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Sheraton Tampa Riverwalk Hotel

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#59 of 162 Hotels in Tampa
GreenLeadersSilver level
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1,077 Reviews from our TripAdvisor Community

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Showing 1,031: English reviews
Reviewed yesterday NEW

We stayed here while visiting the University of Tampa. The location is perfect for that and it was great being on the Riverwalk, but the hotel is in desperate need of renovation. The hallways are dimly lit and smell bad. The walls and furniture in the rooms are scuffed and beat up. There were pieces missing from the floor molding,...

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Helpful?
Thank Jane T
Tavernier, Florida
Reviewed yesterday NEW

My family and I stayed here for the FEMA All State Band Conference primarily because all of our son's rehearsals were at this hotel and it was within walking distance of the Convention Center for the concert and other events. The staff were very friendly and tried to be accommodating, but I feel like they were making the best of...

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Thank Togo1996
Reviewed 3 days ago NEW

This Hotel has problems in almost every department: - Huge Communication problems. Almost every call to any department resulted in to voice mail, and no call back even if you leave a message. If you ask one department to relay a message to the other department, it will never happen. - Bell and Valet service only worried about making money...

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Thank Frank R
Tampa, Florida
Reviewed 4 days ago NEW

This is a MOTEL! The rooms are not clean and the hallways smell. I really would like to leave as soon as possible, but have plans in town and checked in at 11:45 PM! Do not book here-I am sure there are other hotels that have clean rooms!

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1Thank stepgil3
Tampa, Florida
Reviewed 4 days ago NEW

TERRIBLE EXPERIENCE for my daughter's wedding!!!! 1) Told wedding guests block was full even though there were plenty of available rooms so they booked elsewhere (lucky them!!) 2) Told wedding guests incorrect price so many booked elsewhere 3) On day of check in, multiple rooms weren't ready-ours and the brides unavailable until after 6 PM-rehearsal get together had already started...

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Helpful?
Thank KriskaM63
Reviewed 5 days ago NEW

Hotel must be decades old, and very far away from any recent renovations. Scuffs, nicks, peeling paint, gross dirty floors & baseboards all over the hotel including club level floor 6. Add to that downright uncleanliness. For example, I go up the elevator at 1 am, come down it at 7 am, it was never mopped/cleaned the whole 2.5 days...

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2Thank Joshua E
Reviewed 1 week ago via mobile

whenever I am staying in this hotel, although I am far away from home, but the hotel staff like Elisha from the reception, Joseph the bartender, they are always here for me, even sometimes they have to go out of their ways to help me. That is why, It's always nice to come to Tampa. Thank you

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1Thank Fiona A
Reviewed 1 week ago

The location of this hotel is awesome and that's about it. The rooms are old, smelly, dark and uninviting. The bathroom fixtures are covered in full rust and the bath was stained. The first room we was given the sink had a leak so we reported it. Unfortunately on our return to the hotel at 10.30 after the game we...

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Helpful?
Thank Nanette567
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Nanette, Please accept our sincerest apologies about the issues you encountered during your recent stay at the Sheraton Tampa Riverwalk Hotel. There is no excuse for your guestroom not to be in working order and we sincerely apologize for the leak in your sink and not being able to repair it. I understand from my Director of Engineering that...

Columbus, Ohio
Reviewed 1 week ago

The only reason I gave a 4 instead of a 3 is due to the fact that they are currently renovating the property, so they clearly understand that some work needs to be done and I'm not going to discredit them for making improvements. We stayed onsite without doing a ton research and were pleasantly surprised. The riverwalk and water...

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Helpful?
Thank jnb7283
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear JNB, Thank you so much for taking the time to write such a nice review about your recent stay at the Sheraton Tampa Riverwalk Hotel. We were so pleased to hear how much you enjoyed the great location on the Riverwalk and the wonderful service provided by our staff. Starting in July, the hotel will undergo a major renovation...

New York City, New York
Reviewed 1 week ago

I have similar complaints to other recent reviews: very worn out paint, furniture in the rooms, carpets, walls/doors, sinks, showers, super thin walls/noise from the hallway, etc. They were painting rooms on my floor during our stay which is a little crazy b\c they should shut down a floor if they're painting it so guests don't have to deal with...

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Helpful?
Thank samanthaabond
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Samantha, Please accept our sincerest apologies for all of the issues that you encountered during your most recent stay at the Sheraton Tampa Riverwalk Hotel. We are so terribly sorry that you had to experience all of these renovation issues. Construction was delayed in completing rooms for the College Football Championship Game which forced them to be doing work...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
River's Edge
River's Edge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 

Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Region: United States > Florida > Tampa
Price Range: €151 - €318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
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Also Known As:
Tampa Sheraton
Sheraton Tampa Riverwalk Hotel Florida
Hotel Style:
#9 Green Hotel in Tampa
#53 Business Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tampa Riverwalk Hotel staff and other travellers.
21 questions
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pittsburgh
over a year ago
Flowery Branch, Georgia
2 months ago
Knoxville, TN
9 months ago

See all questions (21)

Questions? Get answers from Sheraton Tampa Riverwalk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a rom that overlooks the Riverwalk”
 of 5 bubbles christines2060, 30 Dec 2016 | Read review
“ask for riverview room”
 of 5 bubbles joann763, 14 Dec 2016 | Read review
“We had a river view which was a perk. Bridge traffic noise was a bit much.”
 of 5 bubbles 825JimG, 27 Nov 2016 | Read review
“Ask for a riverview, usually they'll provide it. Also, this is a pet-friendly hotel, so ask if there's a dog nearby.”
 of 5 bubbles celentms, 26 Nov 2016 | Read review
“Book a non-City View room if you are sensitive to noise”
 of 5 bubbles 931joels, 11 Nov 2016 | Read review
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