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SpringHill Suites West Palm Beach I-95

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SpringHill Suites West Palm Beach I-95
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361 Reviews from our TripAdvisor Community

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Showing 318: English reviews
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Shallotte, North Carolina
Reviewed 2 days ago NEW

only negative was we had to travel to find a place to eat...Duffy's was great. Megan at hotel was a great help and was always cheerful..............the rooms were clean and we especially like the studio set up as we had personal space to read, watch t.v. ....

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Helpful?
Thank robert b
Daytona Beach, Florida, USA
Reviewed 2 days ago NEW

Wonderful Suite - very Comfortable - close to I-95, the Palm Beach Gardens Mall, Restuarants and the Ballparks of the Palm Beaches - easy access. Staff very pleasant. Great complimentary Breakfast included.

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Helpful?
Thank Cathy C
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Cathy C, I am so glad you enjoyed your visit to West Palm Beach. Additionally, thank you for taking the time to write this review. Feedback from guest such as yourself is critical to our efforts of continuous guest improvement. Thank you for staying and we hope to serve you again in the future. Sincerely, Don McNew General Manager

Fort Lauderdale, Florida
Reviewed 3 days ago NEW

The reception was warm and friendly. They made you feel welcome right away. The room was clean and spacious enough for me and was capable of comfortably hosting up to 3 people in my opinion. Where they fell short was in the heating department. It was an atypically chilly night and the heater did not work! I turned it all...

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Helpful?
Thank FGC954
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear FGC954, Thank you for taking the time to provide feedback regarding your recent stay. It is great to read that you enjoyed the location and the staff service was warm and friendly, but I regret that the air-conditioner did not operate correctly on the heat setting. I have shared this information with my maintenance staff so they can test...

Washington DC
Reviewed 1 week ago

Stayed for two days. Excellent service by the front desk people. The breakfast was very good with lot of choices. The suite has microwave and fridge fro use. I would recommend this hotel for families.

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Helpful?
Thank mnatesan
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear mnatesan, Thank you for taking the time to complete this review of your recent stay. I am glad that you liked our breakfast options and the room amenities. Thank you for recommending us, and we hope to have the opportunity to serve you again in the future. Sincerely, Don McNew General Manager

Iron Mountain
Reviewed 1 week ago

The bed was amazing. It was comfortable with huge soft pillows. They had a full breakfast. The kitchen staff was very helpful and welcoming. I needed rest after traveling and was happy to find such a comfortable place.

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Thank Susan S
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Susan S, Thank you for taking the time to write this wonderful review about your recent stay here at the Springhill Suites West Palm Beach. I am glad you got some much needed rest. We hope that if your travels ever bring you back to West Palm Beach you will come visit us again. Sincerely, Thanks, Don McNew

Richmond, Virginia
Reviewed 1 week ago

Smaller than pictures would seem to indicate. It is a suite only in the academic sense. Rooms were clean and service was okay. Breakfast buffet was nice. Fitness room was lacking for equipment options, not a gym.

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Thank metheridge7
Management response:

Dear metheridge7, Thank you for taking the time to provide us with feedback from your stay. I will be sure to share your comments with our staff. We hope to have the opportunity to service you again in the future.

Detroit, Michigan
Reviewed 1 week ago

could not be better, great staff and very clean throughout. Great food in the morning and coffee/tee at anytime. Easy check in and exit when we left. Cracker Barrel being near by was very helpful for meals.

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Helpful?
Thank kkratzgps
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Kkratzps, Thank you for this great review of your stay at the Springhill Suites West Palm Beach. I will be sure to celebrate your comments with our staff. We hope to have the opportunity to serve you again the next time you travel to West Palm Beach. Sincerely, Don McNew General Manager

LaGrange, Georgia
Reviewed 4 weeks ago

How sad that this nice property is in sad condition. Our handicapped room had a smell of a wet dirty dog. Quite typical of a property where the management does not sport check behind their housekeepers. Carpets need cleaning. Wow what a let down! Staff was professional is the only shining ray for this property

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Helpful?
Thank Eddie L
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Eddie L, Thank you for taking the time to provide feedback regarding your recent stay. I regret that I did not have the opportunity to rectify the issue you had with your room during your stay. I will be sure that this issue is addressed immediately, and please know that the hotel management does conduct rooms inspections on a...

Kauai, United States
Reviewed 5 weeks ago

Initial check in was fair, I was not offered all of the perks of my platinum status. You get over that, but it is nice. And the question remains did the team member forget or was the hotel being coy? Good service otherwise, nice room. Best price in the area. Team members were accommodating.

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1Thank Cornelius K
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Cornelius K, Thank you for taking the time to provide feedback of your recent stay. I apologize that you were not welcomed appropriately as a Platinum member. I would be happy to research this further to ensure you platinum status was listed on the reservation which alerts the associate to offer you the choice of your Platinum gift between...

Fairfax, Virginia
Reviewed 13 February 2017

We brought our 3 children and people including staff were not as friendly as last year. We love the hotel, set up is great. but people just were not out going or as happy. When asking for things at the breakfast, there was always a sigh or a disgruntled look.

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Thank patandjimc
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear patandjimc, Thank you for taking the time to provide feedback of your recent stay. As a father of two young children, this saddens me to learn that someone on my staff was not providing service with a cheerful heart. I will be sure to address this matter with all my staff and we do hope that you and your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The SpringHill Suites West Palm Beach hotel is centrally located between Palm Beach Gardens and the Palm Beach Outlets, four miles from the Port of Palm Beach. Travelers will appreciate our complimentary hotel-wide WiFi, a daily breakfast buffet, and parking. Spend some free time enjoying the outdoor pool or fit in a work out at the 24-hour fitness center. Our ideal location offers convenient access to some of West Palm Beach's most interesting attractions and landmarks such as Downtown West Palm Beach, the Kravis Center, Clematis Street, and City Place. ... more   less 

Additional Information about SpringHill Suites West Palm Beach I-95

Address: 2437 Metrocentre Blvd, West Palm Beach, FL 33407-3151
Region: United States > Florida > West Palm Beach
Price Range: €126 - €331 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites West Palm Beach I-95 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Springhill Suites Marriott West Palm Beach Hotel West Palm Beach
SpringHill Suites West Palm Beach I-95 Florida
Hotel Style:
#5 Family Hotel in West Palm Beach
#15 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites West Palm Beach I-95 staff and other travellers.
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Questions? Get answers from SpringHill Suites West Palm Beach I-95 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would be nice to have a better quality of bathroom tissue and kleenex. One ply and rough doesn't cut it. The bathroom tissue at the ballpark was of a better quality.”
 of 5 bubbles CathyC221, 20 Mar 2017 | Read review
“Know what your are reserving.. ”
 of 5 bubbles corneliusk170, 15 Feb 2017 | Read review
“Having some things designed for Children would be nice, I think it would bring in more quests if they knew it was kid friendly. I can give you lots of ideas... ”
 of 5 bubbles patandjimc, 13 Feb 2017 | Read review
“Ask for a room facing away from I-95”
 of 5 bubbles rllbol, 12 Feb 2017 | Read review
“Everything was excellent ”
 of 5 bubbles jeaneattef, 14 Jan 2017 | Read review
5 of 5