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Residence Inn West Palm Beach

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Residence Inn West Palm Beach
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136 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Austin, Texas
Reviewed 5 July 2016

I have stayed at the Residence Inn in Boca the past 2 years and LOVED it. This location was not at all the same quality.VERY DISAPPOINTED! First, the hallways had a musty smell. When you enter the unit, it was also musty smelling. Very poor quality. The bed sheets were badly pilled and wrinkled. The second day, there were 2...

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Helpful?
Thank shirley1708
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good day shirley1708 and thank you for reaching out to us and also taking the time to write a review about your recent stay. I was glad to hear that despite the areas of concern that we are addressing in order to improve our guest experience Desire and Audrey were able to shed some much needed service sunshine to your...

Reviewed 29 June 2016 via mobile

My family stayed here for Sunfest weekend. Great location with short uber drive to Sunfest. Clean, comfortable mini-suite perfect for our family. Full size fridge, mini-kitchen. Nice pool area and my son really enjoyed the basketball court. (Basketball provided!) Friendly, pleasant staff- we were always greeted with a smile and hello from all. Will definitely stay again for Sunfest next...

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Helpful?
Thank Melissa J. M
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you for your wonderful comments regarding your recent stay. We are all delighted that the hotel was able to provide you with a clean and comfortable suite and that your son got to use our basketball court, it is always a nice site to see. We hope to see you again soon should your travels bring you back to...

Atlanta, Georgia
Reviewed 19 June 2016

I love the Residence Inn brand hotels of Marriott. No matter where you go you always know what you are going to get here. It starts with the greeting and carries forward to the room and all the staff members.

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Helpful?
Thank Tonycp55
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Tonycp55 and thank you so much for taking the time to comment about your stay at the Residence Inn. We are all delighted that you had a great stay and that the consistent service and cleanliness you have become accustom to continues to shine through. Please come and see us again if you happen to be back in the...

Ocoee, Florida
Reviewed 31 May 2016 via mobile

Hotel was good for the price....room was not ready when we arrived at 3:30pm which was a bit inconvenient since we were traveling with our dog...his first long trip...he was tired of the car....rooms have fully equipped kitchens and free breakfast which offered something for everyone

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1Thank randi D
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello randi D and thank you so much for taking time to share about your recent stay at the Residence Inn West Palm Beach. We appreciate your comments about the hotel and hope that you wait time for your room wasn't too long. Please let us know if you are planning to be in the area again, we would love...

Chicago, Illinois
Reviewed 28 May 2016 via mobile

The room was great and spacious. Relatively recently renovated, clean and very comfortable. The property itself feels tired. Situated in a rundown, seedy area of West Palm Beach near a strip club. Free breakfast buffet was awful. Nearly all processed fatty foods with few options that were healthy or fresh. Resorted to buying breakfast at a grocery store and eating...

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Helpful?
Thank oxy1610
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Oxy1610, Thank you so much for writing about your recent stay and pointing out the clean and comfortable room that you stayed in while a guest at our hotel. I am delighted to report that Residence Inn is in the process of rolling out a new breakfast menu that includes quite a bit more healthy options, this should be...

Hinsdale, Illinois
Reviewed 20 May 2016

My wife & I drove from our home in the Chicago area & stayed at this hotel for a week. We attended a friend's wedding in West Palm Beach. We thoroughly enjoyed our stay. The desk clerk, Justine, was extremely gracious & upgraded us to a large 2-bedroom, 2-bath suite. She made sure that we had everything we needed &...

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Helpful?
Thank Richard P
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for taking the time to share about your recent stay at the Residence Inn West Palm Beach. I am delighted to hear that Justine was able to take care of your family and make your stay pleasant. I will make sure to share this with her and the rest of the staff during out next meeting...

Caracas, Venezuela
Reviewed 28 April 2016

Although I'm not a pet owner, I see a lot of them around. Rooms are confortable and have a kitchen to cook. Very close to I-95 and walmart is very convenient for long term stays. Monday thru Wednesday you can socialize while having snacks, hamburgers and beers at noon at the lobby. It has a small pool and a gym

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Helpful?
Thank HArismendi
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you very much for taking the time to write about your experiences as a guest at our hotel. We love to hear that our guests are happy and enjoy the amenities and services we offer. It is our pleasure. Have a wonderful day!

Reviewed 27 April 2016

My family and I recently spent 10 days at this Resident Inn and it worked out so well thanks to the excellent staff there, particulalry Dan Patino, manager, and Leah, a front desk manager. We had a three-year-old boy and a newborn baby with us & both managers made our trip very successful! This hotel is located in a very...

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Helpful?
Thank Linda M
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your wonderful review about your stay with us here at the Residence Inn. I am so glad to hear that we were able to provide you and your family with excellent accommodations and service while you were with us and we hope to see you again if your travels should bring you back to West...

George Town, Cayman Islands
Reviewed 15 April 2016

. . . just a comfy room for three (3) nights. Convenient to the Blue Heron Blvd area where I needed to be a few days. Bed was super comfy and got some good sleeps. Did not use any of the amenities - only the room.

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Helpful?
Thank Thomas S
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you Thomas S for taking the time to write about your recent stay. I am glad to hear that our hotel was able to provide a comfortable environment for your 3 night stay. Please come and see us again if your travels bring you back our way.

Salisbury, North Carolina
Reviewed 15 April 2016 via mobile

My husband and me and our daughter stayed here with our 2 dogs for a good bit while my husband was working in the area. Loved being able to have a kitchen to cook our meals . The manager Dan was very kind and helpful all the time. Leah at front desk was friendly also. They make you feel as...

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Helpful?
Thank Chanda S
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Chanda S and thank you for your kind words about your recent stay. I will make sure to pass along your wonderful comments to the staff and I appreciate your understanding about our changing policies. We all hope to have you back as our guest soon and wish you safe travels!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn West Palm Beach

Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407
Region: United States > Florida > West Palm Beach
Price Range: €108 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn West Palm Beach 3*
Number of rooms: 78
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Also Known As:
Residence Inn West Palm Beach Hotel West Palm Beach
West Palm Beach Residence Inn
Residence Inn West Palm Beach Florida
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn West Palm Beach staff and other travellers.
4 questions
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Naples, Florida
Sanibel Island, Florida
over a year ago
Longview, Texas
over a year ago
Alpharetta, Georgia
over a year ago

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Questions? Get answers from Residence Inn West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“short stay studio quite nice”
 of 5 bubbles threesecons, 15 Sep 2016 | Read review
“1st floor rear was quiet, near parking and spot to walk the dog”
 of 5 bubbles billtaichi, 26 Jul 2016 | Read review
“Turn down the AC!”
 of 5 bubbles michaelj79, 10 Jul 2016 | Read review
“Request an upgrade to a 2-bedroom suite if available. It's extremely spacious!”
 of 5 bubbles 718RichardP, 20 May 2016 | Read review
“If you are sensitive to noises, avoid first floor rooms nearby the entry door”
 of 5 bubbles HArismendi, 28 Apr 2016 | Read review
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