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Holiday Inn Express & Suites West Palm Beach Metrocentre

Traveller (13)
Room & Suite (35)
Pool & Beach (11)
  • Excellent23%
  • Very good47%
  • Average20%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
2 Star accommodation
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)
There are newer reviews for Holiday Inn Express & Suites West Palm Beach Metrocentre
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All reviewspancake machinereported the incidenttypical holiday inn express breakfastolder facilitycracker barrelnationals spring trainingfront deskfirst floorwall unitport evergladesnice visitopened the doorgreat place to stayboiled eggsfree breakfastbreakfast roombed was comfortable
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31 - 35 of 151 reviews
Reviewed 8 March 2017

I have stayed in West palm before and my regular hotel was booked. Stayed here for 2 nights in February. My room was ready early and I was able to check in early. The room was on the first floor, directly next to an elevator,...More

Thank Joe Z
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 24 March 2017

Hi Joe Z, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff, the cleanliness of our room, and the convenience of our location. However,...More

Reviewed 17 January 2017

I had one of the poorest holiday inn express experience at this place. First of all, place is not at the caliber of any other Holiday Inn properties. More or less seems like this one was re-purposed as Holiday Inn Express from other brand. Sleep...More

Thank slamdunkrookie
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 2 February 2017

Hello slamdunkrookie! Thank you for your feedback regarding your stay at Holiday Inn Exp & Stes W Palm Bch Metrocentre, FL. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding...More

Reviewed 8 January 2017 via mobile

Stayed one night as driving though. Best of the 4 holiday inns we stayed at. Reception efficient and friendly. Room and hotel very clean great bed. A moderately noisy AC breakfast standard American junk food. Best just grab a coffee and banana and check out....More

Thank Andrew P
Reviewed 7 January 2017 via mobile

Stayed here for one night en route up through Florida. I usually enjoy Holiday Inn Express hotels; unfortunately this was my first poor experience there. Check-in was easy and the staff was friendly, but our room (#105) was seriously lacking. There were scratches and chips...More

Thank Emily G
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 22 January 2017

Dear eg154329, Thank you for choosing to stay with us and for taking the time to provide your feedback. I am glad to know that you had a smooth check-in and that you found our staff friendly. On the other hand, please accept our apologies...More

Reviewed 3 October 2016 via mobile

I only stay at Holiday Inn Express when I travel. This hotel had a nice breakfast, but I was disappointed that the pancake machine wasn't working and couldn't find anyone to fix it. They did have a good selection of fruit which I enjoyed. The...More

1  Thank Sydhannah26
Response from Hemal P, General Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 25 October 2016

Dear Sydhannah26: Thank you for your review. I do apologize for any noise issues you may have faced during your stay, but can assure you that this is not the norm for our property. Our rooms are divided by 5/8" drywall on 6" concrete walls,...More

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Staying at a hotel should include all the comforts of home -- which is why we've gone the extra mile at the Holiday Inn to make your visit as relaxing as possible. From our cozy suites to our gracious service ...More to the cinnamon rolls waiting for you at our buffet breakfast, you'll find no shortage of ways to enjoy your stay. Whether you're traveling on business or vacationing in the city, we invite you to join us as our guest. Less
Hotel class
Contact Information
Hotel Amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room Service
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$100 - US$239 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Hotel And Suites Metrocentre
West Palm Beach Holiday Inn
Holiday Inn Express Metrocentre
Holiday Inn Express & Suites West Palm Beach Metrocentre Florida
United States > Florida > West Palm Beach
Traveller (13)
Room & Suite (35)
Pool & Beach (11)
Dining (8)
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Questions & Answers
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james s
17 February 2018|
Response from Missmlb0814 | Reviewed this property |
The many years I have stayed here at this hotel, I have never seen a shuttle van. Sorry
Room Tips
"This is not a vacation hotel.."
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"We stayed on the ground level one year. It was close to the housekeeping room where they wash and dry the..."
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"I would get an upper floor room away from the front desk"
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"Third floor was quiet and has the laundry in the hall."
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