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West Palm Beach Marriott

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West Palm Beach Marriott
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643 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Reviewed 4 days ago NEW

So, I found this crazy good airline deal, ( you know the ones, super cheap, low points, that never work for you!) Well, this time it did. I flew in from Boston, thinking I could get in a day early to the hotel.... wrong. This was a particularly busy time of year and they, along with most others were sold...

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Helpful?
Thank 204paulaa
Natalee S, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear 204paulaa, Thank you for taking the time to provide us with feedback about your recent stay with us. Thank you for your kind words. I am very pleased to hear you enjoyed every moment of your stay with us. we look forward to hosting you next time you are in the West Palm Beach area. Best regards, Natalee s.

Fraser, Michigan
Reviewed 6 days ago NEW

The room on the 3rd floor was a little disappointing. The entry door rattled frequently. It would not shut securely. The pillows were quite soft and your head got lost in the pillow. The décor at the entrance was very good and the restaurant was nice. However it is rather small and we had a group of children in the...

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Helpful?
Thank harris4303
Natalee S, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear harris4303, The West Palm Beach Marriott would like to thank you for taking the time to bring to our attention the issues you encountered during your recent stay with us. Please know how truly sorry we are for the various issues you experienced earlier this month. We take great pride in ensuring our guests’ satisfaction. Unfortunately, we did not...

Calgary
Reviewed 1 week ago

This is a very comfortable place to stay and the renovations that have taken place since the last time I was here two years ago are very clean and modern. I was assigned to the tenth floor, and my room ( especially the bath) had been renovated. What I did not like was the lack of counterspace to put toiletries...

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Helpful?
Thank GPaCalgary
Reviewed 1 week ago via mobile

Our room was dirty. The toilet had poop stain all over, refrigerator was covered with dirt, and the room stank pretty bad. The worst Marriott I have ever stayed. The staff was fine, they got us a new room the next day when we told them it smelled very bad that we couldn't spent more nights in the same room...

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Helpful?
1Thank Groggyfrog
Natalee S, Front Office Manager at West Palm Beach Marriott, responded to this review

Good Day, We sincerely appreciate you sharing your candid feedback regarding your recent stay with us; please know how truly sorry we are for falling short of our goal which is to provide you with the perfect blend of memorable experience and value. We would like to let you know that thanks to your communication, our Housekeeping team leaders are...

Virginia
Reviewed 1 week ago

Renovations have improved the look and feel of the property. Staff are phenomenal and very pleasant. Location is good and certainly within a 10 or 15 minute walk of most venues in the downtown area. Washer/dryers are on site, although the area is very small without seating whilst waiting. The laundry room becomes very hot with all the equipment operating....

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Helpful?
Thank Ghost4314
Natalee S, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear Ghost4314, Thank you for taking the time to provide feedback in regards to your recent stay at the West Palm Beach Marriott. Thank you for your kind words. We look forward to hosting you the next time your travel plans bring you to the West Palm Beach Area. Best regards, Natalee S.

Shelburne, Canada
Reviewed 2 weeks ago

Checked in Feb 1 - when we entered our room there was an overwhelming chemical smell in the room. Called the front desk - they said they would send someone up but could not switch room til the next day. While waiting for maintenance man we discovered the TV did not work. Maintenance man arrived and agreed about the smell....

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Helpful?
1Thank dpm678570
Natalee S, Front Office Manager at West Palm Beach Marriott, responded to this review

dpm678570, Thank you for taking the time to share your recent experience at the West Palm Beach Marriott with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your candid feedback caught my attention. I am very sorry to learn that...

Ashburn, Virginia
Reviewed 2 weeks ago via mobile

The Marriott West Palm Beach is located on the edge of the Downtown shopping and restaurant area. Convenient to the airport and about 4 miles from the ocean. The grounds around the hotel are simply a parking lot and nothing to note. The hotel itself is well kept, staff is friendly, rooms are clean and comfortable. If you can get...

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Helpful?
1Thank BFLOMAN
atlanta
Reviewed 2 weeks ago via mobile

The hotels conveniently located by City play a short walk nice property nothing outstanding but reasonable and a typical Marriott. The shuttle to city place is convenient and easy and I turned out to be a nice stay.

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Helpful?
1Thank mike30309
Reviewed 2 weeks ago

Spent one night with a very large group. When we arrived the front desk was overwhelmed. We ending up going to our event then checking in. I found internet very slow, I could not connect with any of my devices. Room was lovely with a great view of lake and highway, could not understand why hairdryer was in closet and...

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Helpful?
Thank Petra B
Reviewed 3 weeks ago via mobile

This was all round a mediocre experience. Although staff was friendly it literally took them over an hour to find an envelope I had delivered, despite advance arrangements. We had dirty dishes outside our room when we arrived. It took 4 complaints, over an extended period to get them removed. Room was old. Popcorn ceilings. Slow drains. Loud and noisy...

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Helpful?
2Thank Tony d
Natalee S, Front Office Manager at West Palm Beach Marriott, responded to this review

Good Day, Thank you for taking the time to complete a survey about your recent stay at the West Palm Beach Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. Our commitment is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Ten Zero One
Bistro Ten Zero One
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located near CityPlace, Kravis Center for Performing Arts, Cruzan Amphitheatre, Downtown West Palm, Palm Beach County Convention Center and Palm Beach International (PBI) Airport, our West Palm Beach hotel appeals to leisure and business travelers alike. Appreciate deluxe accommodations and unique amenities at our Marriott hotel in West Palm Beach, FL, including high-speed internet, complimentary airport shuttle. Self-parking available for an extra charge of $12 per day. Our lobby transformation will be completed in January 2017. Noise will be heard during daytime hours until November 30th, 2016. ... more   less 

Additional Information about West Palm Beach Marriott

Address: 1001 Okeechobee Blvd, West Palm Beach, FL 33401
Region: United States > Florida > West Palm Beach
Price Range: €129 - €388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Palm Beach Marriott 3.5*
Number of rooms: 352
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com and Travelocity so you can book your West Palm Beach Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott West Palm Beach Hotel West Palm Beach
West Palm Beach Marriott Florida
Hotel Style:
#6 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#11 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from West Palm Beach Marriott staff and other travellers.
6 questions
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Questions? Get answers from West Palm Beach Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd number rooms face the water”
 of 5 bubbles harris4303, 13 Feb 2017 | Read review
“Ask for higher floor, West side rooms have sunset views”
 of 5 bubbles petrab89, 1 Feb 2017 | Read review
“Ask for queen or king size beds, or you may end up with a double bed!”
 of 5 bubbles fram60, 23 Jan 2017 | Read review
“Make sure you know all the hidden fees up front! $12 a day for parking, holding your credit card hostage until they release the hold on it.”
 of 5 bubbles TammyECensullo, 5 Dec 2016 | Read review
“Be sure to notice the parking charges”
 of 5 bubbles pangelo511, 14 Nov 2016 | Read review
5 of 5