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West Palm Beach Marriott

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647 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Reviewed 8 July 2014 via mobile

Hotel staff makes you feel welcome. Always friendly with greetings. The Bistro also serves good food. Hotel is conveniently located to fine eating establishments and downtown area. I will stay here again if visiting the area. Marriott is always consistent with service levels and ease to deal with for using points.

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Helpful?
Thank Jim M
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear Jim M, Thank you for your feedback and loyalty to Marriott. I'm delighted to know our staff was friendly and welcoming. (would you expect any less from a Marriott) We look forward to hosting your return.

Sarasota, Florida
Reviewed 6 July 2014

We had such a wonderful stay over Memorial weekend that we returned for a 3-night stay over July 4! Once again we had a memorable, relaxing, and fun stay. The hotel is very clean, the food is scrumptious, and the bonus Indian wedding of 700 was a wonder to observe but in no way hampered our visit. We used the...

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Helpful?
1Thank Marcia H
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear Marcia H, Thank you for once again choosing us as your return destination. We're delighted to have, now, a repeat customer as this is the foundation for all establishments. We cannot wait to host your return to the Palm Beach area.

Bay City, Michigan
Reviewed 6 July 2014 via mobile

This place was one of the cleanest place's I've ever stayed at!! Staff was awesome!! Helpful!! Thanks for the great stay. If I'm in town a again I'm staying here. Had a x2 fire pit plenty of seating outside . Felt very safe here . Also don't forget they have shuttle van for downtown area! And wii in the lobby...

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Helpful?
Thank April G
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear April G, Thank you for your kind words. Your feedback is precious to us as we take great pride in providing excellent customer service. We look forward to hosting your return.

Neptune Beach, Florida
Reviewed 6 July 2014

This place is totally gross, DIRTY! service was awful, guests were sketchy, too scared to stay. Walked in the lobby, the guy at the front desk was a complete AH. Looked around at the dated lobby, gross, turned around and walked out. Not what I am used to in a Marriott, maybe Motel 6. NOTHING like the pics. Right off...

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Helpful?
1Thank LeighM760
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear LeighM760, Thank you for your feedback and we apologize for your experience. We will use this as a training opportunity for our staff members. We would like another opportunity if your plans bring you back to the Palm Beach area.

Reviewed 4 July 2014

Blown away by the friendliness of the staff here. This was my first visit to West Palm Beach and I could not be more pleased. Room was extremely clean and well-maintained. Saltwater pool was very nice and relaxing. Great entertainment poolside. I will definitely stay at this Marriott again when I go back for another visit.

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Helpful?
Thank Glenna S
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear Glenna S, We are ecstatic to know your first time with us will not be your last! Thank you for your valuable feedback and we look forward to hosting you upon your return.

Taunton, Somerset
Reviewed 1 July 2014

My partner and I have just returned from a 2 1/2 week holiday in Florida having travelled up from Miami to West Palm to Coco Beach and ending in Orlando. We stayed in West Palm for three nights at this hotel and by far it was our favourite place we stayed during the whole trip. Not only the hotel but...

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Helpful?
4Thank Tanya W
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear Tanya W, I'm delighted you enjoyed all our property (and Palm Beach) has to offer. To hear, in detail, how lovely a guest experience has been is what we strive to accomplish. Thank you for staying with us and please allow us to host you whenever you return to West Palm Beach.

Durham, North Carolina
Reviewed 29 June 2014

I was very pleased with the welcoming staff; from checkin to the concierge. It is clear this is a Marriott corporate property - meaning it is not a franchise. The extra touches and the smiling staff members reflect how they are being treated, and therefore reflect how you will be treated. Staying in June, the rates are off-season pricing so...

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Helpful?
2Thank 150hotelnightsayear
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear 150hotelnightsayear, Our sincerest gratitude is owed to you for such kind words of our staff members. Rest assured, we will celebrate this accomplishment by recognizing the staff as a whole. Your experience is a testament on how the "little things" mean so much to a customer. Thank you for taking your valuable time to provide feedback and we hope...

