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The room was ok. The stove did not work. We stayed for over a month and got little to no sleep. People made noise all night long with loud stomping and children screaming as they ran through the halls. My biggest complaint is that they...More
Response from Julia R, Guest Relations at WoodSpring Suites Tallahassee EastResponded 3 days ago
I'm so sorry to hear about your disappointing stay and confusion about our rates for differing lengths of stay and refund policy. Please contact us if you still have questions about your billing status. We wish you only the best in all your future travels.
First of all, we checked out 7days before reserved date, NO Refund at all. Not even a penny. After a few days, they charged another $20. No idea where it is from. Will never ever stay here anymore. Stay Away from this brand hotel.
Thank Lin L
Response from Julia R, Guest Relations at WoodSpring Suites Tallahassee EastResponded 14 September 2018
I'm so sorry to hear about some billing confusion. Please contact us for information about our rates and refund policy or to check the status of your account.
I stayed for a week while awaiting my son's apartment. The manager Craig and front desk clerk are so nice and they do whatever it takes to help you and make you feel at home. The room is not fancy but very clean and comfortable...More
Thank Claudia A
Response from Julia R, Guest Relations at WoodSpring Suites Tallahassee EastResponded 27 August 2018
Thank you, Claudia! There is no greater compliment than when a guest lets us know we made her feel right at home. We're so glad we've made your experience at WoodSpring Suites a wonderful one.
First of all I was over charged because the girl that checked me in was doing it by the week instead of the whole amount. so I was over charged by $57.45. The bed is nothing more then a roll a way bed. Not comfortable...More
Thank Larry L
Response from Julia R, Guest Relations at WoodSpring Suites Tallahassee EastResponded 22 August 2018
Thank you for sharing your review. I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy and that guests pay only for the amenities they want to use (like daily cleaning and linen changes). It sounds like this felt like an...More
First time I stayed here had to wait over an hour for room to be ready in spite of arriving after 3 pm. Next stay I called a day ahead of time to confirm reservation and be sure room would be ready. When I arrived,...More
Thank Malcom C
Response from Julia R, Guest Relations at WoodSpring Suites Tallahassee EastResponded 20 April 2018
Thank you for your review. We are so sorry to hear that you had an unpleasant interaction with one of our staff members during check-in. Your comments have been shared with the hotel and operations team to share your experience and the impression it made...More
WoodSpring Suites Tallahassee East is an extended stay hotel. Our hotels are comfortable, our rooms are well-priced. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer …Moreyou stay with us. Extended stay hotels are different in amenities from traditional hotels. - This location is a pet-friendly hotel - Appliances included in in-room kitchens with other items available - Three suite designs to choose from for one-to-four guests - Free basic wi-fi and parking - Guest laundry room and vending available at all locations 24/7 - Weekly rates, long-stay/monthly rates, and nightly rates available Less
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