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DoubleTree by Hilton Hotel Tampa Airport - Westshore

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612 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Tampa Airport - Westshore
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Showing 601: English reviews
Appleton, WI
Reviewed 14 November 2015 via mobile

Let me start by staying that Hilton Honor membership means nothing. Stayed on 10th floor (HH floor) nothing but a beat up fridge and filtered water. No perks like Marriott. If your room faces the interstate, request another room because you won't sleep. We went to the front desk and asked for a new room. $5 They know this -...

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Helpful?
1Thank Wiscmom2
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It's our hope that our valued guests feel comfortable and enjoy every aspect of their stay, so it's disappointing to learn that your stay was so unpleasant. We do apologize for the condition of your refrigerator and the noise disturbance. Your comments will be reviewed by our management team, and we do hope to have another opportunity to regain your...

Nokomis, Florida
Reviewed 12 November 2015

I am sorry to say that I was disappointed. The hotel is beautiful, clean and comfortable, however, there were cockroaches in our room. Also, online the hotel listed a coffee bar, however, when we got there we were told that if we want coffee, we could buy it in the restaurant. There was coffee in the room but it was...

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Helpful?
Thank Cheryl H
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for taking the time to share your concerns. We are glad that you found our property clean and comfortable, but we are disappointed that you weren't fully satisfied with your stay. Complimentary coffee is provided in-room for our guests, but we do regret that it wasn't to your liking. Please know that we work closely with a third...

Plainfield, NJ, United States
Reviewed 10 November 2015

Good Location, Attentive Staff, Good Restaurants & Sports Bar, family friendly, nice amenities. Our trip was a family weekend trip to attend a concert at Raymond James Stadium. This hotel is close to the airport and Raymond James Stadium. Spent one day at a beautiful Clearwater Beach that Hotel Staff suggested. They also provided directions.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lawrence B
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It was a pleasure to welcome your family to DoubleTree by Hilton Hotel Tampa Airport – Westshore for your weekend trip. We are glad that our amenities and helpful staff made your stay so positive. We would be honored to welcome you all back for another great stay!

Orlando, Florida
Reviewed 8 November 2015 via mobile

After a really long day when I arrived to the Front Desk Kendal greeted me with a genuine smile. I am a Hilton Diamond member and at many hotels the greeting is so generic 90% of the time feels as if a bad recording is greeting you instead of a human. The property is very nice from the restaurants to...

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Helpful?
Thank Laurie B
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Our staff enjoys providing hospitable service and we are delighted that you felt the genuine warm welcome from Kendal and the great service from Jenny. We are glad you had a great stay, and we look forward to your next trip to the area so that we may welcome you back.

Reviewed 8 November 2015

First I am a Hilton Diamond member so I am very familiar with the standards of what a Hilton property should be--this Doubletree was not even close. First, this property apparently overbooked itself and because I was a Hilton Diamond member probably bumped some other poor saps room to accommodate me because it took 15 minutes at the front counter...

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Helpful?
1Thank Jerry F
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We do regret that your experience was disappointing; it is clear that we missed many opportunities to make your stay great. We do apologize for your frustration and not providing the service we are known for. Thank you for your feedback as it allows us an opportunity to make necessary improvements for future guests.

Denver, United States
Reviewed 8 November 2015

Minimal parking. Had to park across busy 4-lane arterial in school parking lot. Entertainment was dodge the car. When complained at front desk it was apparent this was common. I travel weekly and preferred diamond member of Hilton properties. They were also kind enough to put me next to a very noisy ice machine. Don't expect much from this higher...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Barry J S
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We are sorry to hear that you were unable to find ample parking. Valet parking is available, and many of our guests do enjoy the convenience that brings. Our staff is always willing to accommodate and make room adjustments if your location isn't pleasing. We do hope that we have another chance to impress you.

Norwich, Connecticut
Reviewed 8 November 2015

check in was a nightmare first I was told there would be rooms available at noon for early check in got there and they said room was not cleaned yet ended up waiting a hour and half I asked for different room and was told you booked thru priceline there was nothing they could do they never asked if I...

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Helpful?
Thank donthegangsta
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We aspire to provide excellent service so that our guests have a pleasant and smooth experience. Therefore, we are deeply disappointed to learn about the wait you encountered at check-in, and we apologize for your frustration. We do hope that you will reconsider and stay with us again.

