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Grand Beach Hotel Surfside

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Grand Beach Hotel Surfside
Grand Beach Hotel Surfside
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1,335 Reviews from our TripAdvisor Community

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Showing 658: English reviews
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Charlottesville, Virginia
Reviewed 3 days ago NEWvia mobile

This is a great place if you want peace but still not too far away from the craziness of South Beach. They have a rooftop pool and quiet area for adults only. Area is pricey (can of Coke cost $6.25 in the lobby). Beach is nice and a very short walk. The rooms are excellent. We had a standard king...

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Helpful?
1Thank Paul M
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Paul M., thank so very much for choosing to stay with us at the Grand Beach Hotel Surfside and for taking the time to review your experience. We are beyond thrilled to know that our beachfront location in the quieter area of Surfside helped deliver the peaceful and relaxing experience you sought on this recent trip. We are pleased...

Miami, Florida
Reviewed 6 days ago NEW

I have stayed at the Grand Beach Hotel Surfside six times, and after this last weekend I will not be returning. During each of my five previous trips I requested a 1pm late check out. Those requests were granted with no questions asked. This time I was told under no circumstances would I be granted a late check out because...

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4Thank H_David79
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear H_David79, we wish to start off by thanking you for your loyalty to the Grand Beach Hotel Surfside. We appreciate you choosing to stay with us for the sixth time this year. While we are happy to hear that you have enjoyed your previous visits to property, it has been to our deep regret to learn of your disappointment...

Charleston, West Virginia
Reviewed 6 days ago NEWvia mobile

The hotel was clean and decorated in a very clean style. The room was spacious and bathroom was nicely appointed. Service was fine, although no coffee service before 7 a.m. All in all a nice upper end budget hotel. Would stay again for business but want something nicer for vacation.

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Helpful?
Thank cmloveiv
Miroslava P, Social Media Coordinator at Grand Beach Hotel Surfside, responded to this review

Dear cmloveiv, we would like to thank you for not only choosing to stay with us at Grand Beach Hotel Surfside during your recent business trip, but also for your precious time giving your feedback. We are delighted to read that you found the amenities and comforts offered onsite to be excellent, the rooms to be well-appointed and spacious and...

State of Sao Paulo
Reviewed 6 days ago NEW

I found Grand Beach Hotel through Tripadvisor and all my expectations have been exceeded since I arrived. The accomodations are huge with 2 bathrooms, 2 LCD TVs and a room with sofa that became a bed when necessary, everything was clean and comfortable. We choose an Ocean View Suite and we were surprised for the jacuzzi on the balcony. My...

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Helpful?
Thank FernandaKronwald
Miroslava P, Social Media Coordinator at Grand Beach Hotel Surfside, responded to this review

Dear FernandaKronwald, we are glad you gave Grand Beach Hotel Surfside a chance and that we exceeded your expectations. It is delightful to hear of your enthusiasm about different aspects of the hotel and how you have enjoyed your stay with us. We always set our aims high and strive to exceed our guest’s expectations and to know we have...

Reviewed 1 week ago

Arrived 5 p.m. Valet parked ($42 per day), oh well. Move inside grand entry into a gorgeous lobby. Sweet scent, white marble floors,little areas set up all over for nice congregating. First impression was great. Go to front desk young lady welcomes us and says we have a Sunset view suite. I had attempted to upgrade to ocean view but...

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Helpful?
5Thank Sheldon A
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Sheldon A, we appreciate you choosing to stay with us at the Grand Beach Hotel Surfside. We are thankful for your kind and detailed feedback following your most recent visit to property. It is wonderful that we managed to upgrade you to one of our ocean view suites with comfortable bedding, convenient two full bathrooms and a large balcony....

Surfside, Florida
Reviewed 1 week ago

My husband & I stayed at this resort a year ago for our honeymoon and it was wonderful and we had a fantastic experience. We returned and stayed 1 year later for our anniversary and were shocked at the filthy beach behind the resort. We asked to speak with a manager. The manager was called and she did not want...

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Helpful?
2Thank SSeashells1945
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear SSeashells1945, thank you so much for taking the time to complete a review following your recent stay with us. While you mentioned that your previous stay with us a year ago was great, we were hugely disappointed to note that we didn't live up to that expectation in the duration of your second visit. Shortly after receiving your feedback,...

