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Chase Suite Hotel- Tampa

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659 Reviews from our TripAdvisor Community

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There are newer reviews for Chase Suite Hotel- Tampa
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Showing 642: English reviews
Reviewed 12 July 2014

Words cannot express my how disappointed I was with my stay at this hotel. It ruined my entire birthday weekend. Due to the filthiness,I had to check out. It was my birthday on the 4th of July, I traveled to the Tampa area from SW Florida and choose this hotel based on the alluring photos which were very misleading. The...

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Helpful?
2Thank Leslie S
Cynde D, General Manager at Chase Suite Hotel- Tampa, responded to this review

Thank you for taking time to tell us about your stay. I do apologize that you did not find our newly renovated waterfront room to your satisfaction. Beautifully appointed all tile rooms with Simmons Felicity II (the heavenly) beds. I have shared your comments with our housekeeping staff and have done an individual inspection. We take great care to provide...

The Villages, Florida
Reviewed 8 July 2014

This hotel is unbelievable, if your there during certain week nights they have a little dinner & drink hour for you. Great breakfast that changes daily and the coffee is perfect. Mini suites for rooms and closet space so your not tripping over your luggage. Quiet have stayed their a few times never noisy and waking you up. We use...

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Helpful?
Thank Susie D
Cynde D, General Manager at Chase Suite Hotel- Tampa, responded to this review

Thank you for taking time to let us know about your stay! We are also so grateful you found us and return to stay with us each year! Thank you for your continued patronage and we look forward to seeing you on your next visit!

Newark, Ohio, United States
Reviewed 7 July 2014

Stayed here during the YMCA National Gymnastics Meet and was horrified when we opened our room. First, I booked a king suite with a pull out bed and got a king suite with two chairs. Then noticed the carpet was ripped up and dirty. Air conditioner didn't work and bathroom sink and shower drain were filthy. Complained to manager and...

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Helpful?
3Thank poulton2002
Cynde D, General Manager at Chase Suite Hotel- Tampa, responded to this review

Thank you for taking time to let us know about your stay. Your comments are taken very seriously and I share all reviews with my staff. As this was a holiday weekend our property was at capacity. Many of our rooms are under renovation and although we have had requests for, to date we have no screen doors. I hope...

Livonia, Michigan
Reviewed 6 July 2014

The staff was great and very kind and the hotel is in a great location. We got a great rate and when we entered our room I was quite impressed with the small kitchen and size of the room. However, the rooms seems dirty. I had our two small children with us and the only plve I felt ok putting...

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Helpful?
2Thank Erin552
Cynde D, General Manager at Chase Suite Hotel- Tampa, responded to this review

Thank you for taking time to let us know about your stay. Our staff takes all of our guests comments very seriously and I have shared your concerns regarding housekeeping. Our staff works tirelessly to provide our guests with clean and well maintained suites. We have maintenance staff available to provide service to any guestroom from 7 a.m. until 10...

Spain
Reviewed 5 July 2014

We stayed for 3 nights over the 4th July holiday weekend.. the website photos make this look like a really great, modern glamorous hotel... in truth it is not..BUT it is a good value place to stay.. We had a two bedroom duplex townhouse..lower floor has a small poorly equipped kitchen and a tidy small lounge area..there is also a...

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Helpful?
2Thank pieboy
Cynde D, General Manager at Chase Suite Hotel- Tampa, responded to this review

Thank you for taking time to tell us about your stay. Our hotel has many renovated rooms and we have been careful to showcase all of our room types giving as accurate a representation as possible. Currently, our 2 bedroom penthouse rooms are under renovation along with many of our studios. I hope you will return and give us another...

Hanover, Illinois
Reviewed 29 June 2014

We booked this hotel as we were attending a graduation and vacationing. Chase Suite Hotel was very easy to get to from the airport, staff were accommodating with shuttle to pick up a rental car the next day, offered shuttles to and from airport. Complimentary breakfast daily was a perk and staff were always available to assist and extremely friendly....

