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Where do I began! If you value character and professionalism stay away. This place seemed to be "Ghetto Managed" This post is in regards to my stay at the Fairfield Marriott from 7 to 10 June 2016. I had a incident that I tried to...More
3 Thank Godspeed6
Response from ManagerX1, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan RoadResponded 28 June 2016
Thank you for your most sincere review regarding your recent stay with us. Your candor is appreciated, and I am sorry for the issues you experienced during your stay. We apologize that we fell short in providing the accommodations and hospitality you had hoped for....More
Room was very clean and hotels looks remodeled. The staff went out of their way to help my mom who is handicap. Free breakfast and the price was inexpensive. Couldn't believe how spacious the room was. Totally exceeded my expectations. Even had a microwave and...More
Response from ManagerX1, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan RoadResponded 16 June 2016
Thank you for sharing your recent stay experience with family at the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. It is great to hear that you were very pleased with your stay, and specifically enjoyed your immaculate accommodation with all the thoughtful amenities and...More
I usually stay at a Hilton or Hyatt property, but a friend booked this hotel. The front desk staff, Darryl did not offer a welcome greeting. It was obvious he was agitated prior to my arrival with my 70 year old mom and 65 year...More
3 Thank Crystal W
Response from ManagerX1, Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan RoadResponded 15 June 2016
Thank you for taking the time to post your review. We truly value our guest's comments and opinions. I sincerely apologize that we let you down and inconvenienced you during your visit. I appreciate your feedback and want to let you know that...More
I am currently a GOLD member with Marriott, I have also stayed at this location on several occasions, each visit gets worst. When I stay in the airport area my preference is usually the Courtyard property which is right next door. The Courtyard is night...More
3 Thank Cedric S
Response from ManagerX1, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan RoadResponded 9 June 2016
Thank you for the opportunity of hosting your stay at our hotel. After reading your review, it was obvious that we fell short in providing the hospitality you deserved as a Marriott Gold Member. Please accept my personal apologies for the inconveniences that this caused...More
This airport hotel was ideal for a frustrated passenger stuck due to huge snowstorm in NYC. The room was very comfortable and the staff was capable and friendly The shuttle makes it easy to get to and from the airport. Great valueMore
Response from ManagerX1, General Manager at Fairfield Inn & Suites Atlanta Airport South/Sullivan RoadResponded 23 May 2016
We are sorry to hear of your unpleasant travel experience being stranded at the airport. However, we are glad we were able to accommodate you and that you enjoyed your stay. We appreciate your nice comments about your comfortable room, convenient shuttle service, and our...More
They have a shuttle that takes you to the airport. Runs twice an hour. I stayed there a couple of weeks ago and left my car at the hotel. I caught the shuttle from the airport back to the hotel when my plane flew back into... More
They have a shuttle that takes you to the airport. Runs twice an hour. I stayed there a couple of weeks ago and left my car at the hotel. I caught the shuttle from the airport back to the hotel when my plane flew back into Atlanta. Hope that helps!
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"away from ice machine it was loud and by elevator. we stayed in the middle of the hall on the 4th floor. it..."