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DoubleTree by Hilton Hotel West Palm Beach Airport

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DoubleTree by Hilton Hotel West Palm Beach Airport
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921 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel West Palm Beach Airport
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Showing 901: English reviews
Fort Washington, Maryland
Reviewed 13 June 2016

Great group, great location , great property. Just a very nice experience . I,be heard from family and friends telling me to start staying with the Hilton group and cut back on IHG. Only issue there is your limited locations in the NC AREAS THAT I TRAVEL

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ericwQ2174WA
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear ericwQ2174WA, We truly appreciate you taking the time out of your busy week to fill out this Trip Advisor survey. It makes the team extremely happy to see how their hard work is paying off. The team and I think you should join the Hilton brand team with so many options and locations. Kind regards, Don D

Riverview, Florida
Reviewed 12 June 2016

The staff is friendly but this Double Tree seems more like a Hampton. The pool area was sloppy. Towels provided for pool are not thick and thirsty. Fitness center is okay. I expect more from a Double Tree and this one did not meet that expectation. The breakfast was okay but the muffins looked lovely but taste was lacking. They...

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Helpful?
Thank scoopC5
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear majkirk, I want to thank you for taking the time out of your busy week to fill out this Trip Advisor survey. The experience you received during your recent visit is very concerning to the staff and I. We take pride in the customer service at our hotel and the condition of our hotel. I will share your feedback...

chicago, United States
Reviewed 10 June 2016

I had a bad experience with the cruise line and this was a last minute stay and I have to say one of the nicest hotels I stayed in. Staff was very considerate of my situation and made my stay so much better than I expected. Super clean and service was great!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Miriam Q
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Miriam Q, The team and I really appreciate the time you took to give us feedback on your recent visit to our hotel. I am sorry to hear about your bad experience with the cruise ship you were vacationing with. We pride ourselves on exceptional customer service and it is great to see we were successful during your recent...

Randolph, New Jersey
Reviewed 9 June 2016

The hotel was very nice. The staff was extremely friendly. Over all a great place to stay!! They helped surprise my boyfriend with a cheesecake for his birthday by bringing it to the pool area. I would recommend this hotel to all my friends!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank D5822KQnicolep
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear D5822KQnicolep, We truly enjoyed having the opportunity to celebrate your boyfriends birthday at our hotel. It was nice to see how surprised he was when we brought him the cheesecake pool side. The team and I really appreciate you taking the time out of your busy week to share this story with all the Trip Advisor followers. We look...

Naples, Florida
Reviewed 8 June 2016

The staff is excellent and very friendly. And the late check out time is the greatest thing ever for scuba diving and being able to shower after the dives. Keep up the good work!! And it is close to City Place with free shuttle service. Easy to have a good time and not worry about driving.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Nancey1273
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Nancey1273, We are very pleased to hear that your recent visit to our hotel and area was memorable. It is nice when we are able to accommodate special requests during certain times of the year. I know time is precious and we appreciate you taking the time out of your busy week to fill out this Trip Advisor survey....

ny, United States
Reviewed 8 June 2016

Upon arrival after long day travel and work,Bar area is extremley bright and stark almost cafeteria like. Prefer less lighting so to relax and enjoy late night drink and food..especially if sitting at the bar with co workers and patrons.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Edward S
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Edward S., The team and I truly appreciate you taking the time out of your busy week to share your experience while staying at our hotel. I have shared your comments with my team to be sure our processes in our operation are adhered to on a consistent basis. We hope to see you back at the hotel soon...

Reviewed 6 June 2016

They list that their double rooms have two queen beds, not true. They're more like a big twin bed. I arrived at 2 pm and asked to check in early, Koyan (not sure how to spell it) told me to come back in 20 minutes with an attitude as if I was bothering her for asking. I came back in...

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Helpful?
1Thank Amber R
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Amber R, I want to thank you taking the time out of your busy week to fill out this Trip Advisor survey. We strive for optimal customer service and I apologize we fell short of your expectations. I will review your feedback with my team and make improvements in our operation to be assured this type of demeanor will...

