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Could use some updating - popcorn ceilings, dated bathroom - but furnishings seemed new. Room felt damp despite the a/c. Pleasant desk staff, decent water pressure, lots of plugs near bed, microwave and refrigerator and Keurig in room. Our room was very quiet (405).
We stayed for three nights. Staff was consistently friendly and attentive. One night the people next door were much too noisy at 11.30; I went to the front desk and said that seemed out of line, though I didn't want to make a big deal...More
The staff at the hotel was outstanding!
The breakfast was hot and always kept fresh.
We used the lobby for the evening get together with family.
The first room we were given smelled and the carpet was damp. The front desk moved us to another...More
Very disappointed. My $150.00 Apple AirPods were stolen by staff. Called the from desk and they refused to help me, denied any wrong doing. I will never stay here again!
Despite the stay being nice it was completely ruined when I discovered my property was...More
Booked one night here using my corporate travel website. I received the usual confirmation emails and everything was in order on the IHG app. Upon arrival, I was told that when they ran my card (IHG Master Card), it declined (which is very strange). So...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Atlanta-Emory University AreaResponded 22 May 2018
I realize that you have many options when it comes to lodging, and I appreciate you giving us a chance to host your stop in the area.
I am sorry for the distress caused by the issue with your reservation being canceled and...More