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We stayed there when we moved to WPB from CT.
Great staff, and pleasing attitude . Break fast they serve is phenomenal,
Good place for family . Easy access to high way .
We love this place . Feel safe .
2 Thank Chef Rence x
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 8 January 2018
We appreciate the love! We're happy to hear our staff is accommodating and our breakfast is phenomenal. You're always welcome here. Hope you'll stay with us again soon. All the best. -
Water pressure/temperature at the hotel was quite bad. Very weak and warm at best. I have requested to cancel my stay within 20 minutes of check in so that I could find a hotel with better shower.
Front desk person was really unpleasant and mostly...More
Thank DIOGENES L
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 24 October 2017
Hi DIOGENES L,
Thank you for your stay and for being an IHG Rewards Club Platinum member. Our goal has always been to provide our guests with the best hospitality service and I regret to read that your experience was not as pleasant as it...More
The room was nice as always.. We were on the 3rd floor. We stay here each year, so we pretty much know the staff. Only disappointment is, that the breakfast is not as good as it used to be. Items on the menu are scrambled...More
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 12 January 2018
Our apologies the breakfast didn't live up to your expectations this time. I really appreciate you being returning customers, and I'm thankful for your feedback. It's something we'll consider moving forward. Here's to hoping you'll stay with us again so we can serve you the...More
Went there this past weekend, hotel was very close to Rapids Water Park. We had three rooms, had to move one room because of the AC was frozen. They responded very fast in moving us to another room. Breakfast was good, front desk was also...More
1 Thank CaringManagement
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 16 January 2018
My apologies for the issue with the AC, but I'm pleased we could accommodate you with a new room quickly enough. I really appreciate you being a fan of what we do here. I hope you'll stay with us again soon. - Sanjay, GM
This is my third or fourth time staying here. I highly recommend it. Jonathon at the front desk was so friendly and helpful regarding recommendations on where to eat in the area. I'll definitely stay here the next time I'm in the area.