GA 30097
Region: United States > Georgia > Duluth
Price Range: €106 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Atlanta Ne/Gwinnett Sugarloaf Hotel Duluth
Hilton Garden Inn Duluth
Hilton Duluth
Hotel Style:
#2 Family Hotel in Duluth
#2 Business Hotel in Duluth
#3 Romantic Hotel in Duluth
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf staff and other travellers.
4 questions
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Hahira, Georgia
3 months ago

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Questions? Get answers from Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accessible to a lot of resturants and mall shopping right down the street. Only about 20 minute ride from downtown Atlanta.”
525lydiaw, 9 Mar 2017 | Read review
“Check pricing before getting reservation, if your interested in pool or hot tub make sure they are operable .”
chuiras, 29 Jan 2017 | Read review
“They charge a $50 fee on your credit card and then remove it if no incidentals are used.”
Revc2, 2 Nov 2016 | Read review
“I have only stayed there once.....not sure what to say...I always get high floors and in the middle of the floor.”
S1161SJashleyr, 31 Oct 2016 | Read review
“Make sure you need or want that much room if you book a suite.”
nashp2014, 26 Sep 2016 | Read review
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