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    Residence Inn West Palm Beach

    157 reviews
    #20 of 34 Hotels in West Palm Beach
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    2461 Metrocentre Blvd, West Palm Beach, FL 33407-3151
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    1 room, 2 adults, 0 children12
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    US$172
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    All photos (37) 37
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    Traveller (12)
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    Overview
    4.0
    157 reviews
    • Excellent34%
    • Very good30%
    • Average22%
    • Poor10%
    • Terrible4%
    Travellers talk about
    “one bedroom suite”(7 reviews)
    “loyal marriott”(2 reviews)
    “marriott quality”(2 reviews)
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    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    3 Star Hotel
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    Hotel website
    2461 Metrocentre Blvd, West Palm Beach, FL 33407-3151 See on map
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    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (157)
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    Show reviews that mention
    All reviewsone bedroom suiteloyal marriottmarriott qualitypull out sofa bedfront deskfull kitchenlight dinnerhot tubpool areafree breakfastcracker barreldowntown wpbspacious roomconvenient locationclean hotelpleasant staywest palm
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    1 - 5 of 151 reviews
    Reviewed 2 days ago
    Hotel needs a refresh but the staff is very nice!

    I travel for business all year long and have submitted over 300 reviews on Tripadvisor. I am all about customer service. I have stayed at the Homewood Suites, Springhill Suites and now the Residence Inn. They are basically across the parking lot from each other....More

    Thank motherjanegoose
    Reviewed 21 February 2018
    Would Not Return

    Rude and borderline incompetent staff. They couldn't find my reservation ... sent me back to car to look for confirmation no... 45 mins later finally checked in with room. Old room... somewhat dirty, oily kitchen floors... cleaning staff needs to shape up. Better places to...More

    Thank Lillian W
    Reviewed 19 February 2018 via mobile
    Sadly rundown

    Time for an update. Appliances and furnishings are so run down. The bed sags and smacks of a cheap midtown hotel circa 1975. $250/ night is really not worth it. ( Trip advisor says it won’t post unless I keep blathering.. so there you go...)

    Thank Jo Sabel C
    Reviewed 28 January 2018
    Extremely Poor Service and Highly Dirty Hotel - full of bed bugs

    Attention Travellers: Please do not stay in this hotel, as this hotel is quite filthy - starting from the Front Desk, the Lobby and the Receptionist had a very bad odor. The rooms and the hotel is full of bed bugs. The General Manager of...More

    Thank Dzovig A
    Response from Dan P, Manager at Residence Inn West Palm BeachResponded 30 January 2018

    Hello and thank you for sharing about your personal experience. I do hope that you were able to find great accommodation's at another of our wonderful hotels while in West Palm Beach and that you have safe travels in the future. Have a great day...More

    Reviewed 3 January 2018 via mobile
    Needs freshing up, but had very friendly staff

    The rooms are a bit run down and dated. It’s a great layout, but has not been maintained very well. I mean the maintenance not the cleaning. The HVAC was filthy and smelled bad. There were large amounts of dust and dirt built up in...More

    Thank Sean F
    Response from Dan P, General Manager at Residence Inn West Palm BeachResponded 5 January 2018

    Thank you so much for your feedback sir and rest assure that we are reviewing the concerns with the appropriate team members to ensure we correct and issues moving forward. Thank you so much for your kind words towards the staff. have a wonderful day...More

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    123456…31
    Best Value Properties in West Palm Beach, FL
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    About
    Amenities
    Top amenities
    Pool
    Free Parking
    Free High Speed Internet (WiFi)
    Breakfast included
    Fitness Centre with Gym / Workout Room
    Hotel Amenities
    Free Parking
    Breakfast included
    Meeting Rooms
    Business Centre with Internet Access
    Laundry Service
    Multilingual Staff
    Self-Serve Laundry
    Dry Cleaning
    Room amenities
    Microwave
    Things to do
    Pool
    Hot Tub
    Fitness Centre with Gym / Workout Room
    Outdoor pool
    Tennis Court
    Details
    Price range
    US$129 - US$211 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$129 - US$211 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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    All photos (37) 37
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    Traveller (12)
    Room & Suite (13)
    Dining (2)
    Pool & Beach (1)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    See all 4 questions
    munkispank
    7 April 2015|
    Answer
    Response from Dan P | Property representative |
    Thank you for your question. That is fine as long as we have a good contact number in case we need to reach out for any reason. The only reason we would reach out is if we received complaints due to barking. Please let me... More
    0
    Votes
    Sanibelle1
    13 February 2015|
    Answer
    Response from Dan P | Property representative |
    $100
    0
    Votes
    QueenieLGV
    27 December 2014|
    AnswerShow all 3 answers
    Response from Trey F | Property representative |
    Our hotel is 8 miles from Palm Beach International Airport.
    0
    Votes
    12
    Room Tips
    "I stayed on the third floor, it was quiet."
    Read review
    "Room 109 was nestled off to the side and was very quiet."
    Read review
    "I suggest the first floor"
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    "short stay studio quite nice"
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