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DoubleTree by Hilton Hotel Columbus

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#10 of 46 Hotels in Columbus
Certificate of Excellence
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DoubleTree by Hilton Hotel Columbus
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669 Reviews from our TripAdvisor Community

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Showing 667: English reviews
prattville, United States
Reviewed 2 days ago NEW

great hotel, with a great staff. Rooms are always very clean, and very well kept. I stay here all the time for business. Proximity to ft. Benning is great, 8 min drive. Hoolihans has a nice atmosphere to grab a drink and a bite to eat. I highly recommend this place to anyone flying into Columbus or visiting Ft. Benning.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Robert B
Alabama
HOTEL’S FAVOURITE REVIEW
Reviewed 10 November 2016

I spent a weekend at this hotel while I was preparing for a very important exam that I had to take at a local testing site. When I mentioned that I was studying for the weekend, the wonderful front desk staff immediately found a room on the highest floor away from most occupied rooms so that I would have a...

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Helpful?
Thank Shawn H
About Hotel's Favourite Review
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much Shawn H. Our goal is to provide our guest with a one of a kind experience every time they stay with us. We see that we did that and more for you. We do understand its the little things that can make a stay even better. Thank you again for staying with us. We are looking...

Concord, North Carolina
Reviewed 2 days ago NEW

Great staff and service, but rooms are older and musty. I slept poorly due to loud AC unit and also loud ice machine in hallway, which could be resolved with a door. Great breakfast buffet and coffee!

Review collected in partnership with DoubleTree by Hilton
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Thank G8186JGamyk
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you G8186JGamyk, for your review. We are sorry to hear that your stay was not pleasant with us. We do apologize for the inconvenience you had with your room. Due know we have brought the issues to our management team for corrections. Please allow us another opportunity to make your next stay even better.

Chicago, IL
Reviewed 4 days ago NEW

As I entered room 234, I noticed the door was hot. Yes, the heat was on - and stuck on. The temperature read 85 degrees. I was headed out to dinner so I called for maintenance and asked that if they could not fix it, please move me. Upon returning, stopped by the front desk and was told that the...

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Helpful?
Thank DougM123
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you DougM123, for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us...

Shrewsbury, United Kingdom
Reviewed 1 week ago NEW

Stayed here for three nights on business. Exceptionally friendly staff - typical Southern hospitality. Not spectacular as hotels go but clean and comfortable at very reasonable rates. Will stay again.

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Helpful?
Thank AKUK1
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you AKUK1, for your review. Our goal is to provide our guest with a one of a kind experience every time they stay with us. We see we did just that for you. Thank you again for staying with us hope to see you soon..

Columbus, Indiana
Reviewed 1 week ago

The staff was here was wonderful! My mom injured herself (not hotel fault) and the staff was there to assist in any way possible. Food at wedding was excellent and breakfast buffet was yummy. However some things did need updating.

Review collected in partnership with DoubleTree by Hilton
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Thank 446kathyj
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you 446kathyj, for your review. Thank you so much for choosing us to host your special day. We enjoyed having your family here with us. We are also glad that your mom is ok. Thank you again and have a great marriage!!

Paragould, Arkansas
Reviewed 1 week ago via mobile

Who ever answered the phone when I inquired about booking a room just told me the rate and fell silent. I then had to ask ask if they had any rooms available and she told me just to come in a get a room they had plenty. Not a good first impression. Rooms need updating especially for the price we...

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Helpful?
Thank LReddick
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you LReddick for your review, I would first like to apologize for the customer service you received over the phone. Due know we strive to give great customer service every time because first impression is everything. Please allow us another opportunity to make your next stay better.

Columbus, Georgia
Reviewed 2 weeks ago

The staff at this location are wonderful and so very accommodating. The restaurant in the hotel is great as well. Rooms are clean and beds are comfortable. Ther is also a gym in the hotel for your use.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 732mavisb
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much 732mavisb, for your great review. We are pleased to know that we are doing a wonderful job. As always thank you for staying with us and we hope to see you again.

Trotwood, United States
Reviewed 2 weeks ago

Room not clean, dead bug, exercise room closed under construction no notice given, mildew smell, nasty spots on carpet, dust all over I wrote HI in dust and took pictures. Took picture of dead bug. This is NOT typical of Double Tree.

Review collected in partnership with DoubleTree by Hilton
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Thank S7047PCjackiec
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you S7047PCjakiec, for your review. We do apologize for all the inconveniences you had during your stay with us. Our management team are addressing the issues at hand. We do hope you allow us another opportunity to make your next stay better.

Reviewed 2 weeks ago via mobile

I came in around 10:45 on a thursday night & was given the best service as if it was the beginning of the shift i knew they closed at 11 but i had a late check in & my server Shanique gave me the best service ever! Also the food was served hot & fast, it couldve been because everyone...

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Helpful?
Thank Bonquisha2016
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you Bonquisha2016 for your review. We are honored to have her on our staff. It brings great joy to us, to let one of our team members know they gave someone the best service ever. Thank you again for choosing us and we hope to see you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a Georgia home on the road at DoubleTree by Hilton Hotel Columbus, where there is always a warm welcome and a fresh warm DoubleTree cookie on arrival. Just off I-185, this Columbus, GA hotel is eight miles from Fort Benning and 90 minutes from Hartsfield-Jackson Atlanta (ATL) International Airport. The "Fountain City" makes an elegant host for business and leisure travel. Play the fairways at over a dozen golf courses in the Columbus, GA area. Enjoy the comforts of home in a DoubleTree by Hilton Hotel Columbus guest room. Watch the 37-inch HDTV from the calm of your bed, or use complimentary internet access and remote printing to stay connected. Accessible rooms are thoughtfully designed to ensure comfort. Savor Georgia specialties and American cuisine at Houlihan's Restaurant, open for breakfast, lunch and dinner. Everything from Houlihan's kitchen is created from scratch and made to order. Let our friendly team help plan successful meetings and events in our Columbus hotel, with wedding venue and meeting space options to suit your needs. Choose from four meeting areas able to accommodate intimate meetings and grand celebrations alike, creating an unforgettable event in our Columbus, GA hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Columbus

Address: 5351 Sidney Simons Blvd, Columbus, GA 31904-9073
Region: United States > Georgia > Columbus
Price Range: €106 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Columbus 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Priceline so you can book your DoubleTree by Hilton Hotel Columbus reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Columbus
Four Points Columbus
Hotel Style:
#7 Romantic Hotel in Columbus
#7 Business Hotel in Columbus
#11 Family Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Columbus staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Columbus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 234! Unless the have fixed the HVAC :)”
 of 5 bubbles DougM123, 14 Jan 2017 | Read review
“Floors 4&5 are nicer the Hilton Honors members floors”
 of 5 bubbles t0mred11, 9 Sep 2016 | Read review
“Room door did not close properly - Had to slam the door to ensure we were locked in safely”
 of 5 bubbles 26tonis, 4 Sep 2016 | Read review
“Stay off the Hilton Honors floor our room had black mold all over the ceiling and bad beds.”
 of 5 bubbles 431wendys, 17 Aug 2016 | Read review
“ask to see the room before booking, the lobby might be nice but the rooms might be old”
  • bathroom filter
  • ants
 of 5 bubbles VC353, 30 Jun 2016 | Read review
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