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BEST WESTERN Palm Beach Lakes

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937 Reviews from our TripAdvisor Community

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Showing 789: English reviews
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Montreal, Canada
Reviewed 1 week ago NEW

...If ever you feel a little bit down or somewhat depressed, DO NOT stay at this hotel. *** Yet, if you don't mind having a room that looks nowhere near the pics on the net, if you don't mind a place where 6 grown men stay in one room while other visit them throughout the night, if you don't mind...

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Helpful?
Thank Sophie J
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Sophie J for taking the time to share with us your experience. We appreciate any and all feedback. We are sorry we did not live up to your expectation.

Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 17 February 2017

WOW! We were pleasantly surprised by this Best Western! At every turn. Located right on Palm Beach Blvd., the BW was quiet and calming. Right from registration, with the staff nametags accurately labeled "Smile Maker"; this was especially true about Marie. Even the lobby bathroom told the story of respectfuklness, with the small sign reading a kindly, "Please wash your...

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Helpful?
Thank HJayR
About Hotel's Favourite Review
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you HJayR for the kind words. We are thrilled you stayed with us and appreciate your spot on review. I will share this with our front desk and Marie. Look for your review on our Face Book page. Again, thank you!

Reviewed 1 week ago

We had a school trip stay from overseas, the hotel looked after us in every way . Excellent location for beaches, theaters, food and shopping . Staff are very professional and helpful,nothing is too much trouble for them.

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Helpful?
Thank Bahamas24
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Bahamas24! We enjoyed having your group stay with us. We hope to see you back with us soon.

Herndon, Virginia
Reviewed 1 week ago

My wife and I did not enjoy our stay here, checking out after one overnight stay. The room was clean. The area surrounding the hotel was noisy due to its proximity to Palm Beach Lakes Boulevard. Many of the customers appeared to be workers staying at the hotel who may be working nearby; there were several tractor trailers (minus the...

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Helpful?
Thank rapidrob2017
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you rapidrob2017 for taking the time to share your experience with us. We are sorry we did not live up to your expectations.

Enfield, Connecticut
Reviewed 1 week ago

My husband and I spent an overnight here on our way to business in town the next day. I found the hotel to be pleasant. The woman at the front desk was very accommodating and friendly. I enjoyed talking to the gardener about all the lovely trees and plants in the garden/pool/courtyard. And check-out was quick and equally friendly. Breakfast...

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Helpful?
Thank robhow31
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you robhow31 for the kind words. Glad you had a good stay.

Chicago, Illinois
Reviewed 1 week ago

We booked this hotel based on Tripadvisor reviews AND booked through Tripadvisor. After waiting nearly 30 minutes to be checked in, we found our room to be old with stains on the ceiling, a 3 inch gap in the door, and mold in the bathroom. After complaining to the front desk they put us in a new room on the...

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Helpful?
Thank foxinchic
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you foxinchic for taking the time to share as you told Danielle, our Assistant General Manager, you would. We appreciate any and all feedback. I was here that day when you met with Danielle. I will share your review with our Management team in our next staff meeting. We hope it was helpful to you to write this review.

Huntsville, Canada
Reviewed 2 weeks ago

We stayed for 5 nights in February, and had a great experience - so we'll be returning again in March! Pre-arrival: We had booked a package (flight/hotel) through Air Canada Vacations. Prior to our stay, we called to verify our room requests (2 beds, crib for baby), and to clarify how to use the shuttle/van. The shuttle costs $20 for...

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Helpful?
1Thank HappyCamper689
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you HappyCamper689. We appreciate our guests that understand we are a unique property with charm and history. Next year we will celebrate our 50 year anniversary. Hope to see you back with us.

Orlando, Florida
Reviewed 2 weeks ago

We stayed as part of a group while attending an event in West Palm Beach. Group rate rooms tend not to be the best and that was the case this time. Ours was all the way around the back near a busy road. The property is showing its age. While the lobby and pool area were nice the rooms show...

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Helpful?
Thank R1553DIstevens
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you R1553DIstevens. We continue to renovate and improve our hotel. We appreciate you taking the time to share with us.

Jacksonville, Florida
Reviewed 2 weeks ago

Very great quality service. Was upset with hotel before coming to this one. Clerk was very helpful friendly and polite. She was able to help me get the room i wanted and more. She wenr beyond her duties to make sure we were pleased and satisfied.

Review collected in partnership with Best Western
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Thank QuiMincey
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you QuiMincey. We appreciate the kind words about our staff. Glad you were satisfied.

Lyon, Rhone-Alpes, France
Reviewed 3 weeks ago

We stayed only one night during a family trip in Florida. Our romm was clean, the staff is very nice, and the inner court in very lovely.We didn't find how we can have towels for the swimming pool. The breakfast was ok for an included one.

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Helpful?
Thank ClemAngela
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you ClemAngela. We appreciate you staying with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Newly renovated courtyard hotel offers 135 spacious and comfortable guest rooms, each with refrigerator and microwave. 60' Heated pool, landscaped courtyard, covered patio, picnic/grill area, guest laundry and business center. Free parking and wireless internet. Van service to Palm Beach International Airport, Downtown CityPlace, Convention Center and nearby shopping and restaurants (3 miles)is available at $20. Per room/per stay. Port of Palm Beach (Bahama Celebration Cruise)transportation is $25 per room/round trip. Complimentary deluxe continental breakfast is served from 6 to 9.30 A.M. Daily. AAA approved. Across the street from Palm Beach Outlets Shopping Center, next door to Target. Restaurants in walking distance. ... more   less 

Additional Information about BEST WESTERN Palm Beach Lakes

Address: 1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
Region: United States > Florida > West Palm Beach
Price Range: €102 - €241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Palm Beach Lakes 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
BEST WESTERN Palm Beach Lakes West Palm Beach, Florida
Hotel Style:
#2 Best Value Hotel in West Palm Beach
#8 Business Hotel in West Palm Beach
#10 Family Hotel in West Palm Beach
#10 Romantic Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Palm Beach Lakes staff and other travellers.
15 questions
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Brighton, United Kingdom
Port Saint Lucie, Florida
High Springs, Florida
11 months ago
High Springs, Florida
11 months ago
High Springs, Florida
11 months ago

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Questions? Get answers from BEST WESTERN Palm Beach Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You'll find better, I promise!”
  • I cannot believe this room is more than 50$ a night
 of 5 bubbles sophiej899, 23 Mar 2017 | Read review
“Better hotels located closer to the Ballpark of the Palm Beaches; we recommend making a reservation there (e.g. 45th Street, WPB)”
 of 5 bubbles rapidrob2017, 22 Mar 2017 | Read review
“Ask for a room facing the pool.”
 of 5 bubbles robhow31, 21 Mar 2017 | Read review
“Go to another hotel, this is 40+ years old and needs a ton of work.”
 of 5 bubbles foxinchic, 19 Mar 2017 | Read review
“Pool facing rooms have doors that open to the courtyard (even numbers). Odd numbers face the parking lot and are noisier.”
 of 5 bubbles HappyCamper689, 14 Mar 2017 | Read review
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