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Holiday Inn Express Hotel & Suites MetroCentre

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Holiday Inn Express Hotel & Suites MetroCentre
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130 Reviews from our TripAdvisor Community

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Showing 122: English reviews
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Reviewed yesterday NEWvia mobile

We have stayed here twice. Good area, only 11/2 miles from new spring training facility for Nationals and Houston and about 15 min from Cardinals and Marlins. Easy check in, out. Hot breakfast was late due to a no show attendant but they handled it well. Room clean and spacious. Restaurant and shopping close. Will reserve again next year.

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Helpful?
Thank wemmjm
Laurys Station, Pennsylvania
Reviewed 2 weeks ago

I have stayed in West palm before and my regular hotel was booked. Stayed here for 2 nights in February. My room was ready early and I was able to check in early. The room was on the first floor, directly next to an elevator, the front desk and breakfast area. The room was average. The biggest concern was it...

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Helpful?
Thank Joe Z
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Hi Joe Z, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff, the cleanliness of our room, and the convenience of our location. However, I was concerned to see that you did not completely enjoy your stay due to...

Houston, Texas
Reviewed 17 January 2017

I had one of the poorest holiday inn express experience at this place. First of all, place is not at the caliber of any other Holiday Inn properties. More or less seems like this one was re-purposed as Holiday Inn Express from other brand. Sleep quality was horrible, beds are most uncomfortable. Front desk is not helpful by any means...

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Helpful?
Thank slamdunkrookie
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Hello slamdunkrookie! Thank you for your feedback regarding your stay at Holiday Inn Exp & Stes W Palm Bch Metrocentre, FL. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the bed condition, front desk service and the room condition. We will address these concerns....

UK
Reviewed 8 January 2017 via mobile

Stayed one night as driving though. Best of the 4 holiday inns we stayed at. Reception efficient and friendly. Room and hotel very clean great bed. A moderately noisy AC breakfast standard American junk food. Best just grab a coffee and banana and check out. Only negative was no restaurants in the immediate area. Would we stay again probably not...

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Helpful?
Thank Andrew P
New York
Reviewed 7 January 2017 via mobile

Stayed here for one night en route up through Florida. I usually enjoy Holiday Inn Express hotels; unfortunately this was my first poor experience there. Check-in was easy and the staff was friendly, but our room (#105) was seriously lacking. There were scratches and chips on the furniture, the plastic toilet handle had a large piece broken off, the tub...

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Helpful?
Thank Emily G
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear eg154329, Thank you for choosing to stay with us and for taking the time to provide your feedback. I am glad to know that you had a smooth check-in and that you found our staff friendly. On the other hand, please accept our apologies for the shortcomings, particularly with the overall condition of the room that was provided to...

Reviewed 3 October 2016 via mobile

I only stay at Holiday Inn Express when I travel. This hotel had a nice breakfast, but I was disappointed that the pancake machine wasn't working and couldn't find anyone to fix it. They did have a good selection of fruit which I enjoyed. The hotel was very crowded which meant it was noisy. Our room was at the end...

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Helpful?
1Thank Sydhannah26
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Sydhannah26: Thank you for your review. I do apologize for any noise issues you may have faced during your stay, but can assure you that this is not the norm for our property. Our rooms are divided by 5/8" drywall on 6" concrete walls, so generally even at full capacity noise is not an issue. Once again I do...

Florida
Reviewed 23 September 2016

We go to West Palm Beach often during spring and summer to snorkel and dive, and Holiday Inn Metrocenter is our favorite hotel to stay at. Good location, clean, nice free breakfast, very friendly staff.

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Helpful?
Thank UnderwaterDetective
Reviewed 24 August 2016

Hotel receptionist was very helpful and give me a good deal. Lobby was clean and hallways. Room was pretty clean and bed and pillows were awesome. I really want to come back. Breakfast was really good, sausages, eggs and the famous cinnamon rolls.

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Helpful?
Thank Norman M
Sanjay P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Narman M: Thank you for your comments, I am pleased that you enjoyed your stay, and am delighted that you look forward to returning to our property.

Reviewed 26 July 2016 via mobile

Decent location to all things in WPB. Price is right and overall place is clean and quiet. In-room HVAC is good, one of my top items when traveling. Only potential thing worth noting is that you may not want to stroll too far in area...it isn't "bad" per SE but there are the occasional "characters" milling around. Will be the...

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Helpful?
Thank Joe S
Sanjay P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Joe S: Thank you for your comments. We are pleased that you enjoyed your stay at our property and that the HVAC system in the room was to your liking. I understand your comments about traveling too far from the property, but would like to add that in the 8 years of operation we have not had a incident...

Deerfield Beach, Florida
Reviewed 18 July 2016

This hotel was just off I-95 and convenient to shopping and sights. It's one exit from the Palm Beach Outlets. The hotel was clean, staff was very nice and helpful. Guivens was very nice and pleasant. My husband spoke to him for quite some time and he could not have been nicer. Breakfast in the am was very good. Everything...

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Helpful?
Thank grantham353

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel and Suites Palm Beach The Holiday Inn Express Hotel & Suites West Palm Beach Metrocentre is the perfect place to go on vacation, as you can enjoy the many attractions of Palm Beach. Our comfortable hotel is conveniently located right off I-95 and is just ten minutes from the Palm Beach International Airport (PBI). If you're in Palm Beach for business, the Palm Beach County Convention Center is only five miles from our accommodations, and the South Florida Fairgrounds are just ten minutes away. You'll also be near the Port of Palm Beach, Metrocentre Corporate Park and Pratt & Whitney. West Palm Beach offers many different attractions for vacationers. You can hit the links by getting in a game of golf at PGA National Resort. Rapids Water Park, located two miles from our West Palm Beach hotel, is home to the biggest water slide in Florida. City Place and Worth Avenue, also located just ten minutes from our hotel, provide premium shopping for those who want to stay inside. Additionally, you can enjoy a day at the beach by driving to one of our local beaches. After a day of sightseeing, return to our fabulous West Palm Beach hotel and enjoy choice amenities like free high-speed Internet access. You can keep up your daily routine by taking advantage of our Fitness Center and outdoor pool. Stay Smart with our West Palm Beach hotel deals. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites MetroCentre

Address: 2485 Metrocentre Blvd, West Palm Beach, FL 33407-3151
Region: United States > Florida > West Palm Beach
Price Range: €115 - €290 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites MetroCentre 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Hotel And Suites Metrocentre
West Palm Beach Holiday Inn
Holiday Inn Express Metrocentre
Holiday Inn Express Hotel & Suites MetroCentre West Palm Beach, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites MetroCentre staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Hotel & Suites MetroCentre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would get an upper floor room away from the front desk”
 of 5 bubbles JoeZ520, 8 Mar 2017 | Read review
“Third floor was quiet and has the laundry in the hall.”
 of 5 bubbles normanm505, 24 Aug 2016 | Read review
“Chose a room at another hotel.”
 of 5 bubbles nickcH5362XG, 25 Jun 2016 | Read review
“We were on the third floor. The elevator worked well.”
 of 5 bubbles SueinSalem, 28 Jan 2016 | Read review
“Third floor is best for quiet”
 of 5 bubbles DavidB19922014, 22 Jan 2016 | Read review
5 of 5