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Holiday Inn Resort Batam

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Holiday Inn Resort Batam
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740 Reviews from our TripAdvisor Community

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Showing 690: English reviews
Singapore
Reviewed 10 January 2017

Platinum Elite. Trip was a 3D2N weekend getaway. It just wasnt worth the price, wasnt even close to any IHG Holiday Inn I ever stayed in, except maybe Holiday Inn Macao. I'll say the positive first. Staff Service - this was absolutely brilliant. From the driver to the reception staff to the Panda Club. Nothing less than brilliant, you got...

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Helpful?
Thank ShahrilHarman
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Mr. Shahril, Thank you for taking the time to write us a review and also for your continued support to our hotel and for being an IHG Rewards Club Platinum Elite member. It is a pleasure to have you with us. We also take note on your comment about IHG Hotline and our room facilities, in an attempt to...

Reviewed 9 January 2017

Holiday inn . It is one the best hotel in Batam. Good service and management. No beach but has a good size pool and the hotel has a pleasant environment and breakfast.. Has a massage and spa room and can ride a bike. No many activitities around the hotel but they have shutle bus once for Batam centre and the...

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Helpful?
Thank Isabete N
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again in the near future. Best regards,

Singapore, Singapore
Reviewed 3 January 2017

This is not my first time at Holiday Inn Batam but I'm still very much impressed by the service standards of the staff across the board - Pickup service, Check-in, Housekeeping, Room Service, F&B staff were all fuss-free and delivered efficiently. I was in a 2 bedroom suite which is well-spaced and had everything we needed. The bed was really...

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Helpful?
Thank sauditan
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Ms. Saudi Tan, Thank you for sharing your thoughts regarding your recent stay. We are so pleased to hear you enjoyed your stay. Hope to see you again in the near future! Regards,

Reviewed 3 January 2017

This is not the first time I've visited Holiday Inn and to take advantage of the Christmas long weekend, my family decided to goto this resort for a short getaway. Firstly the reservation is painless, IHG portal makes booking very simple. Only issue is that we've booked the package with ferry but there's a lack of good timing. Anyway, small...

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Helpful?
Thank maqius
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest. Thank you for taking the time to write us a review. We appreciate your feedback as it helps us highlight areas of improvement and provide a better experience for all guests. We have taken your feedback into consideration and will inform the relevant teams for their action. We do hope to welcome you back again to experience...

Johor Bahru, Malaysia
Reviewed 3 January 2017

This is my 5th time back at Holiday Inn Batam, and I'm still very very pleased at their service. Our main aim was the Tea Tree Spa, and everything about it was perfect. Since we went over the long new year weekend, it was very crowded so we stayed in our room most of the time - it was a...

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Helpful?
Thank chuaaa
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you for sharing your thoughts regarding your recent stay. We are so pleased to hear you enjoyed your stay with us. Please come see us again soon. Regards,

Reviewed 2 January 2017 via mobile

Staying in Holiday Inn batam is great, staff are all accommodating and nice. Service and amenities great. Room is ok but ther is some lights not working especially on terrace side. All in all great thank you Holiday Inn batam we enjoy our stay.

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Helpful?
Thank Nonoosea
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you so much for the kind comments. We are glad to hear that you enjoyed our spacious rooms and service. Thanks again for letting us know that we did a good job for you overall, but also where we can improve. We will look forward to seeing you again the next time your travels bring you...

Reviewed 2 January 2017 via mobile

I stayed at the hotel between 27 Dec 16 to 29 Dec 16 and i must say that it was a memorable experience not just for me and my wife and kids but also my friend, his wife and kids too!! I must say that the level of service was great and consistent and also hotel was well maintained despite...

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Helpful?
Thank Amarjit R
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Amarjit R, Thank you for taking the time to write us a review, glad that you had an excellent stay. Thank you for complimenting our team and our hotel in general. We look forward to welcoming you to our hotel again in the near future. Regards,

Singapore
Reviewed 1 January 2017

The place is quite old, but despite that the place is clean. Not many activities to do though here. I spent my new year there attended the New Year dinner (Rp. 580.000/pax) and they have the New Year Party (Rp. 150.000/pax cover charge). Food was okay nothing special about it.

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Helpful?
Thank Kutemo
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you for sharing your thoughts regarding your recent stay. We are so pleased to hear you enjoyed your stay with us. Please come see us again soon. Regards,

Reviewed 30 December 2016

The Hotel is located in a good place in Batam, staff is friendly and helpful. The entire complex needs renovation thought, the Rooms are simple, almost spartanic. The pool is good and clean and the food served is nice and fresh.

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Helpful?
Thank Marco Manuel B
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Mr. Marco, Thank you for your feedback. We understand and apologize for the inconvenience during you stay. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely,

Singapore
Reviewed 30 December 2016 via mobile

Dear Mr Kung, I have been with IHG for a Long time, especially for IHG Batam. My last trip using Ihg New York and Washington, Capitol Hill yield the same expectation of IHg, happy employee, happy customers. We laughed with the staffs, they help us made our trip as smooth as possible. I started with Ihg batam , 9 years...

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Helpful?
Thank Wendy H
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Ms. Wendy, We appreciate your loyalty as an Platinum Elite IHG® Rewards Club member. Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront city and Sekupang ferry terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the resort's multi-functional meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 

Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Riau Islands Province 29422, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Waterfront City
Price Range: €42 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Hotels.com and Travelocity so you can book your Holiday Inn Resort Batam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Batam staff and other travellers.
23 questions
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Questions? Get answers from Holiday Inn Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Read my review”
  • Bent ... hanging
  • Yes, 3 star equivalent or less
  • It will drop soon, beware of the shower head and where it drops. This is the best room I was tol
  • Nothing in the fridge, quite typical of Batam hotels i think
  • Falling Apart
  • No Shower Gel .... Call and ask if you want. Basic basic basic
 of 5 bubbles ShahrilHarman, 10 Jan 2017 | Read review
“Quiet Place, Near the sea, far from town”
 of 5 bubbles Kutemo, 31 Dec 2016 | Read review
“views over the pool area”
 of 5 bubbles mark622016, 30 Dec 2016 | Read review
“High Floor, Away from the lifts gives you a better view of the surrounding property”
 of 5 bubbles ErMaia24, 27 Dec 2016 | Read review
“Pool View is better Choice”
 of 5 bubbles rajkumar722016, 26 Dec 2016 | Read review
5 of 5