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Hilton Tampa Airport Westshore

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#49 of 163 Hotels in Tampa
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Hilton Tampa Airport Westshore
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806 Reviews from our TripAdvisor Community

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Showing 780: English reviews
West Chester, Ohio
Reviewed 29 February 2016

I am a frequent traveler, who stays in many hotels across the globe. There have only been a few places that were not to my standards. Unfortunately, this Hilton was one of them. My travel preferences state to be away from the elevator but during my stay I was placed right next door to the elevator. My room was dusty....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Karen L
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Reviewed 23 February 2016

I have spent a lot of time at this hotel recently for work related trips. The best thing it has going for it is the location which is close to the mall and a lot of exceptional restaurants. There have been a list of issues with the hotel and I would certainly not recommend it. The rooms are run down,...

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Helpful?
Thank ngasperi
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

North Carolina
Reviewed 21 February 2016 via mobile

We booked through Holland America but were sorely disappointed. The place is lovely but...it took forever to get our rooms despite arriving at check-in. They said they were swamped and flipping rooms as fast as possible but isn't that what hotels do everyday? Our room was changed 2x. There was no bar service at the pool since there was only...

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Helpful?
Thank ebdenn
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for sharing your feedback with us, as this is quite helpful to our continuous improvement. I'm glad your room was clean and you found the hotel lovely. I apologize in regards to the items you have brought to my attention, and I will review with our team. We strive to ensure every guest feels cared for, valued and respected....

minneapolis, United States
Reviewed 21 February 2016

Public spaces have been updated but weird layout. Staff make this property great because the rest is not! Rooms are tired, bar area too small (and can not manage a busy evening) and pool area a concrete platform with limited shade and privacy. Close to airport but not ideal for anywhere else. Rooms clean and beds comfortable but towels thin...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank C M
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share your experience C M. I am happy to hear you found our hotel clean and the staff friendly. We strive to ensure every guest feels cared for, valued and respected. I am sorry that some of our amenities were below expectation. I will share this information with my team so that we can...

Sarasota, United States
Reviewed 19 February 2016

Terrible lobby staff. Bathroom had paint peeling, hanging on the ceiling over the tub. Another room had staples in the bathroom holding up the wallpaper and stains in the carpet. Had no restaurant for lunch or dinner. No bell service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank L M
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share your experience. I'm sorry you found our lobby staff to be terrible, as we strive to ensure every guest feels cared for, valued and respected. Of course we do have Bay Breeze open for both lunch and dinner, and bellmen on staff to assist as needed. Thanks for letting me know about your...

Atlanta, United States
Reviewed 19 February 2016

Stained carpet and non-working lights in the room. Lack of warmth and friendliness on the part of the staff. The one bright spot of my stay was Sebastian, the manager, who was pleasant and helpful. Definitely not the experience I expected at a Hilton.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michelle O
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for sharing Michelle and it was a pleasure meeting you at the hotel. I really appreciate your business and I'm sorry you did not find every staff member to be as warm and friendly. We strive to ensure every guest feels cared for, valued and respected. I will follow up on your room to ensure the items you mentioned...

Cocoa, United States
Reviewed 17 February 2016

This Hotel is in a great location for shopping, airport and dinning. The staff is friendly and caring. The rooms are clean and quit. It has a Jacuzzi, pool, gym, public computer area, meeting rooms, breakfast buffet, snack bar, Bar and dinner lounge. The lobby is clean and bright with seating areas for reading or socializing.The rooms are clean and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Melita G
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

It sound like you had a great time Melita, and thanks for taking the time to share your experience. We strive to ensure every guest feels cared for, valued and respected. We know you have many choices when selecting a hotel in this great area, and we are glad you chose us. Thanks for your loyalty to the HIlton brand...

Reviewed 15 February 2016 via mobile

We chose this property because the pool area was some what protected and we overall like Hilton properties. We got the bed and breakfast option which includes a decent buffet and was worth the extra we paid for it. Public areas and pool were in good condition and clean. Staff was helpful and friendly. The HVAC system was awful. Noisy...

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Helpful?
Thank Leroy D
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share your experience Leroy. We are happy that you enjoyed your stay overall and I apologize for the HVAC and shower. I will follow up on these items and I appreciate you bringing it to my attention. We strive to ensure every guest feels cared for, valued and respected. We hope you choose us...

Spokane
Reviewed 13 February 2016

We were able to choose our room before arriving. I like the upper floors for less noise. Despite being near the airport, there was no noise from aircraft. There was a bit of hallway noise from the guests celebrating Gasperilla. This is an annual Pirate festival held in Tampa each year. The room is large and has a mini fridge....

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Helpful?
Thank xterrared
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share this great review and we are glad you enjoyed your stay with us. I will pass on your praise to my team and take action on anything you brought to our attention. Please send me another email inquiring about the blanket so I can follow up. Thanks for your business and we hope...

Richmond, Virginia
Reviewed 11 February 2016

I am in the middle of my stay here, and I cannot wait to leave. We arrived at this hotel in the midst of roof construction, which we were never notified about until I complained of the noise to the front desk. Shortly after this, the internet went down for more than 3 hours. We were assured that construction would...

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Helpful?
Thank Courtney M
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

I understand your frustration Courtney I am so sorry that we were not able to deliver the experience you deserved. It was certainly not my intention to mislead you in any way, as this was the information that I had received in regards to the emergency roof repairs. I am also sorry about the WiFi, as we had equipment failure...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
One of the best Tampa International Airport hotels offering exceptional service and the closest proximity of International Plaza hotels with complimentary Tampa Airport shuttle service from 5am-1am. Unwind with a swim in the heated outdoor pool or work out in the fitness room or at the on-site tennis court. This hotel is ideal for special events, with over 12,000 sq. ft. of flexible function space and free Wifi access. Not many hotels near downtown Tampa can compete with our location in Westshore within easy access to International Plaza, Raymond James Stadium, Cigar City Brewery and Ybor City. ... more   less 

Additional Information about Hilton Tampa Airport Westshore

Address: 2225 N Lois Ave, Tampa, FL 33607-2355
Region: United States > Florida > Tampa
Price Range: €141 - €304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tampa Airport Westshore 3.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Hilton Tampa Airport Westshore Hotel Tampa
Hilton Hotel Tampa
Tampa Hilton
Hilton Tampa Airport Westshore Florida
Hotel Style:
#8 Green Hotel in Tampa
#46 Family Hotel in Tampa
#52 Business Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tampa Airport Westshore staff and other travellers.
12 questions
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Questions? Get answers from Hilton Tampa Airport Westshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the pool are very noisy...even 6 floors up.”
 of 5 bubbles ecgsb, 12 Jan 2017 | Read review
“It smells like mold and mildew is growing in the ventilation system in everyroom”
 of 5 bubbles Mildew2017, 6 Jan 2017 | Read review
“Go for a lower level if you don't want to be dependent on unreliable elevator service.”
 of 5 bubbles DeannaB787, 4 Jan 2017 | Read review
“Make sure the a/c works.”
 of 5 bubbles LDBlady, 12 Dec 2016 | Read review
“try not to stay in room 207”
 of 5 bubbles R1483MAscottw, 6 Dec 2016 | Read review
5 of 5