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All reviews pancake machine reported the incident typical holiday inn express breakfast older facility cracker barrel nationals spring training front desk first floor wall unit port everglades nice visit opened the door great place to stay boiled eggs free breakfast breakfast room bed was comfortable
The hotel is very clean. The price was good. Location is convenient to many options. We stayed 2 nights and had no issues. Free breakfast wasnice. I would stay again if we are in the area. Wish they had a hot tub but I guess...More
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 5 January 2018
I'm pleased to hear you had a nice stay with us! I appreciate your feedback, and it's something we'll consider for future renovations. I hope you'll stay with us again. Happy travels. - Sanjay, GM
We stayed there when we moved to WPB from CT.
Great staff, and pleasing attitude . Break fast they serve is phenomenal,
Good place for family . Easy access to high way .
We love this place . Feel safe .
2 Thank Chef Rence x
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 8 January 2018
We appreciate the love! We're happy to hear our staff is accommodating and our breakfast is phenomenal. You're always welcome here. Hope you'll stay with us again soon. All the best. -
Water pressure/temperature at the hotel was quite bad. Very weak and warm at best. I have requested to cancel my stay within 20 minutes of check in so that I could find a hotel with better shower.
Front desk person was really unpleasant and mostly...More
Thank DIOGENES L
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 24 October 2017
Hi DIOGENES L,
Thank you for your stay and for being an IHG Rewards Club Platinum member. Our goal has always been to provide our guests with the best hospitality service and I regret to read that your experience was not as pleasant as it...More
The room was nice as always.. We were on the 3rd floor. We stay here each year, so we pretty much know the staff. Only disappointment is, that the breakfast is not as good as it used to be. Items on the menu are scrambled...More
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 12 January 2018
Our apologies the breakfast didn't live up to your expectations this time. I really appreciate you being returning customers, and I'm thankful for your feedback. It's something we'll consider moving forward. Here's to hoping you'll stay with us again so we can serve you the...More
Went there this past weekend, hotel was very close to Rapids Water Park. We had three rooms, had to move one room because of the AC was frozen. They responded very fast in moving us to another room. Breakfast was good, front desk was also...More
1 Thank CaringManagement
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 16 January 2018
My apologies for the issue with the AC, but I'm pleased we could accommodate you with a new room quickly enough. I really appreciate you being a fan of what we do here. I hope you'll stay with us again soon. - Sanjay, GM
Staying at a hotel should include all the comforts of home -- which is why we've gone the extra mile at the Holiday Inn to make your visit as relaxing as possible. From our cozy suites to our gracious service …Moreto the cinnamon rolls waiting for you at our buffet breakfast, you'll find no shortage of ways to enjoy your stay. Whether you're traveling on business or vacationing in the city, we invite you to join us as our guest. Less
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