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Embassy Suites by Hilton Tampa-USF/Near Busch Gardens

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Traveller (256)
Room & Suite (78)
Dining (27)
Overview
  • Excellent52%
  • Very good25%
  • Average12%
  • Poor7%
  • Terrible4%
Travellers talk about
“busch gardens”(391 reviews)
“usf campus”(69 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Tampa-USF/Near Busch Gardens
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Tampa-USF/Near Busch Gardens
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,903)
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1,880 results
Traveller rating
952
470
229
149
80
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LanguageEnglish
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952
470
229
149
80
Show reviews that mention
All reviewsbusch gardensusf campusevening receptionmoffitt cancer centerfree happy hourmade to order omeletscomplimentary breakfastbush gardensfree shuttlebusiness centershuttle servicethe breakfast areagreat customer servicetampa areagabrielatriumconference
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1 - 5 of 1,880 reviews
Reviewed yesterday

The rooms are old and front desk staff is nasty. Except the managers. My sister had to remove her sofa out of the room because of the stains. The hotel needs to be updated. The location. Is great but the staff sucks.

Review collected in partnership with Embassy Suites Hotels
Thank johnwatts36
Hotel's Favourite
Reviewed 5 May 2018 via mobile

Just stayed for the 4th time. Each visit getting longer, 3 weeks this time. Lovely family suite, loads of room. What makes this hotel so special other than the location is the wonderful staff. Reception staff very friendly and helpful. Breakfast staff remembered our names...More

1  Thank Linda V
Reviewed yesterday

Location is great, was there for access to USF and work corporate office visit. Outdated, old and not friendly atmosphere. Room AC at 80 degrees ran constantly and room was cold, microwave had food in it and $9.00 parking was a ripoff considering $170+ stay...More

Review collected in partnership with Embassy Suites Hotels
Thank MillieReggie2018
Reviewed 2 days ago

Very good service and location. Front desk staff and restaurant and bar staff were great, and quality of food was good. Rooms are in serious need of makeover though. Dark, musty and furniture is scratched and well-used.

Review collected in partnership with Embassy Suites Hotels
Thank 617ivy
Reviewed 6 days ago

This hotel was not in keeping with the Hilton name, the room was unclean (carpet, shower). Poor customer service and lack of followup I would not recommend this hotel. After making several complaints to management the issues are still not resolved.More

Review collected in partnership with Embassy Suites Hotels
Thank Jada561
Response from Terry A, General Manager at Embassy Suites by Hilton Tampa-USF/Near Busch GardensResponded 5 days ago

Dear Jada561, Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms and...More

View more reviews
About
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$147 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Tampa
#9 Business Hotel in Tampa
#15 Family Hotel in Tampa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Tampa
#9 Business Hotel in Tampa
#15 Family Hotel in Tampa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (256)
Room & Suite (78)
Dining (27)
Pool & Beach (6)
Business Centre & Event Rooms (15)
Family and Play Areas (6)
Questions & Answers
Ask a question
Susan D
12 April 2018|
AnswerShow all 5 answers
Response from cassann64 | Reviewed this property |
6:30-9:30a
1
Vote
luckyteacher
2 February 2018|
Answer
Response from michelle r | Reviewed this property |
I do not believe it's heated. it's been pretty chilly here, so not sure if it will warm up weather wise in a few weeks
0
Votes
Sdsdgdf
1 February 2018|
Answer
Response from SandraAmbris | Reviewed this property |
the pool is heated and ckean. I didn't use the hot tub.
0
Votes
Room Tips
"hard to choose a room even with the Hilton app"
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"corner room"
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"Don't charge luxury prices for this hotel because the location doesn't live up to the reputation"
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"Away from the elevators."
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