Atlanta, GA
Reviewed 29 June 2014

In for just one night but a very good experience. Staff was very pleasant and accommodating. Excellent shuttle service to City Place. Highly recommend for a medium price. We paid an extra $10 each for breakfast and was well worth it. Made to order omelette with all the choices of ingredients.

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Helpful?
1Thank MikeAtlanta_GA
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear MikeAtlanta_GA, One night is not nearly enough for you to enjoy Palm Beach however, we're delighted your one night stay was pleasant. Our buffet gurus Rudy and Fransisco are fabulous in making omelets and take great pride in their work, You just have to spend some more time with us to truly take advantage of what Palm Beach has...

Miramar, Florida
Reviewed 28 June 2014

The three of us, all locals, needed a place to stay close to City Place for a girls night out and that wouldn't break the bank (under $150/nt) and this hotel fit the bill and didn't disappoint! I made my requests of early check in and extra towels days in advance, and upon check in at 1pm, they had a...

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Helpful?
Thank kjones9854
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear kjones9854, A nice night or two with your girlfriends is always wonderful and we are grateful you chose us as your destination to do so. Whenever you (or your friends) return, you willl be welcomed with open arms. Thank you for your feedback.

St. Pete Beach, Florida
Reviewed 27 June 2014

This was a very nice hotel. Our room was very nice & the bed was super comfortable (actually one of the best beds I've ever slept on - anywhere!). The hotel grounds and common areas were clean and well kept. Our room was very clean. We had a little balcony which was very nice. Would have been a perfect stay,...

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Helpful?
Thank SPBVacationers
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear SPBVacationers, Please accept my sincerest apologies for the maintenence issue. Our Director of Engineering has been made aware as to alleviate any reoccurences. I hope on your next trip you will be spend some more time with us and enjoy the beautiful Palm Beach area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Ten Zero One
Bistro Ten Zero One
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located near CityPlace, Kravis Center for Performing Arts, Cruzan Amphitheatre, Downtown West Palm, Palm Beach County Convention Center and Palm Beach International (PBI) Airport, our West Palm Beach hotel appeals to leisure and business travelers alike. Appreciate deluxe accommodations and unique amenities at our Marriott hotel in West Palm Beach, FL, including high-speed internet, complimentary airport shuttle. Self-parking available for an extra charge of $12 per day. Our lobby transformation will be completed in January 2017. Noise will be heard during daytime hours until November 30th, 2016. ... more   less 

Additional Information about West Palm Beach Marriott

Address: 1001 Okeechobee Blvd, West Palm Beach, FL 33401
Region: United States > Florida > West Palm Beach
Price Range: €129 - €404 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Palm Beach Marriott 3.5*
Number of rooms: 352
Reservation Options:
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Also Known As:
Marriott West Palm Beach Hotel West Palm Beach
West Palm Beach Marriott Florida
Hotel Style:
#6 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#11 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from West Palm Beach Marriott staff and other travellers.
6 questions
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Questions? Get answers from West Palm Beach Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely try to get a higher floor — seems those rooms are updated”
  • Standard king room
  • Standard king room (8th floor)
  • Standard king room (8th floor)
  • Standard king room (8th floor)
  • Standard king room — sliding shower door in some
  • Standard king room — vanity (bright lighting)
  • Standard king room (8th floor)
 of 5 bubbles laboot, 25 Feb 2017 | Read review
“Odd number rooms face the water”
 of 5 bubbles harris4303, 13 Feb 2017 | Read review
“Ask for higher floor, West side rooms have sunset views”
 of 5 bubbles petrab89, 1 Feb 2017 | Read review
“Ask for queen or king size beds, or you may end up with a double bed!”
 of 5 bubbles fram60, 23 Jan 2017 | Read review
“Make sure you know all the hidden fees up front! $12 a day for parking, holding your credit card hostage until they release the hold on it.”
 of 5 bubbles TammyECensullo, 5 Dec 2016 | Read review
5 of 5