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Holiday Inn Express & Suites West Palm Beach Metrocentre

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Traveller (13)
Room & Suite (21)
Dining (9)
Ratings and reviews
  • Excellent24%
  • Very good46%
  • Average20%
  • Poor7%
  • Terrible3%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
Staying at a hotel should include all the comforts of home -- which is why we've gone the extra mile at the Holiday Inn to make your visit as relaxing as possible. From our cozy suites to our gracious service to the cinnamon rolls waiting for you at our buffet breakfast, you'll find no...
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Location and contact
2485 Metrocentre Blvd, West Palm Beach, FL 33407-3151
8.2 km to West Palm Beach Intl Airport
27 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
7 Aug8 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (157)
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35
63
30
12
6
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All reviewspancake machinenationals spring trainingfront deskfirst floorwall unitport evergladescracker barrelfoot trafficopened the doorgreat place to stayboiled eggsfree breakfastovernight staybreakfast areafitness centerstayed for one nightbed was comfortable
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1 - 5 of 146 reviews
Reviewed 3 weeks ago

Stayed here one night while traveling. Although the bathroom was very clean it had a tub/shower combo--would've preferred a shower. Bed was hard and we noticed the next day when the light hit the headboard, there was a greasy film on it, most likely from...More

Thank Sharon B
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 2 weeks ago

We appreciate feedback like this, Sharon. It's disappointing that you didn't find more to enjoy about your stay, but with your review in mind, I know we can do better in the future. Please never hesitate to call the front desk with any concerns regarding...More

Reviewed 1 June 2018

Tournament at Fit team, soccer fields 5/11/18 - 5/13/18. Free breakfast, the pancakes in the automatic machine was not working. Clean room, sofa bed was small wasn't a double. Friendly and attentive staff.

Thank natmc33076
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 5 June 2018

Thanks for the stars and the feedback. If anything needs our attention while you're here, let us know so we can take care of it right away. Hope you'll stay with us again. Best. - Sanjay, GM

Reviewed 28 April 2018

We checked in and the attendant was very friendly, funny and took care of us right away. Everything looked good until we went to the 2nd floor to our room. We opened the door and the smell was intense. It wasn't an identifiable odor, just...More

Thank pjarider
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 4 May 2018

I apologize we didn't meet your expectations this time. We would have happily moved you to a room that would better meet your standards. Here's to hoping we get the chance to make it up to you in the future. Best. -Sanjay, GM

Reviewed 26 April 2018 via mobile

Stayed for a overnight stay for softball. It was a very nice stay. There was a nice breakfast in the morning and it was very good. They had a very good variety of stuff. Staff was very friendly. Rooms were clean and fresh, Beds a...More

Thank Bobbie H
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 30 April 2018

I'm pleased you enjoyed your overnight, Bobbie! I appreciate the feedback, and I'll be sure to keep this in mind about the beds when we update next. Hope to have you stay with us again. - Sanjay, GM

Reviewed 25 April 2018

we stayed for one night whilst traveling thro Florida, the hotel had plenty of parking and the rooms were clean but very old fashioned. the signage to the hotel could have been better, I had looked on google map so I knew where it should...More

Thank _mannjill
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 29 April 2018

Thanks for taking the time to leave your feedback. We'll certainly consider your experience with our signage next time we update our place. We hope you'll stay with us again so we can make your next visit even better. - Sanjay, GM

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About
Description
Staying at a hotel should include all the comforts of home -- which is why we've gone the extra mile at the Holiday Inn to make your visit as relaxing as possible. From our cozy suites to our gracious service ...More to the cinnamon rolls waiting for you at our buffet breakfast, you'll find no shortage of ways to enjoy your stay. Whether you're traveling on business or vacationing in the city, we invite you to join us as our guest. Less
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (21)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (2)
Questions & Answers
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james s
17 February 2018|
Answer
Response from Missmlb0814 | Reviewed this property |
The many years I have stayed here at this hotel, I have never seen a shuttle van. Sorry
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Room Tips
"This is not a vacation hotel.."
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"We stayed on the ground level one year. It was close to the housekeeping room where they wash and dry the..."
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"I would get an upper floor room away from the front desk"
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"Third floor was quiet and has the laundry in the hall."
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