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Holiday Inn Express & Suites West Palm Beach Metrocentre

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Traveller (13)
Room & Suite (21)
Dining (9)
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Overview
  • Excellent25%
  • Very good46%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (151)
There are newer reviews for Holiday Inn Express & Suites West Palm Beach Metrocentre
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All reviewspancake machinenationals spring trainingfront deskfirst floorport evergladescracker barrelfoot trafficgreat place to stayboiled eggsfree breakfastfresh fruitbreakfast areafitness centerbed was comfortablewould stay againstayed here for one nightking suite
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11 - 15 of 141 reviews
Reviewed 5 January 2018 via mobile

My husband and I stayed at this hotel on our way home from Key West. We have had positive experience with Holiday Inn Express in other cities, unfortunately this time was very disappointing. Check in was quick and efficient, but upon getting in the elevator...More

Thank ringoSavannah
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 8 January 2018

I'm very disappointed to hear we dropped the ball on getting your room together before you arrived. If this ever happens, let us know so we can make it right for you while you're with us. We've been especially busy during the holidays, and I...More

Reviewed 15 December 2017 via mobile

The hotel is very clean. The price was good. Location is convenient to many options. We stayed 2 nights and had no issues. Free breakfast wasnice. I would stay again if we are in the area. Wish they had a hot tub but I guess...More

Thank Doug_hej44
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 5 January 2018

I'm pleased to hear you had a nice stay with us! I appreciate your feedback, and it's something we'll consider for future renovations. I hope you'll stay with us again. Happy travels. - Sanjay, GM

Reviewed 4 November 2017 via mobile

We stayed there when we moved to WPB from CT. Great staff, and pleasing attitude . Break fast they serve is phenomenal, Good place for family . Easy access to high way . We love this place . Feel safe .

2  Thank Chef Rence x
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 8 January 2018

We appreciate the love! We're happy to hear our staff is accommodating and our breakfast is phenomenal. You're always welcome here. Hope you'll stay with us again soon. All the best. - Sanjay, GM

Reviewed 9 October 2017 via mobile

Water pressure/temperature at the hotel was quite bad. Very weak and warm at best. I have requested to cancel my stay within 20 minutes of check in so that I could find a hotel with better shower. Front desk person was really unpleasant and mostly...More

Thank DIOGENES L
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 24 October 2017

Hi DIOGENES L, Thank you for your stay and for being an IHG Rewards Club Platinum member. Our goal has always been to provide our guests with the best hospitality service and I regret to read that your experience was not as pleasant as it...More

Reviewed 28 August 2017

The room was nice as always.. We were on the 3rd floor. We stay here each year, so we pretty much know the staff. Only disappointment is, that the breakfast is not as good as it used to be. Items on the menu are scrambled...More

Thank Missmlb0814
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 12 January 2018

Our apologies the breakfast didn't live up to your expectations this time. I really appreciate you being returning customers, and I'm thankful for your feedback. It's something we'll consider moving forward. Here's to hoping you'll stay with us again so we can serve you the...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Tennis Court
Details
Price range
US$109 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (21)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (2)
Questions & Answers
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james s
17 February 2018|
Answer
Response from Missmlb0814 | Reviewed this property |
The many years I have stayed here at this hotel, I have never seen a shuttle van. Sorry
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Votes
Room Tips
"We stayed on the ground level one year. It was close to the housekeeping room where they wash and dry the..."
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"I would get an upper floor room away from the front desk"
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"Third floor was quiet and has the laundry in the hall."
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"Chose a room at another hotel."
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