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Holiday Inn Express & Suites Cartersville

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Traveller (13)
Room & Suite (16)
Dining (4)
Overview
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5628 Hwy 20, Cartersville, GA 30121 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
3 Star accommodation
Additional information
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Offers from Holiday Inn Express & Suites Cartersville
Special Offer:Annual Sale
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (48)
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Traveller rating
35
5
4
0
4
Traveller type
Time of year
LanguageEnglish
35
5
4
0
4
Show reviews that mention
All reviews great shower comfortable beds modern hotel u turn waffle house first floor the breakfast area parking lot staff was friendly stay there again great hotel brand hie interstate desk fixtures thermostat
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1 - 5 of 48 reviews
Hotel's Favourite
Reviewed 1 week ago via mobile

Nice modern hotel with a sleek design. Rooms had plenty of plugs and were large, clean and nice. HVAC was a thermostat and quiet. Food was great with nice biscuits and actual grilled sausage links which were browned and crispy. Too bad they ran out...More

Thank charleslambert392
Reviewed 2 weeks ago

Customer service at this hotel was the worst ever, the General Manager would not help me after problems with the front desk clerk. I had a bad experience checking in and even after paying, the GM would not call me back or email me. Just...More

1  Thank gr8flyer101
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites CartersvilleResponded 6 days ago

Hi gr8flyer101, Thank you for taking the time to share your thoughts and experience with our hotel. Being our valued visitor, you have a keen understanding of what real hospitality means. I am sorry you were disappointed with the level of customer service you received...More

Reviewed 5 weeks ago

Great customer service at the desk, clean room and good breakfast. They had bacon! Need I say more? Overall, everything was what I have come to expect at HIE. Will definitely stay here again when we come back this way...

Thank Marty L
Reviewed 27 June 2018

Nice hotel, workout room and new washers/dryers. However , arrived - both rooms set at 78 degrees and air off. No maid service first day. No maid service on my second room on the second day. No maid service on that same room on the...More

1  Thank Karen R
Response from laxmi35, General Manager at Holiday Inn Express & Suites CartersvilleResponded 29 June 2018

Thank you for taking the time to review our hotel. We apologize for the housekeeping issues you experienced and we can assure you this isn't the norm for our location. We hope you will reconsider staying with us again.

Reviewed 27 June 2018 via mobile

Made a last minute reservation while on the road. The hotel was clean and the staff was friendly even at midnight. The bed was so comfortable i ended up sleeping in. Would for sure stay again if im down this way.

Thank Irene A
Response from laxmi35, General Manager at Holiday Inn Express & Suites CartersvilleResponded 29 June 2018

Thank you for such a wonderful review of the Holiday Inn Express & Suites Cartersville, GA. We are so thrilled that you enjoyed your stay with us and we hope you will return soon!

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
US$100 - US$210 (Based on Average Rates for a Standard Room)
Location
United States > Georgia > Cartersville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
US$100 - US$210 (Based on Average Rates for a Standard Room)
Location
United States > Georgia > Cartersville
Photos
Traveller (13)
Room & Suite (16)
Dining (4)
Pool & Beach (2)
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Questions & Answers
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Room Tips
"Get a room on far side of I 75 call a day ahead to reserve room."
ataglance
4 Feb 2018
Read review
"I do not have anything negative to say about this Holiday Inn Express. "
jamiecJ4399AJ
16 May 2017
Read review
"Ask for a room with a quiet thermostat (good luck)."
303evana
24 Apr 2017
Read review
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