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Holiday Inn Express Braselton

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Holiday Inn Express Braselton
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207 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Illinois City, Illinois
Reviewed 24 August 2016

I felt very uncomfortable here. I travel quite a bit, and I've never seen a hotel so busy late at night. The sheets were worn out, and the breakfast area was small. The picture of the outside of the hotel made me think it would be really nice on the inside, but it's not. I would describe it as having...

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Helpful?
1Thank hotelsnob90
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear hotelsnob90, Thank you for staying with us and for sharing your experience. I regret to hear that you did not fully enjoy your stay due to the condition of the hotel and the noise challenges. I have taken note of your comments and shared them with our department for review to make necessary actions that addresses these concerns. We...

Warner Robins
Reviewed 23 August 2016

Spent the night at Holiday Inn Express and it was a very enjoyable experience starting with check-In to check-out. Staff was very professional and . room was clean and comfortable, and by far the best shower experience I have had this year in my many travels. Breakfast had a great variety and the food was fresh and plentiful. Being close...

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Thank J5747XZpaulh
Dallas
Reviewed 20 August 2016

Though small, the room was very well appointed and tastefully decorated. Housekeeping was top notch. But what really stood out was the gentleman with a drink and snack cart that went to each occupied room offering complimentary refreshments. It was a nice touch rarely seen anymore, even in some of the finest hotels.

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Thank Richard C
Reviewed 26 June 2016

Just returned from a visit to Braselton. Mostly for a getaway. I chose this hotel due to it's proximity to Chateau Elan, across the street. Overall the stay was uneventful. Staff was friendly. Although the room was small it was clean. Like others have said the shower curtain needs to be longer. The internet is very slow so much so...

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Thank Vera T
Alabama
Reviewed 25 June 2016 via mobile

Stayed here few weeks ago for ball tournament. Need bigger shower curtains - wasn't long enough or wide enough. Caused major water issues. Good things - staff mostly nice except one poor girl at desk at night who said I couldn't get more towels bc they needed to go in dryer and she didn't know how to operate it (needed...

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Thank ALcleo
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear ALcleo, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for falling short of your expectations particularly with the shower curtains. We have taken note of your valuable comments and will use these to monitor...

Trussville, Alabama
Reviewed 4 June 2016 via mobile

I will try another hotel the next time I am in the area. The room appeared to be small. The shower curtain rod was broken and water trickled heavily onto the floor. Ventilation in the bathroom was also poor. After my family showered, the entire room became humid and all mirrors were foggy. Pool is tiny. There is a decent...

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Thank cbrown9802
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear cbrown9802, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our bathroom condition. We also regret your...

Atlanta, Georgia
Reviewed 6 May 2016

I stayed at the Holiday Inn Express in Braselton on May 4, for one night. The hotel room was clean, the bed and pillows were comfortable, the bathroom was good-sized, with nice toiletries, and the HVAC worked well. The room was quiet as well, and the outside grounds are very well maintained. The breakfast options were typical in kind of...

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Thank salsaviajeraATL
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear salsaviajeraATL, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you found our hotel to be clean and our beds and pillows to...

Grand Rivers, Kentucky
Reviewed 4 May 2016

Have no complaints for my stay at this Holiday Inn Express, Liked the smaller version of the usual locations. Nice room and clean. Friendly and efficient staff Very good free hot breakfast in a pristine setting .

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Thank Ronald C
Shalimar, Florida
Reviewed 30 April 2016

We were in the midst of a multi leg road trip with our 2 dogs. I had booked this hotel for just one night after reading the reviews. The super friendly staff really are the stars of this hotel. We had a very good "dog friendly" room on the ground floor and near an exit which was hugely convenient. The...

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Thank Bethany B
Wooster, Ohio
Reviewed 25 April 2016

For me the location was key and this hotel was perfect. I cannot say enough good things about the staff. From the front desk, to the housekeeping, to the breakfast workers. They were all friendly, compassionate, caring, helpful, and pleasant. My room was kept clean each day. The bed and pillows were very comfortable. A very wide choice of foods...

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Helpful?
Thank SBReardon
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear SBReardon, Thank you for your feedback regarding your stay at Holiday Inn Express Braselton, GA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Chateau Elan Lodge is located across from the main gates of Chateau Elan Winery and Resort in Braselton, GA. Whether you are racing at Road Atlanta, attending an event at Chateau Elan's Equestrian Center, shopping at the Mall of Georgia or just relaxing at the Chateau Elan resort facilities; we are here to make your stay enjoyable. The Chateau Elan Golf Club and Spa are available to the public and we have some great package deals to offer. The hotel is in the foothills of north Georgia mountains, just 55 miles north from Atlanta's Jackson-Hartsfield International Airport, off I-85 North at Exit 126. Effective January 01, 2008 - Holiday Inn Express Chateau Elan is an all non-smoking facility. ... more   less 

Additional Information about Holiday Inn Express Braselton

Address: 2069 Highway 211 NW, Braselton, GA 30517-3401 (Formerly Days Inn Braselton)
Region: United States > Georgia > Braselton
Price Range: €109 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Braselton 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Chateau Elan Hotel Braselton
Holiday Inn Braselton
Braselton Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Braselton staff and other travellers.
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Questions? Get answers from Holiday Inn Express Braselton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the second floor are non-pet rooms”
 of 5 bubbles KarenVF, 20 Mar 2017 | Read review
“Great sleep”
 of 5 bubbles Ranger53, 16 Jan 2017 | Read review
“Ask to be away from the lobby.”
 of 5 bubbles wccaz, 17 Oct 2016 | Read review
“Best shower in the country.”
 of 5 bubbles J5747XZpaulh, 23 Aug 2016 | Read review
“Avoid rooms on street side due noise”
 of 5 bubbles 812verat, 26 Jun 2016 | Read review
5 of 5