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I overnight in Atlanta frequently for am flights out of the airport. Seems lately it is getting to painful to stay here. Biggest issue is the check in. There was only two folks checking in a line of 15 people and apparently the key card...More
Response from IHGService, Guest Relations Manager at Holiday Inn Atlanta Airport SouthResponded 4 weeks ago
Thank you for sharing your experience and glad to host a frequent guest like you. Your review is highly regarded and I'm sorry to learn this recent visit has fallen short of delivering a pleasant stay. The issues regarding the functionality of the...More
This was our 3-4th time we have stayed here. The staff is quick, efficient, and very friendly. We are always confident to be able to park our vehicle there and fly to our vacation destination. The shuttle drivers are truly the best. They dropped us...More
The hotel showed pretty well and the room was clean. Note that parking uses the hotel card to get in and out so you’ll want to check in first. The burger I had from the restaurant is great and was one of the more satisfying...More
Response from IHGService, Guest Relations Manager at Holiday Inn Atlanta Airport SouthResponded 28 February 2018
Thank you for taking the time to express your thoughts and concerns. Our goal is to ensure that each guest stay is an excellent one. I am glad to learn you found the rooms clean and our location convenient to your needs. On...More
Our excellent experience started with the shuttle driver who picked us up at the airport. He was very personable. Then Amanda at the front desk upgraded us to the Executive floor where our room was great. Plenty of outlets, quiet, comfortable.The attached restaurant had better...More
Call the hotel, explain your situation and ask them to note (in your reservation) that you will be arriving very early in the morning. Once you arrive at the hotel, they will, usually, let you check-in early, based upon room... More
Call the hotel, explain your situation and ask them to note (in your reservation) that you will be arriving very early in the morning. Once you arrive at the hotel, they will, usually, let you check-in early, based upon room availability. Oftentimes, even if they have "empty" rooms, those rooms, still, need to be cleaned. Checking you in "early" usually gets you a room around 11:00am or 12 noon. The only way to guaranty being able to check-in super early is to pay for the night before.
At the very least, you will be able to check-n your luggage and chill in the lounge and restaurant. Good luck!