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Holiday Inn Express & Suites West Palm Beach Metrocentre

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Traveller (13)
Room & Suite (21)
Dining (9)
Overview
  • Excellent23%
  • Very good47%
  • Average20%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (161)
There are newer reviews for Holiday Inn Express & Suites West Palm Beach Metrocentre
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All reviewspancake machinetypical holiday inn express breakfastolder facilitynationals spring trainingfront deskcracker barrelfirst floorwall unitport evergladesfoot trafficnice visitopened the doorgreat place to stayboiled eggsfree breakfastbreakfast roombed was comfortable
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21 - 25 of 150 reviews
Reviewed 4 November 2017 via mobile

We stayed there when we moved to WPB from CT. Great staff, and pleasing attitude . Break fast they serve is phenomenal, Good place for family . Easy access to high way . We love this place . Feel safe .

2  Thank Chef Rence x
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 8 January 2018

We appreciate the love! We're happy to hear our staff is accommodating and our breakfast is phenomenal. You're always welcome here. Hope you'll stay with us again soon. All the best. - Sanjay, GM

Reviewed 9 October 2017 via mobile

Water pressure/temperature at the hotel was quite bad. Very weak and warm at best. I have requested to cancel my stay within 20 minutes of check in so that I could find a hotel with better shower. Front desk person was really unpleasant and mostly...More

Thank DIOGENES L
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 24 October 2017

Hi DIOGENES L, Thank you for your stay and for being an IHG Rewards Club Platinum member. Our goal has always been to provide our guests with the best hospitality service and I regret to read that your experience was not as pleasant as it...More

Reviewed 28 August 2017

The room was nice as always.. We were on the 3rd floor. We stay here each year, so we pretty much know the staff. Only disappointment is, that the breakfast is not as good as it used to be. Items on the menu are scrambled...More

Thank Missmlb0814
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 12 January 2018

Our apologies the breakfast didn't live up to your expectations this time. I really appreciate you being returning customers, and I'm thankful for your feedback. It's something we'll consider moving forward. Here's to hoping you'll stay with us again so we can serve you the...More

Reviewed 16 July 2017

Went there this past weekend, hotel was very close to Rapids Water Park. We had three rooms, had to move one room because of the AC was frozen. They responded very fast in moving us to another room. Breakfast was good, front desk was also...More

1  Thank CaringManagement
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 16 January 2018

My apologies for the issue with the AC, but I'm pleased we could accommodate you with a new room quickly enough. I really appreciate you being a fan of what we do here. I hope you'll stay with us again soon. - Sanjay, GM

Reviewed 27 June 2017

Got a free room for my points as a rewards member for IHG. This was a great hotel, conveninelty located. The front desk staff was terrific. Nice pool, nice room and very clean. Nice breakfast included.

Thank Fletcher/Ruth F
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$89 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (13)
Room & Suite (21)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (2)
Questions & Answers
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james s
17 February 2018|
Answer
Response from Missmlb0814 | Reviewed this property |
The many years I have stayed here at this hotel, I have never seen a shuttle van. Sorry
0
Votes
Room Tips
"This is not a vacation hotel.."
pjarider
2 million years ago
Read review
"We stayed on the ground level one year. It was close to the housekeeping room where they wash and dry the..."
Missmlb0814
2 million years ago
Read review
"I would get an upper floor room away from the front desk"
JoeZ520
2 million years ago
Read review
"Third floor was quiet and has the laundry in the hall."
normanm505
2 million years ago
Read review
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