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All reviewsemory universitypublix grocery storehi expressnice optionking suitevisited this hotelsouthern hospitalitydesk clerkthree nightsindoor poolstaff was friendlylate checklocation is excellentatlantastansofauber
Very disappointed. My $150.00 Apple AirPods were stolen by staff. Called the from desk and they refused to help me, denied any wrong doing. I will never stay here again!
Despite the stay being nice it was completely ruined when I discovered my property was...More
We stayed for three nights. Staff was consistently friendly and attentive. One night the people next door were much too noisy at 11.30; I went to the front desk and said that seemed out of line, though I didn't want to make a big deal...More
Booked one night here using my corporate travel website. I received the usual confirmation emails and everything was in order on the IHG app. Upon arrival, I was told that when they ran my card (IHG Master Card), it declined (which is very strange). So...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Atlanta-Emory University AreaResponded 3 weeks ago
I realize that you have many options when it comes to lodging, and I appreciate you giving us a chance to host your stop in the area.
I am sorry for the distress caused by the issue with your reservation being canceled and...More
Horrible Hotel! I don't normally write hotel reviews, but you better beware!!!
They gave our room reservation away when a higher paying guest arrived. We had prepaid for our room. We arrived at night, and guess what -- they had our reservation but no room...More
Response from InnKeeper3741, Regional Manager at Holiday Inn Express Atlanta-Emory University AreaResponded 4 May 2018
Thank you for your review. I understand your frustration of not having a room available to check into at the time of your arrival. I would have been upset as well and fearful of not having a place to sleep overnight. I am...More
Whenever my family visited my older daughter at Emory, we tried to book a room(s) at the HI Express on N. Decatur Road. It is close to campus (about a 1.5 mile walk or 7 minute Uber/Lyft ride). There is a Publix grocery store right...More