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Bonaventure Resort & Spa

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Bonaventure Resort & Spa
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1,165 Reviews from our TripAdvisor Community

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Showing 1,049: English reviews
Winston Salem, North Carolina
Reviewed 1 week ago

Upon checking into the resort, the first thing I noticed was that there was a dead bug smack in the middle of my bed. No big deal, it's south Florida. I asked housekeeping to change the bedding, and due to a language barrier (I can't speak Spanish, they didn't speak English), fresh sheets were placed on the chair in the...

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Helpful?
Thank chollifi
Iowa City, Iowa
Reviewed 1 week ago

Dated rooms with soiled carpet. Lots of construction going on behind the resort which is the view from a number of the rooms. Need a car. On the positive side, convention area was nice and staff wasexcellent and accommodating. Spa services were excellent.

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Helpful?
Thank MapleMaid04
Oslo, Norway
Reviewed 2 weeks ago via mobile

Difficult to rate since I have mixed feelings about this place. We got a good deal through Hotwire and went with an open mind. Unfortunately our room was a connecting room with no refrigerator, no balcony and a lot of threes blocking light and view. Since we booked and prepaid through Hotwire I didn't feel like we could complain. The...

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Thank KarlXII
Philadelphia, Pennsylvania
Reviewed 2 weeks ago via mobile

I stayed overnight at this hotel. They have about nine different buildings, I stayed in building 4 room 308. the room was nice and big with a bathtub and a standing shower and bidet. The AC is manually controlled and the room was nice and cool. The room also has a desk which was nice but no fridge. The bed...

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Thank d_j2704
Royston B, General Manager at Bonaventure Resort & Spa, responded to this review

We appreciate you taking the time to share your experience with us. It looks like you were able to explore our vast property and find all the restaurants and amenities we have to offer including the wonderful Koi Pond, the Alaya Spa, the 24-hour fitness center, the pool and all the restaurant outlets. I will work with my team to...

Reviewed 2 weeks ago via mobile

Spent six days here attending a three day conference and also enjoying being out of Ohio during February. For the conference portion, everything was very nice. Resort staff were very kind and attentive. Meals for our group of approx 200 were also done well. Two sit-down lunches (1 chicken, 1 salmon) and a patio cocktail hour. We were glad we...

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Helpful?
Thank MountainLaurels
Royston B, General Manager at Bonaventure Resort & Spa, responded to this review

Thank you for sharing your positive feedback regarding your stay with us - so glad you enjoyed the area including Fort Lauderdale Beach and the Everglades as well as the spacious accommodations. We are currently working on renovations in the near future. Please come back and visit us again soon. Sincerely, Royston Brady

Reviewed 2 weeks ago via mobile

I was here for a conference. The rooms were dimly lit (hard on the eyes) and very cold. I was stepping outside frequently to warm up even with a sweater on. Internet was not consistent - not good for a conference. However the food was always good and the staff was friendly and attentive. The room was a little outdated...

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Helpful?
Thank Cheri M
Royston B, General Manager at Bonaventure Resort & Spa, responded to this review

Thank you for taking the time to write a review. I regret to hear your recent stay did not meet your expectations with respect to the internet and the smell. We take pride in offering our guests an exceptional experience from the moment they arrive. In the future please let us know about any issues you encounter while you're staying...

Harrisburg, Pennsylvania
Reviewed 2 weeks ago via mobile

I was here for a conference. The conference facility is nice but the hotel rooms are old. The musty smell is so overwhelming that nothing else really mattered. The bed sheets are really harsh and uncomfortable. The walls are paper thin. All the rooms have outdoor access. The only positive is the bathroom is updated and very clean. Don't get...

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Helpful?
Thank jjcnpa
Royston B, General Manager at Bonaventure Resort & Spa, responded to this review

Thank you for your review of our resort. We are very sorry that we fell short of your expectations. We appreciate your feedback and will share your comments with our rooms staff so that we can better meet the expectations of all our guests. We hope you would consider staying with us in the future to give us a fresh...

