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Holiday Inn Express Hotel & Suites MetroCentre

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Holiday Inn Express Hotel & Suites MetroCentre
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131 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Monmouth, United Kingdom
Reviewed 25 February 2016

Stayed in a few Holiday Inn Express hotels in The USA on this trip. This was our least favourite and the most expensive. The hotel looked a little tired though the welcome was warm. The location was far enough away from West Palm Beach that you had to drive to get a meal unless you wanted to go to Cracker...

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Helpful?
1Thank Lynne S
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Lynne S: Thank you for your comments. I do apologize for the restaurant situation within walking distance, however, there is a choice of numerous restaurants no more than a 5 minute drive from the property. In the future our front desk staff would be more than happy to assist with recommendations and directions. We are conveniently located to reach...

Saint Petersburg, Florida, United States
Reviewed 24 February 2016

This hotel is centrally located to most attractions...It has spacious rooms that are clean with newer furnishings.... Breakfast which is included with the price....The breakfast buffet was replenished frequently....The price was high because it was in season...The front desk staff was friendly and willing to assist travelers who were not familiar with the area...

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Helpful?
Thank WinstonA03
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear WinstonA03: Thank you for your comments. I am glad that our staff was able to assist you with local directions. Our hotel is very centrally located to all of Palm Beach County, and we feel it is very important for our staff to be knowledgeable prepared to assist our guests with directions and suggestions.

Preston, England, United Kingdom
Reviewed 13 February 2016 via mobile

On my tour of Florida we stayed here 2 nights. It's a very clean modern hotel as you'd expect from holiday inn. The room was big, we fronted onto the main road but there was very little noise so we all slept well. Great location for the outlet malls and travelling into palm Beach. Free large car park. The pool...

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Helpful?
Thank Steve D
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Steve D: Thank you for your honest review. I am very pleased to hear that your overall experience at the hotel met your expectations. I would like to apologize for the pool being dirty, as we had a large tree trim project going on, and they left debris in the pool daily. Although our pools are cleaned by a...

Pittsburgh, Pennsylvania
Reviewed 6 February 2016

My husband, my husband's caregiver and I stay here a few weeks ago while waiting to get the autotrain back up north. Because of the snow blizza d up North, our train had been cancelled for 3 days. So when I told my friends up North I was stranded in beautiful West Palm Beach due to the weather, I got...

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Helpful?
Thank susanadelaney
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear SusanDelaney: Thank you for your comments, I am very pleased to hear that you found our service exceptional, and would also like to apologize for the minor issues you did face during your stay. Our staff strives for 100% customer satisfaction, and guest feedback only helps us improve. Glad you made it back without any more delays, and we...

Quad-Cities
Reviewed 5 February 2016

Hotel is close to I95,, about 10-15 min, to WPB and PB attractions. Our room was clean, spacious and quiet. There are a few restaurants close by this hotel, if you want a larger selection you will want to go to WPB or PB.

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Helpful?
Thank Tom B
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Tom B: Thank you for your comments. I am very pleased that you found our property clean, spacious, and quiet. The hotel is located with easy access to all area attractions, and our staff is always more than happy to assist with area foods, attractions, etc.

Salem, Oregon
Reviewed 28 January 2016

This is a nice and clean hotel. The reception area is nice and the breakfast area is well maintained. The Evening Reception staff member, Suze, was very nice and friendly and helpful. We definitely got a good welcome. The room is clean and well appointed - the towels and the sheets were of nice quality. The breakfast was a full...

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Helpful?
Thank SueinSalem
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear SueinSalem: Thank you for your review. I am happy to hear that all the staff members you encountered during your stay were able to meet your expectations for quality service. I do apologize for the message light, and understand that the automated check-in message can be annoying. Although it can be removed by the guests by the push of...

Uniontown, Ohio
Reviewed 22 January 2016

Michelle C. and the rest of the staff including the server at breakfast were all very friendly, courteous and helpful. The room could use some updating, but overall, everything was very good. It was raining when I left, and Michelle offered an umbrella to get to my car.

