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The hotel was average therefore I would give a higher rating. However, their customer service is totally inadequate and if I could give 0 out of 5, I would. The hotel charged me $50 for incidentals on arrival. The money was taken out of my...More
1 Thank Lucia P
Response from HotelBiba, General Manager at Hotel BibaResponded 8 November 2017
Good morning Lucia,
I would like to say thank you for taking the time out of your day to post your review. I am very sorry to hear the issue you had encountered with your bank. I am unsure who you may or may not...More
Stayed here two nights, nice place for the price. West palm beach is over priced as it is, so here you will find a decent place at a decent price. The breakfast is not all that :/ across the street there is a sports bar.More
Response from HotelBiba, General Manager at Hotel BibaResponded 1 November 2017
Thank you very much for your review. I am sorry you did not enjoy our breakfast. We actually get our pastries from a local bakery which I am not sure if you tried or not. Thank you again for staying with us and...More
I've traveled to and stayed in West Palm Beach but this was my first time staying at Hotel Biba. It was a cute little hotel in a good location, although I drove past it at first! Everyone I encountered on the staff was great and...More
This is probably the worst review I've given and I don't want to be too negative but the reasons for my rating are: the room which was large and minimally furnished was not clean. The shower drain had a large amount of the previous occupants...More
1 Thank Kevin D
Response from HotelBiba, General Manager at Hotel BibaResponded 24 October 2017
Good morning Kevin,
First of all, I would like to thank you for taking the time to post your review for us here at Hotel Biba. I actually remember your concerns being brought up to my Assistant Manager which was who checked you in I...More
Stayed here first night of our holiday. Found it clean and comfortable and the lady on reception was very polite and helpful.
Nicely decorated and good choice for self service breakfast.
Yes, I had a TV in my room...but I didn't spend much time watching. There was so much to do walking distance! And the pool is nice and pretty secluded. Not many folks at the pool during the weekdays, when I stayed.