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The rooms are in unacceptable condition. Very old and dirty carpets, light fixtures, furniture, bathroom. It isn't business travel friendly. You won't find any outlets to charge your phone or laptop. Every room has an old musty smell from the old interior. They are also...More
Thank Julie T
Response from Michelle M, Manager at Vista Inn & Suites TampaResponded 25 February 2018
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More
It looked ok from the outside. Guy across the street at the gas station said it was ok. Front desk fellow was helpful and friendly.
But that room .... well, the bed was clean and the bathroom was ... usable. Beyond that, everything was old,...More
Thank steve a
Response from Michelle M, Manager at Vista Inn & Suites TampaResponded 30 December 2017
Thank you for taking the time to tell us about your stay. I have recently started as GM here and I am diligently working to improve the property. On behalf of our entire team, I would like to apologize for failing to exceed your expectations....More
Wouldn't give veteran a refund when admitted to hospital! Said I was supposed to give them notice. How in the heck do you foresee an emergency visit? I called their "customer service department and I was given a flat out no.
Thank Tyler B
Response from Michelle M, Manager at Vista Inn & Suites TampaResponded 27 December 2017
Now don't get me wrong, the hotel is old and that's obvious when you book it. I'm writing this review basically for the staff. My boyfriend and I ended up in Tampa on accident, and the staff was more than accomidating. Sat was working the...More
Response from Michelle M, Manager at Vista Inn & Suites TampaResponded 9 October 2017
Thank you for taking the time to tell us about your stay. I have recently taken over as General Manager. We are working diligently to improve the property. I'm very proud of my staff and their efforts. I am thrilled to here about your good...More
Yes this place is cheap. You get what you pay for here. The room was dirty. It is a very old hotel and falling apart. We tried to get extra blankets and they did not have any left. Staff was friendly.More
Thank Chris B
Response from Matt S, General Manager at Vista Inn & Suites TampaResponded 4 October 2017
Thank you for your response. It is customer's input that only makes us better. I wish I had been notified when you were here of all the problems you incurred. At this property we have a 100% guaranteed satisfaction policy. I am positive we...More