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West Palm Beach Marriott

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Traveller (169)
Room & Suite (123)
Pool & Beach (31)
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Overview
  • Excellent30%
  • Very good38%
  • Average22%
  • Poor6%
  • Terrible4%
Travellers talk about
“west palm”(47 reviews)
“nice hotel”(38 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (738)
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1 - 5 of 694 reviews
Reviewed 2 days ago via mobile

I was here for company meetings and had no choice over the hotel. When I booked it, the price led me to believe this was going to be a very luxurious hotel, but the reality was a very ordinary Marriott. I guess that’s just Palm...More

1  Thank Gobbledyspook
Response from TeamMarriott, General Manager at West Palm Beach MarriottResponded yesterday

Dear Gobbledyspook, Thank you for taking the time to tell us about your visit! We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our guests, and we genuinely apologize for not...More

Reviewed 3 days ago

The whole hotel staff were very friendly, especially Bill who checked us in .Any questions we had were answered . Free shuttle service to city place,clematis and the airport .The rooms were clean,a very nice pool and outdoor sitting area .I can't say enough good...More

Thank James R
Reviewed 4 days ago via mobile

Very Good Marriott. Good looks and smells. What we expect. Palm Beach Gardens Marriott and Boca Raton Marriott Town Center need to come here and take notes. Stayed here for a week when I first moved to Florida and now back for a quick overnight....More

Thank jeremymichael2017
Response from TeamMarriott, Manager at West Palm Beach MarriottResponded 4 days ago

Dear jeremymichael2017, It was our pleasure welcoming you again to the West Palm Beach Marriott! It’s a pleasure knowing you had an enjoyable time with us. We can’t wait to see you again soon. Sincerely, Saida Kouya Director of Rooms

Reviewed 1 week ago

I had the worst check-in experience I ever had in my life at this hotel! At around midnight when I checked in, I was greeted by a very rude desk clerk named Julia. She was SO UNPROFESSIONAL. She said "you have NO reservation in our...More

Thank 896alan
Response from TeamMarriott, General Manager at West Palm Beach MarriottResponded 1 week ago

Dear 896alan, Thanks for choosing us for your recent visit. We are truly sorry for the experience you had during check-in. We strive to provide excellent service from each member of our team, and we are grateful for feedback that helps us improve our services....More

Reviewed 2 weeks ago

We were in town for a family gathering and had already been on the road for business for a week or so. We were very smoothly checked in, and a slight problem with our room was handled very efficiently and quickly. As Plat Elite members...More

Thank Melston
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$136 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#11 Business Hotel in West Palm Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#11 Business Hotel in West Palm Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (169)
Room & Suite (123)
Pool & Beach (31)
Dining (11)
Business Centre & Event Rooms (7)
Amenities (3)
Questions & Answers
Ask a question
Claire251906
24 August 2017|
AnswerShow all 7 answers
Response from Debra H | Reviewed this property |
I do not remember seeing one
0
Votes
Amber J
11 March 2016|
Answer
Response from dwhirshfeld |
How much do you charge for parking a regular car (not an SUV or PickUp)?
0
Votes
Julz E
13 December 2015|
Answer
Response from IsabelleR410 | Property representative |
Good afternoon Julz E, The use of the Fitness center is complimentary for all our registered in-house guests, independently of the method of reservation. Thank you for choosing to stay with us. Warm... More
0
Votes
Room Tips
"Avoid this hotel at any cost!"
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"We had a west facing room, and the sun was HOT in the evening. The AC could hardly keep up."
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"The upper floors provide better views"
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"Lake view room"
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