Amsterdam, The Netherlands
Reviewed 2 weeks ago via mobile

Stayed for 3 nights. A big convention took over most of the staff's attention and they ran out of things at the restaurant and pool bar because of this. Plus the main pool area was taken over for 2 days by the convention. It was off limits for the other hotel guests! We were in a building very far from...

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Helpful?
Thank Nicohammerman
Royston B, General Manager at Bonaventure Resort & Spa, responded to this review

Thank you very much for taking the time to share your comments regarding your stay with us. We take all feedback seriously and regret that we did not meet or exceed your expectations with our amenities and the services you received. Please be assured that these will be looked into so our team can take actions to improve our performance....

Reviewed 2 weeks ago

At first I thought this was a"time share" turned into a resort but it is not it is just an older resort in need of some remodeling. And the first thing they should do is invest in wall insulation!! Literally could hear every word from the next room!! We were there for my husbands work and the group consensus was...

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Helpful?
Thank Deb J
Royston B, General Manager at Bonaventure Resort & Spa, responded to this review

Thank you so much for taking a few moments to provide us with your feedback regarding your recent stay with us. We would love a chance to turn this experience around and hope that we can in the future. I will be working with all the departments involved to take care of these issues. Thanks again for staying with us...

Reviewed 3 weeks ago via mobile

Chose this hotel because it was close to family. Grounds were beautiful. Our room had stains in the rug and daylight showing thru the door frame. Surprised that as exclusive as this hotel was that they didn't have complimentary coffee in the lobby.

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Thank EarleneBrad
Royston B, General Manager at Bonaventure Resort & Spa, responded to this review

Thank you so much for taking a few moments to provide us with your feedback regarding your recent stay with us. We especially enjoyed hearing about your kind remarks regarding our grounds and convenient location. We are sorry, however, that we failed to meet your expectations from a room standpoint and we will take the necessary measures to improve in...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Home to Ft. Lauderdale’s largest spa and surrounded by championship golf and world-class shopping, the AAA Four-Diamond Bonaventure Resort & Spa provides endless opportunities for relaxation, recreation, and pure enjoyment. This renowned south Florida resort features spacious estate-style guestrooms and suites, four sun-drenched pools, 24-hr fitness center, lush gardens, and multiple dining options, including the locally acclaimed Ireland’s Steakhouse. Conveniently located to Ft. Lauderdale International Airport and just minutes from Sawgrass Mills Outlet Mall, the BB&T Center home to NHL, converts and special events, and Everglades Eco-adventures. Bonaventure features over 80,000 sq ft of newly renovated conference center space which showcases superior indoor, and vast outdoor, options for business and social engagements. Innovative food and beverage offerings complete the unexpected service all in an effort to provide the absolute best experience during your stay. ... more   less 

Additional Information about Bonaventure Resort & Spa

Address: 250 Racquet Club Road, Weston, FL 33326 (Formerly Hyatt Regency Bonaventure Conference Center and Spa)
Region: United States > Florida > Broward County > Weston
Price Range: €113 - €318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bonaventure Resort & Spa 4*
Number of rooms: 501
Reservation Options:
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Also Known As:
Hyatt Regency Weston
Hyatt Weston
Hyatt Spa Weston
Bonaventure Resort Weston
Hyatt Regency Bonaventure Conference Center And Spa
Bonaventure Spa Weston Florida
Hyatt Regency Bonaventure Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Bonaventure Resort & Spa staff and other travellers.
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Questions? Get answers from Bonaventure Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay at the first floor, very loud”
 of 5 bubbles 399michaelv, 18 Feb 2017 | Read review
“I was not enthused with my room the internet connection was VERY POOR! ”
 of 5 bubbles kimural2017, 15 Feb 2017 | Read review
“all rooms are equal”
 of 5 bubbles redrockets442, 16 Jan 2017 | Read review
“few blocks have canal side views”
 of 5 bubbles dkgupta49, 10 Jan 2017 | Read review
“The resort appears to be fairly equally designed with no bad buildings for noise, etc.”
 of 5 bubbles HowardG492, 8 Jan 2017 | Read review
5 of 5