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All reviewspancake machinenationals spring trainingfront deskfirst floorwall unitport evergladescracker barrelfoot trafficopened the doorgreat place to stayboiled eggsovernight stayfree breakfastfresh fruitbreakfast areafitness centerstayed for one night
Hotel receptionist was very helpful and give me a good deal. Lobby was clean and hallways. Room was pretty clean and bed and pillows were awesome. I really want to come back. Breakfast was really good, sausages, eggs and the famous cinnamon rolls.
Thank Norman M
Response from Sanjay P, General Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 13 September 2016
Dear Narman M:
Thank you for your comments, I am pleased that you enjoyed your stay, and am delighted that you look forward to returning to our property.
Decent location to all things in WPB. Price is right and overall place is clean and quiet. In-room HVAC is good, one of my top items when traveling. Only potential thing worth noting is that you may not want to stroll too far in area...it...More
1 Thank Joe S
Response from Sanjay P, General Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 8 August 2016
Dear Joe S:
Thank you for your comments. We are pleased that you enjoyed your stay at our property and that the HVAC system in the room was to your liking. I understand your comments about traveling too far from the property, but would like...More
This hotel was just off I-95 and convenient to shopping and sights. It's one exit from the Palm Beach Outlets. The hotel was clean, staff was very nice and helpful. Guivens was very nice and pleasant. My husband spoke to him for quite some time...More
I came to this area for vacation with my husband and kids. We had already booked a hotel at the Red Roof Inn Plus, but when we arrived (around 1:00pm), we were told we couldn't get into the room until 4:00!!! So of course we...More
Response from Hemal P, General Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 6 July 2016
Thank you for your review. I am very pleased to hear that you enjoyed your stay with us, and particularly happy that one of our staff members was able to make your stay. We look forward to your next visit.
Service is terrible. The company must be getting a tax credit judging from their employees I interacted with. I stayed in a room that had the air vent over the desk. I left for work and when I came back water was leaking from the...More
1 Thank Nick C
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 11 July 2016
Dear Nick C,
Thank you for taking the time to share your feedback regarding our hotel. It is regretful to learn about your dismay towards the overall quality of service rendered by some of our hotel staff members. We apologize for any inconvenience this may...More