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Helpful?
Thank DavidB19922014
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear DavidB19922014: Thank you for your comments. I am very pleased to hear that Michelle and Imelda were able to meet your service expectations. Just want to inform you that we are currently working on making various updates to the property this year. We look forward to you seeing the changes during your next visit.

Phoenix, Arizona
Reviewed 15 January 2016

Rooms are clean and bed + pillows very comfy for a nice sleep. Typical morning breakfast nothing too fancy but hits the spot. I asked for a quiet room away from traffic and that worked out fine to get me a good nights rest. Price is good, location is convenient, and should by good for others to check out!

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Thank sesshi101
Florida
Reviewed 12 January 2016

We stayed at this hotel for one night. The desk clerk was very pleasant and helpful. The room and furnishings were good. Breakfast was good and consisted of eggs, biscuits and gravy, cereal, bread, coffee and juice. I would stay here again when in the area. The sign for the hotel was tricky to see.

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Helpful?
Thank alwaysfun2travel
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear alwaysfun2travel: Thank you for your comments. I am pleased to hear that you will return to our property during your next visit. I understand the signage being tricky, and just want to let you know that we are currently working on getting the necessary municipal approvals to add additional signage.

Stone Mountain, Georgia
Reviewed 10 January 2016

I've stayed here for almost 2 months and the convenience of this location always makes for a pleasant stay, and of course the "Free" hot breakfast doesn't hurt either. It's close to a 24 hr. Walmart maybe 4 city blocks if you're so inclined to walk. A I mentioned the Free breakfast is Great but just as "Great" Is the...

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Helpful?
Thank FLex887
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear FLex887: Thank you for your comments. I am very pleased that our staff has left an impression on you. Our staff takes pride in offering great customer service, and it is very reassuring to see that we are achieving this. We hope you return soon, and look forward to your nect stay.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel and Suites Palm Beach The Holiday Inn Express Hotel & Suites West Palm Beach Metrocentre is the perfect place to go on vacation, as you can enjoy the many attractions of Palm Beach. Our comfortable hotel is conveniently located right off I-95 and is just ten minutes from the Palm Beach International Airport (PBI). If you're in Palm Beach for business, the Palm Beach County Convention Center is only five miles from our accommodations, and the South Florida Fairgrounds are just ten minutes away. You'll also be near the Port of Palm Beach, Metrocentre Corporate Park and Pratt & Whitney. West Palm Beach offers many different attractions for vacationers. You can hit the links by getting in a game of golf at PGA National Resort. Rapids Water Park, located two miles from our West Palm Beach hotel, is home to the biggest water slide in Florida. City Place and Worth Avenue, also located just ten minutes from our hotel, provide premium shopping for those who want to stay inside. Additionally, you can enjoy a day at the beach by driving to one of our local beaches. After a day of sightseeing, return to our fabulous West Palm Beach hotel and enjoy choice amenities like free high-speed Internet access. You can keep up your daily routine by taking advantage of our Fitness Center and outdoor pool. Stay Smart with our West Palm Beach hotel deals. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites MetroCentre

Address: 2485 Metrocentre Blvd, West Palm Beach, FL 33407-3151
Region: United States > Florida > West Palm Beach
Price Range: €112 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites MetroCentre 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Metrocentre
West Palm Beach Holiday Inn
Holiday Inn Express Metrocentre
Holiday Inn Express Hotel & Suites MetroCentre West Palm Beach, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites MetroCentre staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Hotel & Suites MetroCentre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would get an upper floor room away from the front desk”
JoeZ520, 8 Mar 2017 | Read review
“Third floor was quiet and has the laundry in the hall.”
normanm505, 24 Aug 2016 | Read review
“Chose a room at another hotel.”
nickcH5362XG, 25 Jun 2016 | Read review
“We were on the third floor. The elevator worked well.”
SueinSalem, 28 Jan 2016 | Read review
“Third floor is best for quiet”
DavidB19922014, 22 Jan 2016 | Read review
5 of 5