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Sheraton Tampa Riverwalk Hotel

1,270 reviews
#68 of 164 Hotels in Tampa
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Traveller (361)
Room & Suite (273)
Pool & Beach (38)
Overview
  • Excellent31%
  • Very good28%
  • Average21%
  • Poor12%
  • Terrible8%
Travellers talk about
“river view”(42 reviews)
“ashley street”(13 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Tampa Riverwalk Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,270)Write a Review
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All reviewsriver viewashley streethillsborough riverthe club loungevalet staffconvention centerfree shuttlewithin a mile radiusybor cityshuttle servicethe entire staffhotel restaurantamalie arenamarcuscruisegasparillahousekeeper
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421 - 425 of 1,217 reviews
Reviewed 16 November 2015

I am a full time power wheelchair user. I travel alone with my service dog. Room 124, King Bed, Balcony, and Roll-In Shower -- A first floor room with a balcony overlooking a very noisy street. Floor space was good, but getting to the balcony...More

Thank 6Wheels
Response from Maryann W, General Manager at Sheraton Tampa Riverwalk HotelResponded 19 December 2015

Dear 6 Wheels, Thank you so much for writing such a detailed review of your November stay at the Sheraton Tampa River Walk. Please accept our sincerest apologies for all of the issues you had with your accessible room. Although I am new at the...More

Reviewed 14 November 2015 via mobile

We stayed here for a week while attending a convention and absolutely nothing was too much trouble for every staff member that hundreds of us encountered. It was so obvious that all the staff at this hotel took great pride in their work and the...More

Thank Sally H
Response from Maryann W, General Manager at Sheraton Tampa Riverwalk HotelResponded 19 December 2015

Dear Sally, Thank you so much for writing a 5-Star Review about your November stay at the Sheraton Tampa River Walk. The entire staff was so thrilled that the service they provided exceeded your expectations. In the hospitality industry we all strive to provide our...More

Reviewed 12 November 2015

We originally only booked for one night and then realized we needed to add a second night and the hotel staff was very accommodating. We were checking well after midnight and they were still helpful and courteous. The view from our room was of the...More

Thank Madeline S
Response from AL A, Manager at Sheraton Tampa Riverwalk HotelResponded 15 November 2015

Thank you very much for taking the time to share both your complements and concerns. We are very delighted to hear that you found our staff to be “helpful and courteous”. We are also glad that you enjoyed the view, the pool, as well as...More

Reviewed 11 November 2015

I was treated like a queen. From the valet to the front desk persons to the maids were pleasant, informative and more than willing to accommodate. I thought the hotel could use some updating but it was not horrid and it was clean and I...More

Thank Zatara2355
Response from AL A, Manager at Sheraton Tampa Riverwalk HotelResponded 15 November 2015

We are thrilled to hear that you had a wonderful experience with us! Thank you for sharing with us how much you loved our hotel. We are glad we were able to make your stay memorable and you were “treated like a queen”. We look...More

Reviewed 8 November 2015 via mobile

The hotel rooms are run-down and damp. The air conditioning is poor - it made it difficult to sleep and very uncomfortable to get ready for work. Seems like a nice location. Good gym equipment but it's always hot in there as well. Last time...More

1  Thank itravel6
Response from AL A, Manager at Sheraton Tampa Riverwalk HotelResponded 15 November 2015

Thank you very much for taking the time to share your review with us. Please accept our sincerest apologies for the issues you faced during your stay. The experience you had was not the standard we choose to set and we will certainly be reviewing...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$186 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Tampa
#53 Business Hotel in Tampa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$186 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Tampa
#53 Business Hotel in Tampa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (361)
Room & Suite (273)
Pool & Beach (38)
Dining (36)
Amenities (94)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Zacattack2018
17 January 2018|
AnswerShow all 2 answers
Response from Nancy N | Reviewed this property |
I only noticed the lobby bar, which is a cash bar.
0
Votes
sasgraph
1 October 2017|
AnswerShow all 4 answers
Response from JON L | Reviewed this property |
I don’t know if they do or not.
0
Votes
Steven S
11 June 2017|
AnswerShow all 4 answers
Response from judi103 | Reviewed this property |
The shuttle had a limited area that it could travel within. The front desk has a map that shows exactly where it can go and the trolley or cabs can get you pretty much everywhere else. Be aware, cabs are spendy! Have a... More
0
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Room Tips
"bad smell!"
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"Riverside sunset views are spectacular!"
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"Ask them to divulge issues before you book. this is an old hotel and needs refurbishing"
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"Do not request a room overlooking the canal"
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