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All reviewsgeneral storegift shopthe main lodgepost officenational parkindoor poolclose to bryce canyontwo sinksvisiting brycehotel restaurantshuttle busbeds were comfortablefridge and microwavecoffee makerroad triprodeolakeview
We took a family suite for 2 nights - 2 queens in one room and a king in another. Lots of space and well equipped with a fridge, microwave, table at which to eat, bathroom and separate vanity area. It’s just outside Bryce and a...More
Ruby's Inn makes a wonderful place to stay when visiting Bryce Canyon. The inn is excellent in all categories: cleanliness, location, staff, offerings, convenience, design, etc. We look forward to staying there on visits to Bryce. Bryce is arguably the most beautiful location in the...More
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1 Thank Charles S
Response from rubysinn_management, Manager at Best Western Plus Ruby's InnResponded 4 weeks ago
Thank you for your wonderful review Charles. We will spread your compliments to all of our staff members. They will be delighted to hear their hard work is paying off. Please tell your friends and family about us. Come visit us again soon. Thank you...More
Have stayed here twice in 2015 and 2018 as part of tour groups. Comfortable accommodation but not overly fancy. They have a great retail emporium and a number of restaurants on site. Very close to Bryce Canyon NP
We had pre booked but didn't get a room in the main hotel. Anyway, it had everything stated and most importantly it was close to the Canyon entrance. The food at the restaurant was okay. We never had the chance to use the pool but...More
If you have a family and request a rollaway bed then you are rolling a dice. They ignored my request, they confirmed I'd get one at Check in, they charged me, but after our sub standard meal at the restaurant no bed was there, no...More
Response from rubysinn_management, Manager at Best Western Plus Ruby's InnResponded yesterday
Thank you for your review. I apologize for your experience with our roll-away beds. Our hotel policy states that a roll-away bed is never guaranteed. I apologize for the miscommunication during your stay. I will address this with our staff members with a better way...More
Response from TheWayItWasThere | Reviewed this property |
If you are in doubt, it might be wise to phone them directly and ask for a confirmation number of your room reservation. Also request that they send you an email of that information. Take the hard copy with you when you... More
If you are in doubt, it might be wise to phone them directly and ask for a confirmation number of your room reservation. Also request that they send you an email of that information. Take the hard copy with you when you travel. (Also note the name of the person who gave you the verbal reservation number and thank her for it.)
Now, if you get there and there is a surprise, you are armed and ready to do battle.