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Homewood Suites West Palm Beach

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Homewood Suites West Palm Beach
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578 Reviews from our TripAdvisor Community

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Showing 560: English reviews
Apopka, United States
Reviewed 16 January 2016

Great place and the desk staff has a since of humor. Not wound too tight. Very nice. The dinners were OK, and the dinning staff was very friendly and made an extra effort in pleasing everybody. I am not quite sure what the breakfast was about. I suppose it was eggs, although it looked pretty much like the powered eggs...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Donald V
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Donald, First, I would like to thank you for your service to our great country! It was an honor for us that you chose the Homewood Suites, West Palm Beach to stay at during your trip. I am glad to hear that the Front Desk showed off their personalities. We have a great staff at the desk and the...

Reviewed 14 January 2016

We spent 4 nights here between Christmas and New Years and it was a great stay! Our room was very clean and fresh, stocked with everything we needed. The 2 room layout was perfect for a relaxing get away and the hotel offered many things we enjoyed. Breakfast was very tasty with different offerings every day. We only had the...

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Helpful?
Thank The8racer
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Hello The8racer, Thank you for the awesome review of the Homewood Suites in West Palm Beach. We appreciate the kind words and we are happy that you had such a great stay. We look forward to your return visit. Thank you and see you soon! Regards, Joe Dunann

Reviewed 13 January 2016 via mobile

My family, including two young children have stayed at this hotel during the last four holiday seasons. I apologize to the staff for not offering my comments sooner! In summary, great experience each and every time. I stay at Homewood and other Hilton properties regularly for business and I can confirm that my experience at this location is consistent with...

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Helpful?
Thank Ross L
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Ross, Wow! I am honored that you have chosen to stay at the Homewood Suites, West Palm Beach four years in a row! That is definitely a proud moment for us. I am glad that we were able to be so consistent over the years. You are correct! We are going to have a beautiful renovation completed by the...

Belleair Beach, Florida
Reviewed 11 January 2016 via mobile

The room was filthy. There were red stains on the carpet and it smelled of rotten food, plus the staff left old, dirty bedding out in the hallway for an entire evening. The bathroom had a strange red stain on the wall and there were black flecks on the floor. The chair for the desk was missing and the television...

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Helpful?
Thank FRobertson9
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear FRobertson, Thank you for your comments about our hotel. I am very concerned about your comments and would like to discuss with you. I am hoping that we can talk about your previous stay. Would you please call me at the hotel so I can make this right for you. The phone number is 561-682-9188. I hope to hear...

Orlando, United States
Reviewed 7 January 2016

We as a family of four really enjoyed our stay. All amenities were excellent. We booked 2 Queen double bed room, however since it wasn't available we were given 2 connected rooms with King beds. It was a great experience, wish we could stay longer.

Review collected in partnership with Homewood Suites by Hilton
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Thank Manoj B
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Manoj, Thank you for reviewing the Homewood Suites in West Palm Beach. I am glad that we were able to recover from being overbooked on the two queen beds for your family. I hope it was not an inconvenience. It's great to hear that you wish you could of stayed longer. We hope to see you in the very...

Highland, Illinois
Reviewed 4 January 2016

When we arrived, we had to wait nearly 3 1/2 hours to check into our rooms. We had 2 suites reserved. I found this to be completely unacceptable. They offered no compensation at all. The breakfast was pretty good every morning, but they always ran out of food early, never had enough, and you could never find a place to...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Lori M
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Lori, Thank you for staying with us over the Holidays. I do apologize that you had to wait for your rooms to be ready. The Holidays are an extremely busy time for us as you probably seen at breakfast. I also apologize that the lights were acting up but hopefully we were able to fix them when you informed...

Reviewed 2 January 2016 via mobile

Been here for Xmas and NY. Very clean, close to all amenities and interesting places. Great breakfast with a wide range of selections at this hotel. A backyard pool seems to be in a resort, kind of. Lots of families here during the holiday. Oh, it is worth mentioning that beer or wine is free on the dinner dates. Highly...

