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West Palm Beach Marriott

Marriott HotelsUS$133*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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West Palm Beach Marriott
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676 Reviews from our TripAdvisor Community

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There are newer reviews for West Palm Beach Marriott
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Showing 638: English reviews
Reviewed 12 April 2017

The staff was very nice. Kudos to them. The hotel itself is located in a very high traffic area. It is not on the beach. It is near the trains and Okeechobee Blvd. The pool is next to the boulevard. There was a coffee maker in our room, thank heavens. Their restaurant was open for a very overpriced breakfast. I...

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Helpful?
Thank lynn34667
Natalee S, Public Relations Manager at West Palm Beach Marriott, responded to this review

Dear lynn34667, Thank you for taking the time to share your recent experience at the West Palm Beach Marriott with us. Please accept our sincere apology for pricing and the issues you experience during your stay with us. We will share your feedback with our team leaders to address the issues you shared. We appreciate your kind words regarding the...

Reviewed 9 April 2017 via mobile

I was staying here for a conference and experienced travel delays due to the weather. The front desk was great to communicate with regarding delayed check in and they and shuttle driver made the end of a long day better. When I got to the hotel my keys and everything were ready so I could just head for bed. Every...

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Helpful?
Thank Katie M
Phoenix, Arizona
Reviewed 8 April 2017

I like this hotel, but it is not without it's flaws. We were here in a group, and in our group of 12 hotels rooms 7 of my employees got walked to another hotel for their first night here. Not quite what you want to here as you land for a 10 day stay. But the hotel is clean, the...

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Helpful?
Thank Clyde_Betts
Natalee S, Guest Relations Manager at West Palm Beach Marriott, responded to this review

Dear Clyde_Betts, Thank you for taking the time to providing a feedback about your recent stay with us. Thank you for the kind words regarding the location to the shopping area, beaches and airport. I am very pleased to hear you got the opportunity to enjoy the food in our restaurant. Please accept our sincerest apology for the housekeeping fumbles...

Reviewed 6 April 2017

We spent three nights here at the end of our family trip. Everything was doing really well but the first morning they told us breakfast was not included and we had to pay for it... then I re-checked our reservation where I saw breakfast was actually included, went to talk to one of the girls at the front desk (can´t...

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Helpful?
Thank Trinidad E
Hyattsville, Maryland
Reviewed 27 March 2017

A friend and I stayed at the West Palm Beach Marriott in March, 2017. The hotel is very nice and clean. We asked front desk clerk, William, for directions since we had a bit of a problem getting back to the hotel after an outing. He was great and gave us very clear, concise directions. We had to get new...

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Helpful?
Thank aughtryg
Fort Lauderdale
Reviewed 23 March 2017 via mobile

I did not want to write a bad review through this channel because as a business owner I know how negative reviews can affect a brand. I do however want to speak to a manager at this facility first thing tomorrow morning. Below please find a detailed description of my wife's encounter with your check-in staff this evening. Today when...

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Helpful?
1Thank Amed A
Jim A, Manager at West Palm Beach Marriott, responded to this review

Dear Mr. & Mrs. Avila, Thank you for taking the time to share your recent experience at the West Palm Beach Marriott with us. We would like to extend our sincerest apologies for the service you experienced during your visit. Your feedback is very important to us so we may provide the level of service that our guests come to...

Richmond, Texas
Reviewed 21 March 2017

Excellent hotel location to Palm Beach Convention Center and City Place. Shuttle service outstanding, front desk staff extremely accommodating, restaurant staff great --- hotel room very clean and quiet !!! Loved this hotel -- would book again!

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Helpful?
Thank Lynn P
Cheverly, Maryland
Reviewed 18 March 2017 via mobile

One of the best hotel stays ever. The rooms are clean and comfortable. Everything was in good working order. The staff was friendly and helpful. Special needs were cheerfully accommodated. Security was good. Outside entrances to the grounds were kept locked. Elevators won't operate without a key so that nonguests can't get to upper floors..

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Helpful?
Thank carolyn c
Natalee S, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear Carolyn c, Thank you for sharing your feedback about your recent stay. I am pleased to hear you enjoyed your time here with us. We look forward to hosting you again in the very near future. Best regards,

Washington DC
Reviewed 17 March 2017

I had an opportunity to stay at this hotel several times with my February and March visits to Palm Beach. The location of this hotel is optimal. It is no more than 5 miles from the Palm Beach airport (PBI). Also, the hotel is close to downtown WPB. In fact, one can easily walk the ½ mile to City Place...

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Helpful?
Thank marenostrum
Natalee S, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear marenostrum, Thank you for your review regarding your recent stay at our hotel. I am glad to hear the location of the hotel to City Place and The Downtown area was a plus for you. I also appreciate the wonderful feedback regarding our rooms, restaurant staff, pool area and our herb garden. However, it is disappointing to hear that...

Reviewed 16 March 2017 via mobile

If u are looking for a hotel with out a window that opens. You have found paradise. None do hear. If a Marriott charges 400 a night I have expections. Better not to TV didn't work, toenail clippings of previous guest still on bathroom floor. Room just feels depressing. My expectations are his to high.

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Helpful?
1Thank On2max
Natalee S, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear On2max, Thank you for sharing feedback about your recent stay. We cannot express in writing how truly sorry we are for the cleanliness of your room. I assure you, this is not standard for our hotel and/or Marriott. I will forward your concern to our Director of Housekeeping services to address the matter to ensure this was a one...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Ten Zero One
Bistro Ten Zero One
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located near CityPlace, Kravis Center for the Performing Arts, Cruzan Amphitheatre, Downtown West Palm, Palm Beach County Convention Center and Palm Beach International (PBI) Airport, our West Palm Beach hotel offers an authentic Palm Beach experience ideal for business and leisure travels. Our new lobby features a modern redesign with contemporary style and natural lighting. Offering deluxe accommodations, unique amenities, free WiFi throughout the hotel and complimentary airport and local area shuttles. Self-parking available for $12 per day. ... more   less 

Additional Information about West Palm Beach Marriott

Address: 1001 Okeechobee Blvd, West Palm Beach, FL 33401-6214
Region: United States > Florida > West Palm Beach
Price Range: €105 - €256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Palm Beach Marriott 3.5*
Number of rooms: 352
Reservation Options:
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Also Known As:
Marriott West Palm Beach Hotel West Palm Beach
West Palm Beach Marriott Florida
Hotel Style:
#6 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#11 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from West Palm Beach Marriott staff and other travellers.
6 questions
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Questions? Get answers from West Palm Beach Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Assume all rooms would be comfortable.”
JM808, 18 May 2017 | Read review
“We had a view of Lake Worth which was nice.”
jlovesj, 14 Apr 2017 | Read review
“Higher floors seems to be more quiet”
trinidade2015, 6 Apr 2017 | Read review
“We had a fifth floor room facing the highway, but there was a lake across the street so there was a nice view.”
aughtryg, 27 Mar 2017 | Read review
“No particular noise problems as hotel very soundproofed”
DocSag, 11 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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