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Embassy Suites by Hilton West Palm Beach Central

Booking.comUS$131*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$136*
US$131*
US$136*
US$132*
US$136*
US$131*
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Embassy Suites by Hilton West Palm Beach Central
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1,100 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton West Palm Beach Central
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Showing 1,050: English reviews
Fort Myers, Florida
Reviewed 6 April 2017

Would highly recommend this hotel to anyone. Very clean and convenient location to access airport. Room was clean and digital check in made things extremely easy. I will be staying at this hotel on my next trip for sure.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank B1172HYalexm
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

We appreciate you choosing us to host you for your recent trip. We love it when our guests take the time to share a review of their experience are thrilled that from your review that we were able to provide you with a five-star experience. We really appreciate your comments regarding cleanliness. Our staff members take their roles in our...

St. Augustine
Reviewed 5 April 2017

Spent the evening at this Embassy Suites and once again it was everything I hoped it would be. The check-in process with Michelle at the front desk was exemplary. All of the staff were extremely professional and helpful. You can't beat the complementary breakfast and managers complementary cocktail hour. I shall be back again...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank bigarn44
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We...

Garrett Park, Maryland
Reviewed 5 April 2017

My wife, son and I spent 2 weeks at this property in mid-March. I'll start with the negatives and work my way to the positives. We arrive at around 12:30 pm and discover the room not ready, not a real problem except we didn't get in until 5pm. I don't know the star rating of this hotel, but there aren't...

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Helpful?
2Thank Scott G
Management response:

Dear Scott G, Thank you for taking the time to review your recent experience with us. Although I am glad to hear you had numerous positive encounters with our team, I am disappointed that your stay was not flawless. Whether our guest for 1 night or 2 weeks, we strive to create exceptional experiences in every aspect of the property...

Chicago, Illinois
Reviewed 2 April 2017 via mobile

Here is a plus! A free breakfast for everyone - and a pretty good one at that! Plenty to pick from, toast, muffins, make your own waffles. The scrambled eggs looked like the powder variety, but still lots of alternatives. Good fresh fruit. The room was clean and comfortable. The bed had clean linen, and was also quite comfortable. Although...

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Helpful?
Thank Mike B
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Mike, Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!

St. Augustine, Florida
Reviewed 29 March 2017

This is a typical Embassy Suites offering a two room suite, along with a bar sink and mini fridge. The room was a little dated and the couch and carpet were showing wear. The walk in shower also needed to be recaulked. The room was okay, I think I expected better for the price. We went down for the complimentary...

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Helpful?
1Thank CTK6955
Management response:

Dear CTK6955, Thank you for your recent business and feedback. Please accept our apologies that your stay did not exceed your expectations. We are currently in the planning phases of a full property renovation which will address all rooms and public spaces. I will follow up personally with the bar, as we have a rigorous and consistent commitment to cleanliness....

Atlanta, Georgia
Reviewed 28 March 2017 via mobile

Pros: - Friendly staff - Clean, newer rooms - Great breakfast buffet - Comfortable beds - Nice gym Cons: - Thin walls This is an excellent example of what an Embassy Suites can and should be. The front desk clerk acknowledged status at check in and provided a gift bag with water and snacks. The room was clean and the...

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Helpful?
Thank Mustangcop
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you a...

Miami, Florida
Reviewed 24 March 2017

1st off, best check-in service ever. Gave me a mini card with time frames of breakfast and HAPPY HOUR THAT WAS FREE! Bartenders were great and fast not to mention hilarious! I didn't have to leave the hotel because the food choices at the resturant was GREAT!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank valeriebC8062FY
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We...

South
Reviewed 21 March 2017

The hotel itself was nice, as others have said close to the airport. Since I do not hear , did not hear the planes take off. But could see them from the hotel rooms window. There were a couple of places where the service fell down: In the restaurant on Friday night not enough servers on duty and short bartenders...

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Helpful?
Thank feather_7
Management response:

Hello, Thank you for staying with us recently and providing us with feedback. We regret to hear that your stay was not perfect. We will use your feedback as a tool to improve our services, as we are always committed to continuous improvement. We hope that you will consider returning in the future, and allow us another opportunity to exceed...

Fredericton, Canada
Reviewed 21 March 2017

Stayed here for proximity to airport and suite option. Shuttle will take you to the downtown area for eating and shopping (I think) which is nice. Airport shuttle was on time and got us there in lots of time. They also did boxed breakfasts for us as we left before the breakfast started. Nice bonus. If you have an early...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank OriginalShoon
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for your feedback regarding your recent stay at Embassy Suites West Palm Beach. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!

A TripAdvisor Member
Level Contributor
117 reviews
14 hotel reviews
13 helpful votes
Reviewed 19 March 2017 via mobile

Try and stay here every visit. Great staff. Food is great and lots of space. A little dated but homely. Free parking and the gym is ok. Rooms are nice and big and have a microwave for the pizza breakfast.

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Thank A TripAdvisor Member
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites West Palm Beach - Central features an ideal location, award-winning service, and first-class amenities to stand out as one of the top West Palm Beach hotels. Situated just off I-95, less than five-minutes from West Palm Beach Airport, this prime location offers easy access to the Kravis Center, many of south Florida's finest beaches, and CityPlace where you can enjoy the area's best shopping and dining experiences. Guests will be greeted with a warm welcome and friendly smile as they check into spacious guest rooms highlighted by stylish decor, 37" flat-screen TVs, free WiFi, and select suites with walkout balconies. The onsite Atrium Restaurant provides a delicious menu of American favorites prepared with the freshest local ingredients for breakfast, lunch, and dinner, and guests can unwind with a signature cocktail or a craft beer from the Atrium Lounge. Maintain your active lifestyle in the 24-hour fitness center or on the outdoor tennis courts, spend the afternoons soaking in the Florida sun by the outdoor pool, and relax in evening in the dry sauna or whirlpool tubs. With over 18,000 sq. Ft. Of flexible event space, this is also an excellent venue for hosting business meetings, corporate conferences, and weddings. The Embassy Suites West Palm Beach hotel has a premier location and the perfect combination of amenities to make it the best choice for your next business trip, family vacation, or weekend escape to West Palm Beach, Florida. ... more   less 

Additional Information about Embassy Suites by Hilton West Palm Beach Central

Address: 1601 Belvedere Rd, West Palm Beach, FL 33406-1541 (Formerly Crowne Plaza West Palm Beach)
Region: United States > Florida > West Palm Beach
Price Range: €114 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton West Palm Beach Central 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Embassy Suites West Palm Beach - Central Hotel West Palm Beach
West Palm Beach Crowne Plaza
Embassy Suites By Hilton West Palm Beach Central Florida
Hotel Style:
#3 Business Hotel in West Palm Beach
#4 Family Hotel in West Palm Beach
#4 Romantic Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton West Palm Beach Central staff and other travellers.
17 questions
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Fort Myers, Florida
4 months ago
over a year ago
Nottingham, United Kingdom
Mandeville, Louisiana
2 months ago

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Questions? Get answers from Embassy Suites by Hilton West Palm Beach Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our suite had no views.”
96scottg, 5 Apr 2017 | Read review
“No real views, maybe pick a room facing east for a nice sunrise.”
tnjallen, 17 Mar 2017 | Read review
“Just be sure you are booking a suite if that is what you want.”
W8049IPannam, 7 Mar 2017 | Read review
“Lock the bathroom door when you are in the shower!”
140TAMMYD, 11 Jan 2017 | Read review
“All rooms are equal”
2evelynr, 21 Dec 2016 | Read review
5 of 5
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