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Holiday Inn Express Atlanta-Emory University Area

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139 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Atlanta-Emory University Area
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Showing 137: English reviews
ann arbor michigan
Reviewed 20 December 2014

I stayed one night at the hotel and was very satisfied. The one outstanding aspect of my stay was the courtesy and professionalism of the young man who handled my check in. He was very helpful as I had made a last minute reservation. It started my whole experience off well. Had to leave before breakfast in the morning so...

Thank robd
Holiday Inn Exp G, Front Office Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

We are so happy to hear about your wonderful stay with us! We are so proud of our team and appreciate that our guest notice when we make them feel right at home. We hope that next time you stay with us while visiting the Decatur area, you get to enjoy our breakfast bar!

Reviewed 11 December 2014

Recently, I stayed here for a business trip. The staff was friendly and nice. The room was nice although I did see two spiders; however, it was clean. The area is quite and after longs days working I was able to come in and rest. My only concern there are not a lot of restaurants in the area and the...

Thank Marshonntri R
Holiday Inn Exp G, Front Office Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Thank you so much for the feedback. We are so happy to hear about the pleasant stay you had with us and we wold like to let you know that the option of having shuttle on the weekends is under review with the management team so that we can keep providing excellent service to our guest and make it easier...

Palm Harbor, Florida
Reviewed 3 December 2014

Just recently stayed at this hotel over Thanksgiving, and would never ever stay there again. Their are no curtains in the room and we had a newborn baby with us who could not sleep. The bed was rock hard and the room was so dirty. I wanted to check out early but there were no other options near my family...

Thank Debbie S
Holiday Inn Exp G, Front Office Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

This response has been disputed by General Manager. The response seems to be for the wrong hotel.

Gainesville, Florida
Reviewed 16 October 2014

We had a reservation but did not stay. We phoned them at noon and said we would like to check in early, could they see to it that our room was prepared. We arrived at 1 - it was not ready. We went out for lunch, came back around 2 - still no room. We waited in the lobby for...

2Thank dstring13
IHGCare, Guest Relations Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear dstring13, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you...

Macon, Georgia
Reviewed 5 September 2014

The front desk personnel were very rude. We will not be visiting her again. General manager and manager were very rude. The room was nasty.. we were very displeased with the quality of this hotel. Very disappointing visit.

2Thank Pamicat
Holiday Inn Exp G, Owner at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Thank you for taking the time to provide us with your comments. Our goal is always to provide our guests with excellent service and it is clear that in this case we fell short. We use feedback like this as a training tool to prevent this from happening in the future. To do this I need to get a few...

Lyman, South Carolina
Reviewed 30 August 2014

We have stayed at Holiday Inn Express several times in recent years and always enjoy our stay. The Manager's reception has greatly improved on this last visit and was genuinely delicious. The amenities are excellent and the staff is exceptionally friendly. They did fail to give me one wake up call on this last stay, but I'm sure that will...

Thank Doris W
Holiday Inn Exp G, Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Doris W, Thank you so much for your feedback! We love to hear from all of our guests but we especially love it when the comments are great like these! I am glad that we have made improvements with the Manager's Reception (which we have been focusing on). I do apologize about the wake up call but I have passed...

Macon, GA
Reviewed 22 August 2014

I booked a 2-room king suite 2-3 weeks in advance and prepaid a non-refundable rate for 1 night. When I tried to check in at 3:00PM the electricity was off, so I went to my event and returned at 10:30PM. The room I was given had 2 queen beds. When I complained I was told that was all that was...

6Thank sbrown0903
Tuscaloosa, Alabama
Reviewed 13 August 2014

Convenient location, particularly in relation to Emory University. Rooms were clean. Manager's Special each night was very generous. The beds and linens could use updating. The front desk staff members were very kind and helpful.

Thank BrandiStacey
Reviewed 8 August 2014 via mobile

Vacationing with my family in Gulf Shores got cut short due to my Fiancés mother ( a heart patient at Emory with an LVAD ) who was rushed in due to life threatening issues. We made the 7 hour trip to Atlanta saw her mom then went to this hotel to grab a couple hrs sleep before heading back to...

2Thank TreyandAndrew B
Holiday Inn Exp G, Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

First, let me start by saying that our thoughts are with your fiancé’s mother. Situations such as this are never easy and having to deal with the issues you experienced at our hotel surely did not help matters. I would like to speak to you to get further details on which member of our staff you spoke with so that...

Raleigh, North Carolina
Reviewed 24 July 2014

Staying 100+ nights a year in hotels, I get to deal with a great variety of desk staff. In a telephone call for information, I found the person that claimed to be the front desk manager falsely friendly and extremely unhelpful in attempts to get information about rates. Aloof would be a good term to use.

1Thank Russell L
Holiday Inn Exp G, Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Here at the Holiday Inn Express Decatur, we take out guest response very seriously. I would like the opportunity to get in direct contact with you to further discuss this issue.

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Emory Hotel in Decatur, Georgia, offers you a truly Southern hospitality experience. Enjoy our warm surroundings that truly make you feel at home away from home. The staff of the Holiday Inn Express Hotel Decatur, GA, is looking forward to being of service for all of your hospitality needs in the upcoming years. We are conveniently located in the heart of the Emory Hospital & Emory University area and Dekalb Medical Hospital & Children's Healthcare of Atlanta hospital and only minutes from downtown Atlanta. One mile from Emory Hospital and near the Centers for Disease Control, the CDC.We are now proudly offering our complimentary Express Start breakfast featuring two hot items daily - omelets w/cheese, sausage or bacon, biscuits and gravy.Free local calls, mini-kitchens w/ microwave and refrigerator are available in all our newly renovated rooms. Meeting and banquet facilities available. Relax in our year round indoor heated pool or in our on-site fitness center. Restaurants and shopping plaza within walking distance. Visit Decatur, GA and Stay Smart at the Holiday Inn Express Hotel Emory. ... more   less 

Additional Information about Holiday Inn Express Atlanta-Emory University Area

Address: 2183 North Decatur Road, Decatur, GA 30033
Region: United States > Georgia > Decatur
Price Range: €132 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Atlanta-Emory University Area 2.5*
Number of rooms: 62
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Also Known As:
Holiday Inn Express Atlanta-Emory University Area Hotel Decatur
Holiday Inn Express Decatur
Holiday Inn Decatur
Decatur Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Atlanta-Emory University Area staff and other travellers.
2 questions
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Seattle, Washington

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Questions? Get answers from Holiday Inn Express Atlanta-Emory University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 3 Appeared to have had water damage”
  • Nasty stuff on the walls in the bathroom, was unable to tell if it was dirt or mold ewwww either
  • Wallpaper doesn't even line up in some spots
  • Wallpaper in bathroom not even completely done and curling up off the wall in most places
  • Stains on chairs
  • All furniture was in pretty beat up shape
  • When in the bathroom you practically had to get in shower to close the door it was so small
  • Toliet seat installed on crooked
  • Unable to close fridge without first opening cabinet door
jessicanK5284UK, 8 Aug 2016 | Read review
“Rooms facing opposite end of N. Decatur Road are less noisy.”
DieterK640, 3 May 2016 | Read review
“They couldn't give us what we reserved.”
J3596VBjamesh, 17 Dec 2015 | Read review
“Top floor is much quieter”
Christy31548, 20 Nov 2015 | Read review
“If all rooms are like the one I stayed in, STAY SOMEWHERE ELSE!”
larrysS4751FT, 6 Nov 2015 | Read review
5 of 5