Toronto, Canada
Reviewed 1 week ago

I am the first to give kudos to hotels and restaurants but this is the first time that I have ever written a negative review. Please do yourself a favor and do not book this hotel! We booked a 2 bedroom suite for close to $700 US a night and were so disappointed. We've never experienced this anywhere else we...

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2Thank PrincessJill
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear PrincessJill, we wish to start off by thanking you for taking the time out of your day to give us your feedback following your most recent stay on property. While we truly wish you had a better experience during your visit, it is feedback such as the one you have provided that we learn from and use to improve....

Boston, Massachusetts
Reviewed 1 week ago via mobile

We checked into our room and went to redeem our welcome drink coupons at the bar. There was a woman working there by the name of Oksana who was very rude to us. We were expecting to have a nice welcome and she was talking to us with her back to her and not interested in serving us at all....

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2Thank Redhawksskins
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Redhawksskins, thank you for staying with us at the Grand Beach Hotel Surfside and for taking the time to share both your good and not so good impressions from our property. While we were pleased to read through your compliments towards the large and beautiful room, lovely beach area, adults only rooftop pool and very convenient beachfront hotel location,...

Reviewed 1 week ago via mobile

We stayed at the grand beach hotel for 4 nights and had a great time. The pool area leads right up the the beach area and all of the staff were very friendly and helpful. The bathrooms in the pool area were very nice. The chicken sandwich was delicious. I wouldn't recommend the filet. Our room had a balcony and...

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Helpful?
Thank Akira S
Miroslava P, Social Media Coordinator at Grand Beach Hotel Surfside, responded to this review

Dear Akira S, we appreciate you deciding to give the Grand Beach Hotel Surfside a try during your recent trip to Miami. We are beyond pleased to know that we have managed to live up to your expectations for well-kept pool facilities, easily accessible beach area, friendly and helpful staff service attitude, and delicious food options. We are truly heartened...

Reviewed 1 week ago via mobile

The rooms are what make this hotel a good place to stay. The service here is fine but it is a bit formulaic. There's not an overwhelming sense of warmth; sometimes it's a bit off. The pools are nice. Good fitness room. Very beautiful lobby. I've stayed here before, the location does it for me. It's not amazing, but very...

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Helpful?
Thank Ned S
Miroslava P, Social Media Coordinator at Grand Beach Hotel Surfside, responded to this review

Dear Ned S, we appreciate your review of the hotel and are glad you have decided to join us for the second time during your recent trip to Miami. We are very much pleased to read you have once again spent a joyful vacation on property and have been satisfied with your room accommodation, the nice pools, good fitness center,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Soak up the style and tranquility of the new Grand Beach Hotel Surfside where Luxury and Comfort are within Reach! Discover a true gateway to paradise! A contemporary Miami all-suite hotel on the ocean, the Grand Beach Hotel Surfside features luxurious accommodations, breathtaking ocean views, and easy access to world-famous beaches, attractions, restaurants, shopping malls, and nightspots. ... more   less 

Additional Information about Grand Beach Hotel Surfside

Address: 9449 Collins Avenue, Surfside, FL 33154-2610
Region: United States > Florida > Surfside
Price Range: €201 - €554 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Beach Hotel Surfside 4.5*
Number of rooms: 343
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Grand Beach Hotel Surfside staff and other travellers.
62 questions
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Balloch, United Kingdom

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Questions? Get answers from Grand Beach Hotel Surfside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Elsewhere.”
 of 5 bubbles SSeashells1945, 15 Mar 2017 | Read review
“Rooms facing the ocean are terrific! Great balconies...”
 of 5 bubbles pittsburghphils, 10 Mar 2017 | Read review
“Higher floor rooms best views. Quiet room allocation is a lottery”
 of 5 bubbles JohnandLiz77, 6 Mar 2017 | Read review
“Our room had beautiful sunset views of Miami. I wouldn't spend extra for ocean view, but that's just me.”
 of 5 bubbles mdiddy041, 2 Mar 2017 | Read review
“Note that all "Ocean View" rooms are not created equal...ask at front desk about specific location if important to you.”
 of 5 bubbles NYC_Traveler1X, 26 Feb 2017 | Read review
5 of 5