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Staying at a hotel should include all the comforts of home -- which is why we've gone the extra mile at the Holiday Inn to make your visit as relaxing as possible. From our cozy suites to our gracious service ...Moreto the cinnamon rolls waiting for you at our buffet breakfast, you'll find no shortage of ways to enjoy your stay. Whether you're traveling on business or vacationing in the city, we invite you to join us as our guest. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
All reviewspancake machinereported the incidenttypical holiday inn express breakfastolder facilitycracker barrelnationals spring trainingfront deskfirst floorwall unitport evergladesnice visitopened the doorgreat place to stayboiled eggsfree breakfastbreakfast roombed was comfortable
Others have criticised this place but overall, we found it to be good value and set in a readily-accessible and convenient location for all West Palm Beach destinations. While cleaning could be better, this was the only detail we felt to be lacking. If you...More
Much deferred maintenance, lackluster front desk staff (not helpful in locating local attractions-referred us to the internet instead). Cleaning staff failed to replenish room supplies several times. You need to hop on I-95 and go south one exit to find plentiful choice of restaurants. In...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 5 April 2012
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how...More
We stayed at the Holiday Inn Express Metrocentre for 2 nights. Easy check-in. Rooms have regriferator and microwave. The rooms was clean although bathroom was a little dirty around the baseboards.
The king bed was comforatable and didn't notice any noise from the outside. The...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 30 March 2012
Thank you for your review and being so detailed in the good, the bad and the very good! Whilst I am pleased with the good and the really good comments, I truly value the bad comments as this gives us the opportunity of improving...More
Front desk people were great but beyond that it is a horrible place to stay. Room felt dirty. Faucet in shower was almost disconnected due to dry rot as was the hanging bar for clothes that took the place of a closet. They neglected to...More
No frills, clean with basic's "only". Nice tv with no HD??? Not many restaurants close, but "gentlemans club" close by. Walking distance. Ok for men but limited for ladies that like conveniences. Glass of wine with dinner, etc. 4 miles minimum for decent restaurants.