LEESBURG
Reviewed 8 November 2015

Although I am a diamond member the check in process let a lot to be desired. First the receptionist explained little. Not what time the breakfast was, no water on arrival, no meal tickets given ("I will send them to your room" but they never came. I was put in the smallest room possible and was a long walk and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank robertfD7053HB
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It is truly disappointing to learn that you didn't receive the service or amenities needed for the perfect stay. Our front desk team will be informed and we can assure you that improvements will be made. We appreciate you sharing your concerns and we hope that we have another opportunity to regain your trust.

Guatemala City, Guatemala
Reviewed 3 November 2015

It's a BIG hotel and complicated to move around. Lots of corridors and very easy to get confused. The room service was average, the coffe was cold. Room size was good and the condition was good also. The bathrooms didn't had any air extraction and they get a heavy feeling very easy specially after a shower. I reserved the hotel...

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Helpful?
Thank 340Manuel_2013
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We truly regret that you did not fully enjoy your stay and that our hotel was a bit overwhelming in size for you. Our staff is always happy to assist in any way to make your stay comfortable. Perhaps having a different room location may have helped you get around easier. We hope you may reconsider for a future visit....

Saint Cloud, Florida
Reviewed 2 November 2015

My daughter and I were one of thousands in Tampa for the weekend to attend a Taylor Swift concert at Raymond James Stadium. It was difficult to find hotel rooms available due to the popularity of the concert; however, we lucked out when we found availability at the DoubleTree Tampa Airport! The hotel was easy to find, convenient to the...

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Helpful?
Thank Pamela H
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Your daughter must have been overjoyed to have attended the Taylor Swift Concert, and we are so delighted to be part of that special memory! Our staff genuinely cares about providing first class service to our guests, so your kind compliments to Caitlin and Kendall are appreciated. We can't wait to welcome you and your daughter back for another exceptional...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Tampa Airport - Westshore is close to everything that you're looking for in Tampa Bay! Located only 5 minutes from Tampa International Airport, our Tampa hotel is an ideal choice for the business traveler, sports enthusiast, family vacation, large and small meeting, wedding or social event. Our complimentary, 24-hour airport shuttle service makes it easy and affordable to get to the hotel. The DoubleTree by Hilton in Tampa is surrounded by the Bay Area's finest dining, shopping and entertainment. We are just minutes from Busch Gardens, University of South Florida, Port of Tampa, Downtown Tampa, Tampa Convention Center, University of Tampa, The Florida Aquarium and Historic Ybor City. Award-winning Gulf Beaches and other area attractions, such as Lowry Park Zoo, Adventure Island, MOSI, Salvador Dali Museum, Tampa Bay Performing Arts Center and Tampa Museum of Art are all a short drive from the hotel.We are located in Tampa's Westshore District, Florida's largest business center and a premier destination for meetings. Raymond James Stadium, home of the NFL Tampa Bay Buccaneers and USF Bulls Football, is only 5 minutes from our doors. Steinbrenner Field, spring training home of New York Yankees is also 5 minutes from the hotel and the St. Pete Times Forum, home to the NHL Tampa Bay Lightning is a 10 minute drive. The DoubleTree by Hilton is central to all of Tampa's fine sports venues, including the Ed Radice Sports Complex. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Tampa Airport - Westshore

Address: 4500 W Cypress St, Tampa, FL 33607-4009
Region: United States > Florida > Tampa
Price Range: €121 - €265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Tampa Airport - Westshore 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Doubletree By Hilton Tampa Airport - Westshore Hotel Tampa
Tampa Doubletree
Doubletree Tampa
DoubleTree By Hilton Hotel Tampa Airport - Westshore Florida
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have difficulty with mobility and prefer a staff that's friendly, don't go here.”
 of 5 bubbles DR1961, 18 Mar 2017 | Read review
“Don't go there- ever! Poor business skills”
 of 5 bubbles Friitcake, 13 Mar 2017 | Read review
“Not facing the highway”
 of 5 bubbles davidcJ293FK, 11 Mar 2017 | Read review
“Stay away from the rooms that face the highway and in the tower as they call it.”
 of 5 bubbles gidget&rocky, 21 Feb 2017 | Read review
“Seek room on south side to avoid traffic noise.”
 of 5 bubbles 781nr, 11 Feb 2017 | Read review
5 of 5