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Winter Haven Gardens Inn & Banquet Center

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1150 3rd St SW, Winter Haven, FL 33880-3909
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About

#5 of 20 hotels in Winter Haven
Location
Cleanliness
Service
Value
The Winter Haven Gardens Inn & Banquet Center is a hotel located in Central Florida Polk County, between Orlando and Tampa. The Winter Haven Gardens Inn & Banquet Center is the leading accommodation choice for cost conscious visitors to Central Florida and all its attractions such as LEGOLAND(R), Disney World, Sea World, Epcot Center and the Magic Kingdom. Free WiFi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Vending machine
Conference facilities
Banquet room
BBQ facilities
Non-smoking hotel
Parking
Wifi
Outdoor pool
Fence around pool
Meeting rooms
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
409Reviews4Q+A86Room tips

Reviews
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Edith Ferraro wrote a review Oct 2022
2 contributions1 helpful vote
Live in mobile home had to evacuate hurricane Ian. Worst place ever!!! Stay in your car not there!!! Nasty Nasty Will never stay there again. It was a state of emergency I had no choice every place was booked. The sign said Pets Welcome I had my cat they said no cats!!! I had to bring my cat home to stay in an unsafe mobile home!!! They were letting people bring big-- dogs there but wouldn't let me have my cat! I was very upset! I am a senior and I was trying to get to a safe place during a hurricane!! Shame on you people there!! Never ever stay at another Roadway! Terrible!!
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Bryant F wrote a review Sep 2022
1 contribution1 helpful vote
I'd give negative stars if I could. We didn't even stay the night. As soon as we got into our rooms, the roaches scattered. Roaches in the bed, roaches in the tub, roaches coming out of cracks in the shower, roaches everywhere. We zipped our bags right back up and left. The place was apocalyptic. There was also black mold in the bathroom. Literally every door showed signs of forced entry. Even the door between our adjoining rooms looked like it had been busted through and patched back together. The health department needs to shut this place down. Still fighting to get a refund!
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Robert H wrote a review Apr 2022
1 contribution
My husband and I were UNLUCKY enough to have lived at the Winter Haven Gardens for 3 months. The staff there are ignorant and DO NOT KNOW HOW TO TREAT A GUEST. We were very disappointed in the front desk employees down to the maid service. The management (if you can call them that) have a long way to go and more to learn just to bring them up to be polite and helpful. If any of the management there worked for me, well let's just say they would never work for me. But your management is only as good as the owner and his willingness to pay for good help. Your management should set the pace and the atmosphere of the hotel. The management, especially the head of the maid service and dining room, is the worst of all of them. She gets into everyone's business, even the guests. They never had.any clean towels or clean linen. I ended up buying my own. The washers and dryers there are filthy and leak water. Most of the washers take your $2.50, and the machine never turns on. It was hit or miss with the dryers too. And don't think you're going to get a quarterback when you lose it, because the front office will tell that the sign says that you wash at your own risk. I thought that sign meant that if your laundry was stolen, they were not going to be responsible. But I guess that's a sign with many meanings!! The room was nice and I kept it clean. I did a much better job than the maids did. But if I were getting paid the money that they are getting paid to do that job and work for nasty people, then I would not care about the job that I did either. There are too many dogs there. The room had a wet dog smell about it when we first got there. And our No Smoking Room smelled like they hadn't taken the curtains down to wash since the day they were hung. The bedspread smelled like smoke too. There was trash in the breezeway and on the weekends, the team would pile up outside of the overstuffed trash cans all around the property. The management Do Not Know was ice was. You can not get a piece of ice anywhere in that hotel. They have several ice machines in the breezeways, but not one of them works, kind of like the washing machines there. This is a terrible place to go and stay. Their prices are high and the quality thereof everything is low. If you want to go to a decent hotel, then go next door to the Howard Johnsons Hotel. At least they are still run by Americans......
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nadia Alarakhia, Other at Winter Haven Gardens Inn & Banquet Center
Responded 26 Apr 2022
We appreciate your feedback and impressions from your stay. Our staff strives to provide excellent and welcoming service to all our guests. We are sorry that our staff was not helpful in regards to your needs, and we will work with them to find ways we can assist all of our guests. We will ask our maintenance staff to look at the ice machines to ensure they are functioning and to work on any broken washing machines. We will always be receptive to the requests made by our guests so that we can provide them with an excellent stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anah S wrote a review Mar 2022
1 contribution
Me and my significant other stayed for a little over a week here and it’s a nice place. The lady Jennifer at the front desk is so sweet and helpful, absolutely love her. They have free breakfast & dinner everyday with your stay. The rooms are nice and clean. :) it’s super close to so many restaurants. I definitely will be back!
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nadia Alarakhia, Other at Winter Haven Gardens Inn & Banquet Center
Responded 19 Mar 2022
Thank you for your review. We are delighted you enjoyed your stay and that our staff was welcoming and helpful. I will relay your comments to our staff, who I am sure will feel encouraged. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Francine M wrote a review Mar 2022
1 contribution
This hotel needs to be condemned by the health unit. The pictures must be quite old as the place is not as nice as they show. The extended stay caters to an unsavoury group of people. The police had to "visit" twice to deal with a few of them. The room we stayed in had a funky smell. The bathroom had more black mold than paint and the front desk guarded toilet paper like gold. Don't bother with the breakfast - not worth getting up for. The walls are paper thin - you can hear your neighbour blowing their nose. Do yourself a favour and drive a little further if you have to and avoid staying here, it's not worth saving a bit of money or time!