Orlando, United States
Reviewed 6 June 2016

Found this hotel be be a great place to stay. For work or play, it is in a location close to all major roads for travel. If staying more than a day you will love it! Great staff and warm cookie is a plus.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cynthia S
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Cynthia S., It was a pleasure to hear how incredible your most recent visit to our hotel was. We strive for excellent customer service and it was great to hear how successful we were during your stay. We know how busy our life can be, so we are very thankful you took the time to fill out this survey....

Jacksonville, Florida
Reviewed 6 June 2016

This was a very nice hotel and was located near shopping in town. The staff was very helpful for the most part a few bad attitudes did not spoil our trip :-) the breakfast buffet was above-average for hotel breakfast and I would definitely stay here again!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jenniferwX9614DI
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear jenniferwX9614DI, The team and really appreciate the time you took out of your busy week to fill out this Trip Advisor survey. We continually strive for optimal customer service and to make sure our valued customer have a memorable stay with us. I do apologize for the incident you were exposed to during your stay and I will share...

Hamden, Connecticut
Reviewed 5 June 2016 via mobile

Stayed one night last week while in WPB for meetings. Staffs are nice, both front desk and restaurant. I was first given a room that wasn't completely cleaned or if they were previously given to other peripheral. When I walked in, there was a high eaten cookie on the night stand and a bag of other things on the desk.i...

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Helpful?
Thank Jack L
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Jack L, I want to thank you for taking the time out of your busy week to fill out this Trip Advisor survey. It was nice to hear how you noticed the nice hospitality skills our team strives for on a daily basis. We do apologize for the inconvenience you experienced during your visit and I will be sure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel West Palm Beach - Airport, centrally located just off of I-95 and Okeechobee Blvd. In West Palm Beach, is less than a mile from Palm Beach International Airport (PBI) and fabulous City Place, one of south Florida's most popular downtown destinations. For our guests' convenience, our full-service West Palm Beach, Florida hotel offers shuttle service to and from the Airport, as well as the many dining and entertainment venues of City Place.The Doubletree West Palm Beach, FL hotel offers understated elegance and tastefully-appointed guest rooms and suites that boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Beds, and complimentary wireless high-speed internet access. Order freshly prepared meals in-room or enjoy casual dining at Gecko's Restaurant, serving breakfast, lunch and dinner daily. Don't miss happy hour at Gecko's Lounge, or stop by for a nightcap after catching a movie or concert. Our airport hotel in West Palm Beach offers amenities like a heated outdoor pool in a lush, private courtyard and a well-equipped Fitness Center. Jogging paths, lakes and parks are all nearby.For the business traveler, our hotel in West Palm Beach, Florida provides a perfect Palm Beach County location surrounded by corporate campuses and Fortune 500 companies as well as easy access to Tri-Rail and all major arteries connecting south Florida metro areas. Stay connected with complimentary HSIA availability throughout the hotel and productive with our Business Center services. For groups, seminars, business or social functions, the Doubletree West Palm Beach Airport Hotel has modern ballroom and boardroom space that is perfect for your small meeting requirements. Valid photo ID and credit card required at check in. ... more   less 

Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Address: 1808 S. Australian Avenue, West Palm Beach, FL 33409
Region: United States > Florida > West Palm Beach
Price Range: €105 - €299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree
DoubleTree By Hilton Hotel West Palm Beach Airport Florida
Hotel Style:
#7 Family Hotel in West Palm Beach
#9 Romantic Hotel in West Palm Beach
#12 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel West Palm Beach Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel West Palm Beach Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room not on the highway side of the hotel.”
 of 5 bubbles LisaLWV, 21 Feb 2017 | Read review
“"Mini Suites" are great.”
 of 5 bubbles M0rtS, 14 Feb 2017 | Read review
“Ask for a room on side opposite the highway!”
 of 5 bubbles nicebirdgallo, 30 Jan 2017 | Read review
“The two bedroom suites are double beds not queens. I was with a friend so sharing a king bed was much better!”
 of 5 bubbles 727StephanieC, 18 Jan 2017 | Read review
“I enjoyed first floor”
 of 5 bubbles ChanO_12, 17 Jan 2017 | Read review
5 of 5