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Extended Stay America - West Palm Beach - Northpoint Corporate Park

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Extended Stay America - West Palm Beach - Northpoint Corporate Park
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29 Reviews from our TripAdvisor Community

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Showing 28: English reviews
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pa
Reviewed 2 weeks ago via mobile

Terrible beds, remote broken, shower drain backs up, faucet leaked, however both our check in and check out staff were great to us and very personable and attempted to remedy. We won't return, especially for the cost. That said, it was an overall terrible experience for the cost of much nicer places.

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Helpful?
Thank ddgdiver
00esa, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park, responded to this review

Although difficult to read, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the maintenance issues in your suite. We have a duty to follow the processes in place to ensure each guest suite is well maintained, and we will revisit our procedures. We hope...

Reviewed 9 February 2017 via mobile

This is by far the best extended stay I have stayed in so far the customer service is awesome and I enjoy talking to the staff and getting to know everyone.Wislene one of the front desk is so sweet and cared for all my needs,Will be staying here again soon😊

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Thank Poter78
Manager_11525, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park, responded to this review

Your feedback is important. Thank you for sharing. Reading about the customer service you received and your approval of our staff is satisfying. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 23 January 2017 via mobile

Excellent place to stay. Staff is really good to get along been here for over a month and they really treat you like family. The manager is really friendly And some of the front desk personal are very friendly. If I was to ask to stay some where in west palm with no doubt I would choose extended stay America...

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Thank Fernando V
Manager_11525, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park, responded to this review

Thank you for taking the time to share your experience. It is great to see you enjoyed the service provided by our staff and that one of our managers made a positive impression. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Fort Pierce, Florida
Reviewed 23 January 2017 via mobile

Nice if you're staying for a long period of time, hence the name extended stay. The staff is very nice. The rooms are spacious, and they supply you with cooking utensils. They are right off of I95 which is convenient. And there's fast food close by and shopping centers close by also

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Thank Fuller92
Manager_11525, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park, responded to this review

The team and I appreciate your comments. It is great to see our staff were pleasant and your room accommodations were spacious to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 17 January 2017 via mobile

Amazing staff definitely looking foward to coming back, rooms are amazing break fast is wonderful beds are extremely comfortable , the pool is always clean , enjoy having a grill available for my use and washer and dryer to my use as well i give it 5 stars

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Thank Giovanni O
Reviewed 15 January 2017 via mobile

Hotel is amazing rooms are so big nice staff great management team. They are always nice and welcoming. Always responding to my needs. Carli , Sarah and rest of the staff were amazing. I will be in and i will be referring my friends and family to stay here.

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Thank waytogreen
Manager_11525, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park, responded to this review

We appreciate you taking the time to share your experience. It is good to know you were impressed by the customer service from our staff and that you would refer us to others based on the pleasant stay you had. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Albany, New York
Reviewed 4 January 2017

Stayed in West Palm Beach from Dec 22-27 at ESA. The room was large for our party of 3 but the first night we pulled out the sofa sleeper the mattress was filthy. Attempted to receive another sofa or mattress and the hotel stated they did not have any, our room was the only room of that type in the...

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1Thank missy5320
West Palm Beach, Florida
Reviewed 10 December 2016

The overall status of the rooms are very nice and reasonable. Also management, cleaning staff, front desk customer care representatives is very courteous. I would recommend this Hotel to anyone looking to stay at a place that offers everything a real home does, nice friendly staff and also many much needed amenities are available. Emma

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Thank silverchain35
Manager_11525, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park, responded to this review

It is so rewarding to read that you had a pleasant stay with us. Thank you for your comments. We are glad to see you were well accommodated by our staff and that you would recommend our hotel to others. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed 29 October 2016

Pros: Good Location Cons: 1. Room and lobby smelled really bad. 2. Bad customer service. I requested the front desk to change my ironing board as the one i had in my room was ripped. I never got a replacement considering the fact that it was a business trip and I had to iron my clothes everyday. 3. Very bad...

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1Thank Tiju T
Reviewed 25 October 2016

The home is a homeless shelter in a crack neighborhood The cops showed up and made a drug bust. The hotel is a mess and the rooms are old and dirty. The place smells and is dangerous. I will never stay there again . Its not in a good neighborhood and no security

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2Thank Thomas H

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Near Extended Stay America - West Palm Beach - Northpoint Corporate Park

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Now with free wireless internet access and LG premium televisions with DVD players in every room! Welcome to Extended Stay Deluxe West Palm Beach - Northpoint Corporate Park. Our hotel is designed especially for longer stays with large studios featuring fully-equipped kitchens including full size refrigerator and cooking utensils... amenities you won't find in a typical hotel room. On-site guest laundry, Deluxe Coffee Bar Monday - Friday, Pet Friendly Rooms, On-site pool and BBQ area, and fitness center are just a few other amenities. ... more   less 

Additional Information about Extended Stay America - West Palm Beach - Northpoint Corporate Park

Address: 700 Northpoint Pkwy, West Palm Beach, FL 33407-1938 (Formerly Extended Stay Deluxe)
Region: United States > Florida > West Palm Beach
Price Range: €83 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - West Palm Beach - Northpoint Corporate Park 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Extended Stay Deluxe Hotel West Palm Beach
Extended Stay West Palm Beach
West Palm Beach Extended Stay
Extended Stay America - West Palm Beach - Northpoint Corporate Park Florida
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Questions & Answers

Questions? Get answers from Extended Stay America - West Palm Beach - Northpoint Corporate Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lower levels rooms are better”
 of 5 bubbles silverchain35, 10 Dec 2016 | Read review
“Suites are very comfortable and wonderful for families.”
 of 5 bubbles 638karrie16, 24 Aug 2016 | Read review
“If you need wifi that's fast enough to do business, STAY HERE!”
 of 5 bubbles skylarheisenberg, 20 Jul 2016 | Read review
“The rooms beside the pool upstairs was a nice view but if you open your window you will hear traffic from Interstate 95.”
 of 5 bubbles racquel2016, 29 Jun 2016 | Read review
“I like the first floor on the west side.”
 of 5 bubbles Chantiloupe, 27 Apr 2016 | Read review
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