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Date of stay: March 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nadia Alarakhia, Other at Winter Haven Gardens Inn & Banquet Center
Responded 13 Mar 2022
We apologize that you did not have a good experience during your stay. We will ask our housekeeping staff to address the odor problem and remove the mold. We will ask our cooking staff to make improvements to the breakfast, and we will work to address the soundproofing issue. We do hope you will grant us another opportunity to serve you better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beth T wrote a review Mar 2022
Melrose, United States18 contributions1 helpful vote
The photos of this property are nicer than what it is like. The lobby is very nice but the rooms are not. The bathroom was in complete disrepair the vanity was coming off the wall as well as the bath shower faucet.. The desk clerk was just as nice as could be but when you see a parking lot that has a fence around it that should be the first clue. I think the transient population may stay here for extended stays. I would not recommend this property.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nadia Alarakhia, Other at Winter Haven Gardens Inn & Banquet Center
Responded 3 Mar 2022
Thank you, Beth, for your review. We apologize that your experience was disappointing. We will have maintenance staff look at the issues you mentioned from your bathroom, and make repairs. We are pleased, however, to hear that our staff was helpful and welcoming. We hope you will grant us another opportunity to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nomad530012 wrote a review Dec 2021
1 contribution2 helpful votes
The rooms are decently sized, but are all smelling of a foul odor which i can only assume is mold from the AC. Asking for help is like seeing god. This Place doesnt care about anything but the money you give them. They will charge you $11 for a roll of toilet paper. I would look around more and stay away from this place. The free dinners.....are just an early visit to the toilet in the morning as the food is always super old. The cook smokes and makes youre food right after without washing their hands....Its Disgusting.
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes1 Repost
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Response from Nadia Alarakhia, Other at Winter Haven Gardens Inn & Banquet Center
Responded 16 Dec 2021
I'm saddened to hear that your experience was sub-par. Our staff tries to make sure that every experience is excellent, and I am sorry that was not the case for you. I will ask that our maintenance staff look at the a/c vents to ensure there is no mold starting to grow. I will also ask that our housekeeping staff ensure that every room is stocked with toilet paper. I hope that you will give us another opportunity to provide you with a superior stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christian G wrote a review Nov 2021
1 contribution
CeCe was very kind. Immediately greeted me as I walked inside which was very appreciative! She has excellent hospitality and she definitely made me feel welcomed!! I definitely recommend this hotel!! Thank you CeCe, YOUR GREAT!!
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nadia Alarakhia, Other at Winter Haven Gardens Inn & Banquet Center
Responded 20 Nov 2021
Thank you for your review. We are delighted you enjoyed your stay and so pleased CeCe was so helpful and welcoming. We hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CRo_1 wrote a review Nov 2021
Tallahassee, Florida3 contributions2 helpful votes
From the folks at the front desk (esp. "Tammy" and "Jennifer" ) to the great kitchen manager (good food!)... To the maintenance guy that helped us with our TV remote... They were all very friendly and very welcoming and accommodating... And made us feel at home. Beautiful landscaping, and convenient to downtown Winter Haven. We can recommend this place very highly... esp. for those who aren't too fussy...
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Date of stay: November 2021
Rooms
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Room Tip: Let the desk know your priorities at check-in (quiet?, view?, non-smoke?, etc., ) and they will...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nadia Alarakhia, Other at Winter Haven Gardens Inn & Banquet Center
Responded 18 Nov 2021
Thank you for your review. We are delighted that you enjoyed your stay and that our staff was so welcoming and helpful. I will absolutely relay these comments to our staff, and I'm certain they will feel encouraged. We hope to see you again soon at Winter Haven Gardens Inn.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather W wrote a review Nov 2021
1 contribution1 helpful vote
Amanda treated us very well really a ggod person to have working for y'all thank u I wipl tell all my friend about this place free breakfast an dinner itbwqs truly a amazing trip I would so it all over again
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Nadia Alarakhia, Other at Winter Haven Gardens Inn & Banquet Center
Responded 18 Nov 2021
Thank you for your review. We are delighted that you enjoyed your stay and that Amanda was so helpful and friendly. We hope to see you again soon at Winter Haven Gardens Inn.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$101 - US$112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days hotel winter haven, winter haven clarion, clarion winter haven
FORMERLY KNOWN AS
Days Inn
LOCATION
United StatesFloridaCentral FloridaWinter Haven
NUMBER OF ROOMS
120
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WINTER HAVEN GARDENS INN & BANQUET CENTER - UPDATED 2022 Hotel Reviews & Price Comparison (FL) - Tripadvisor

Frequently Asked Questions about Winter Haven Gardens Inn & Banquet Center
Which popular attractions are close to Winter Haven Gardens Inn & Banquet Center?
Nearby attractions include Theatre Winter Haven (1.0 km), Briscoe's Ride Center Inc. (0.9 km), and Old Man Frank's (1.1 km).
What are some of the property amenities at Winter Haven Gardens Inn & Banquet Center?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Winter Haven Gardens Inn & Banquet Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Winter Haven Gardens Inn & Banquet Center?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Winter Haven Gardens Inn & Banquet Center?
Yes, free parking is available to guests.
What are some restaurants close to Winter Haven Gardens Inn & Banquet Center?
Conveniently located restaurants include Andy's Driven In Restaurant and Igloo, Nutwood, and Egg Haven.
Are there opportunities to exercise at Winter Haven Gardens Inn & Banquet Center?
Yes, guests have access to a pool during their stay.
Does Winter Haven Gardens Inn & Banquet Center offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Winter Haven Gardens Inn & Banquet Center?
Many travellers enjoy visiting The Garden Ballroom (1.7 km).
Is Winter Haven Gardens Inn & Banquet Center accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.