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Helpful?
3Thank Darcy W
Cynde D, General Manager at Chase Suite Hotel- Tampa, responded to this review

Thank you for your review of our hotel! We love to hear when our guests have had a pleasant stay!

Markham, Canada
Reviewed 26 June 2014

I book this hotel because of the attractive specs and photos from Expedia site. I anticipated this should be a nice one so that I can relax in my week long vacation. The first impression when I entered my room was oh no, what the misleading photos! Overall the room was dated, closet door stuck, so called full kitchen has...

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3Thank impresif
Cynde D, General Manager at Chase Suite Hotel- Tampa, responded to this review

Thank you for taking time to let us know about your stay. Our hotel is located on Rocky Point with many restaurant's nearby and also within 5 miles of all of Tampa Westshore's best restaurants. As a courtesy, our hotel provides complimentary shuttle transportation to any location within that radius. Like many area hotels we are renovating each room as...

Lee's Summit, Missouri
Reviewed 23 June 2014

My husband and drove down to Tampa from the Kansas City MO area to see if we would like the area for a place to move to. This hotel was perfect for that. Our room had a full kitchen, including an oven. I've been to some hotels that boast of a full kitchen but then don't have an oven. Our...

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Helpful?
1Thank Melissa G
Cynde D, General Manager at Chase Suite Hotel- Tampa, responded to this review

Thank you for taking time to let us know about your stay. Our guest suites are indeed a home away from home for those preferring a larger space with full size kitchens. I am happy to address your maintenance issues and breakfast suggestion with my staff. Thank you for visiting our property and I hope you will choose us again...

Ohio
Reviewed 20 June 2014

We stayed one night in Tampa at Chase Suites the night before a cruise. The hotel was nice, clean, and near a restaurant. The complementary breakfast was fine and it proved to be a positive stay. If I were to return to the Tampa area and needed to be in this area, I would return to Chase Suites.

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Helpful?
1Thank ut_jd
Cynde D, General Manager at Chase Suite Hotel- Tampa, responded to this review

Thank you for your recent review! We love to hear our guests enjoyed their time here and are glad to know you will return again in the future!

Toronto, Canada
Reviewed 12 June 2014

The staff just woke me up early in the morning saying there's a water leak in the suite below us. First of all, every hardware piece is broken. Honestly this place needs a major renovation. Second, When you knock on the door, you are supposed to wait for whoever's inside to response. Nope. They didn't bother waiting and just rushed...

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Helpful?
5Thank Steven L
Cynde D, General Manager at Chase Suite Hotel- Tampa, responded to this review

Dear Guest, I am sorry to hear that your stay at our lovely property was less than extraordinary. The entire hotel has been and remains under continual renovation as long as it does not interfere with our guest experience. I am also sorry to hear that our staff rushed you in trying to avoid continued flooding in another's guest suite...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Chase Suite Hotel- Tampa

Address: 3075 North Rocky Point Drive East, Tampa, FL 33607 (Formerly Chase Suite Hotel by Woodfin - Tampa)
Region: United States > Florida > Tampa
Price Range: €89 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel- Tampa 3*
Number of rooms: 160
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Also Known As:
Chase Suite Tampa
Tampa Chase Suite Hotel
Chase Suite Hotel- Tampa Florida
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Questions & Answers

Here's what travellers have asked, with answers from Chase Suite Hotel- Tampa staff and other travellers.
13 questions
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Toronto, Canada

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Questions? Get answers from Chase Suite Hotel- Tampa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the water. Our view was the next building.”
  • Sitting area/pullout sofa bed
  • Water heater
 of 5 bubbles C4474QDsusanw, 26 Oct 2016 | Read review
“There are some bay side rooms and some are on the 2nd floor so something to consider when booking.”
 of 5 bubbles MrsMinnieM0use, 17 Oct 2016 | Read review
“Ask for a room with a bay view.”
 of 5 bubbles D4771YKbriand, 3 Oct 2016 | Read review
“Bay view rooms are best”
 of 5 bubbles cteddins, 15 Sep 2016 | Read review
“Ask for a lake view”
 of 5 bubbles X1983YGjanetg, 10 Sep 2016 | Read review
5 of 5
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