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Holiday Inn Express & Suites West Palm Beach Metrocentre

Traveller (13)
Room & Suite (21)
Dining (9)
  • Excellent25%
  • Very good45%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
“pancake machine”(5 reviews)
“front desk”(23 reviews)
“first floor”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express & Suites West Palm Beach Metrocentre
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Reviews (148)
There are newer reviews for Holiday Inn Express & Suites West Palm Beach Metrocentre
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All reviewspancake machinefront deskfirst floorport evergladescracker barrelfoot trafficgreat place to stayboiled eggsclean roomonly stayed one nightfree breakfastfresh fruitfitness centerbreakfast areaking suitewould stay againnice breakfast
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31 - 35 of 139 reviews
Reviewed 21 May 2016

Was in town on business, when we arrived our rooms was not ready but front desk agent did his best to make changes and get us in. When we went to room we were assigned it was dirty. Went back down to front desk agent...More

Thank Maritza C
Reviewed 18 May 2016

Priced at a little over $100 stayed a night to visit with sister who was in town on vacation. Room was clean and acceptable. Security on the other hand not so good. Came out to car to remove luggage when approached by a emotionally distraught...More

Thank Al J
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 28 June 2016

Dear Al J, Thank you so much for taking the time to leave us your feedback. We are delighted to heart hat you found our property nice and clean. Your comments are highly valuable to us and will assist us in our continuous efforts to...More

Reviewed 12 May 2016 via mobile

We stayed here for a wedding over the past weekend. The wedding was at the Everglades club, but we are platinum members with IHG so we decided to stay here. Free parking, free breakfast, and a 10min drive to everything. It is in the business...More

Thank Nkhealy1517
Reviewed 28 March 2016

We decided to stay at this Holiday Inn Express again during our recent trip to the West Palm area. We like the fact that there are a number of restaurants close by. The Cracker Barrel is actually within walking distance. The employees at this hotel...More

2  Thank Gizmo311
Response from Hemal P, General Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 5 April 2016

Dear Gizmo311: Thank you for your comments. I sincerely apologize for the issues that you faced with the juice machine during your stay. Unfortunately the machine does not belong to the hotel, so when there are issues such as these, we are at the mercy...More

Reviewed 14 March 2016 via mobile

Knowing this is an inexpensive hotel, I was just hoping for a clean room and a comfortable bed. I was pleasantly surprised when the room was very clean and bed was super comfy! In addition, it had a good sized mini fridge and even a...More

1  Thank Lizjohnsonrn
Response from Hemal P, Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 5 April 2016

Dear Lizjohnsonrn, Thank you for your review. I am very pleased that the hotel exceeded your expectations. I am hoping that after staying at our property you will look into other IHG properties for your future stays, and we look forward to your next visit...More

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Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Price range
US$115 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$115 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (21)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (2)
Questions & Answers
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james s
17 February 2018|
Response from Missmlb0814 | Reviewed this property |
The many years I have stayed here at this hotel, I have never seen a shuttle van. Sorry
Room Tips
"We stayed on the ground level one year. It was close to the housekeeping room where they wash and dry the..."
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"I would get an upper floor room away from the front desk"
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"Third floor was quiet and has the laundry in the hall."
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"Chose a room at another hotel."
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