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Thank David C
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Happy New Year David, Thank you for staying at the Homewood Suites in West Palm Beach. I am honored that you spent your Holidays with us. I am thankful for the kind words you have said about our property. If not earlier, we hope to bring in the next new year with you. Regards, Joe Dunann

Ft myers
Reviewed 21 December 2015 via mobile

Spent the night here on business and was very disappointed with the overall experience at this location. On check in, I waited 20 minutes for someone to come to the front desk. My room looked dirty and dingy. The overall feel was worn out. When I discussed this with the front desk staff they seemed unconcerned. The hallways are musty...

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Helpful?
Thank Nitalou1
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Nitalou, Thank you for reviewing our hotel. I am very sorry that you were disappointed with your stay and most of all about the elevator incident. We are very concerned if a guest has an issue. I am sorry that we did not show our concern to you. I will definitely discuss your comments with my team on the...

Oldsmar, Qatar
Reviewed 7 December 2015

I always stay at this hotel due to the proximity in relation to my office as well as smoking rooms available. Free breakfast and dinner are offered. I only drink the coffee in the morning. Lots of disabled children and a few disabled adults stay at this hotel due to its proximity to hospitals. It appears to be used as...

Review collected in partnership with Homewood Suites by Hilton
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Thank Dominique B
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Dominique, Thank you for your loyalty to our hotel. Your comments are much appreciated. These wonderful children are coming from all around the world to see a local Doctor for physical therapy and at times, they do spend months at a time at our hotel. I am glad that you enjoy our staff while staying here in West Palm...

Annapolis, Maryland
Reviewed 2 December 2015 via mobile

This hotel is a very nice place to stay. Clean bedroom and bath. Very spacious suites. Little kitchen and Nice pool. Very quite. Good value and very good for family's. They have an area that provides breakfast and dinner. Nice lobby area and friendly staff.

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Helpful?
Thank Sandra A
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Sandra, Thank you for your recent trip to the Homewood Suites, West Palm Beach. I am very glad that you were able to relax in our spacious suites and also come down for complimentary breakfast and for our social. We look forward to you returning to our beautiful city and staying with us. Sincerely, Joe Dunann

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Homewood Suites West Palm Beach is an all-suite property offering suite accommodations for business, pleasure and extended stay travelers. We’re located within two premier corporate parks providing easy access to I-95 and just moments away from winning beaches. Our suites will make you feel right at home with hotel amenities including fully-equipped kitchen, two 42 Inch televisions, and complimentary high-speed Internet. Additional amenities include swimming pool, fitness center, business center, meeting room, billiards room. ... more   less 

Additional Information about Homewood Suites West Palm Beach

Address: 2455 Metrocentre Boulevard, West Palm Beach, FL 33407
Region: United States > Florida > West Palm Beach
Price Range: €154 - €328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites West Palm Beach 3*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Priceline, Travelocity and Hotels.com so you can book your Homewood Suites West Palm Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites West Palm Beach Hotel West Palm Beach
Homewood Suites West Palm Beach Florida
Hotel Style:
#6 Romantic Hotel in West Palm Beach
#9 Family Hotel in West Palm Beach
#9 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites West Palm Beach staff and other travellers.
6 questions
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North Huntingdon, Pennsylvania
Tampa, Florida
23 days ago
Polk City, Iowa
11 months ago

See all questions (6)

Questions? Get answers from Homewood Suites West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room #'s under 19 will be more quiet - but even the rooms near the rooms are quiet”
 of 5 bubbles 272erikf, 15 Feb 2017 | Read review
“I would ask for a room with the garden window if you had an option like I did. Very pleasant view.”
 of 5 bubbles 481es, 14 Feb 2017 | Read review
“no shower cap, the breakfast area was manned very poorly and most dishes were empty or cold. Staff were too buys texting rather than taking care of breakfast area. didn't feel like a hilton brand at all! i had to ask to change my shower curtain since it was torn. it felt like were staying in a very cheap hotel.”
 of 5 bubbles blackburnfamily34, 8 Feb 2017 | Read review
“ask for a refurbished room”
 of 5 bubbles basilH_11, 5 Feb 2017 | Read review
“When you specify the type of room, make sure they can accommodate you”
 of 5 bubbles 1957deb, 30 Jan 2017 | Read review
5 of 5